When you stay at Hacienda El Carmen Hotel & Spa in Ahualulco de Mercado, you'll be 7.2 mi (11.6 km) from Guachicmontones Interpretive Center. This family-friendly hotel is 5.4 mi (8.7 km) from Riviera Maya Golf Club and 6.2 mi (10 km) from Teuchitlan Arches.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.

Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

For lunch or dinner, stop by Don Bocho, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8 AM to 11:00 AM for a fee.

Make yourself at home in one of the 27 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Hacienda El Carmen Hotel & Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hacienda El Carmen Hotel & Spa are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Staff wears personal protective equipment
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Protective clothing is available to guests
• Essential workers only - NO
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant
• No elevators