Very good

Exceptional

Poor

Pros: Location and indoor pool

Cons: The loud group that was across the hall from us that kept everyone on that floor awake until almost 4am and the front desk agent even though we seen him on the floor more than once never stopped them. Also when addressing the 2 cockroach’s found in the room with the front desk agent he was not helpful nor was he reassuring that he would have someone look into it.

Exceptional

Pros: It was a really nice place & breakfast was great.

Superb

This guest did not leave comments about this hotel.

Exceptional

Passable

Pros: Location is good and room is clean.

Cons: Breakfast time is incorrectly informed and we missed the breakfast because of that. No alternate option provided.

We were trying to stay...

Pros: There wasn’t much to say about what I liked about the property. My kids did enjoy a quick swim Sunday morning after breakfast and the late checkout at midday. We ended up leaving at 10 though as we were ready to leave.

Cons: First of all, you falsely advertise your amenities and the pictures are not the same as the actual hotel. There was no lounge/bar as advertised which was the main reason I booked with the hotel instead of going to the embassy suites. I take my daughter and her friends out every year for a night away to celebrate her birthday and booked the Hampton inn due to the amenities available and was very disappointed that it was so basic. Even more so for paying $188 for the night. There were no vending machines in the building but a little shop by reception and the items were very expensive. In the morning we went down to eat breakfast and were shocked at the lack of seating available and witnessed family’s sitting in the front reception are as-well as having to stand to eat breakfast. Since you advertise “free” continental breakfast at least make it comfortable for guests to be able to eat and enjoy it before they start their day. The “restaurant” area was more like a conference room with mismatched chairs and only 10-12 tables. With guests scrambling for appropriate seating. The room we stayed in was clean, but had a musty smell to it and the usb outlet in our bedroom was broken and didn’t work. In addition to only receiving 3 small towels in the bathroom for a room set up for 6. Overall, a disappointing and unsatisfying stay at your hotel.

Pros: Cleanliness

Very good

Pleasant

This guest did not leave comments about this hotel.

Exceptional

We were traveling home from...

Pros: They had plenty of towels and washcloths and the bed was super comfortable.

Cons: N/a

Pros: Friendly staff clean rooms and really good breakfast.

Cons: No

Pros: Always love the beds

Cons: Room was looking out at the roof and there was a motor/fan noise all night

Exceptional

Would stay again!

Pros: We loved how clean the rooms were. Also check in was very easy! Easy to get to as well. The staff was very friendly and check out was easy.

Cons: I would still give a 5 star. But one disappointing thing is that we were traveling on Thanksgiving day to Oklahoma and we picked this hotel because they offered breakfast. Well because of the holiday they did not have a hot breakfast and my husband could not eat anything that they provided. B

Very good