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RESERVATIONS

Grosvenor Pulford Hotel & Spa

Wrexham Road, Pulford, Chester, England, CH4 9DG
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Grosvenor Pulford Hotel & Spa

Wrexham Road, Pulford, Chester, England, CH4 9DG
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  • Executive Double Room
    Executive Double Room
    Executive Double Room
    Executive Double Room
    Executive Double Room

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    Executive Double Room

    1 Double Bed, 248 sq feet
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking
    Noise-free guestrooms cannot be guaranteed

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Cribs/infant beds - Extra Charge
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Noise-free rooms not guaranteed
    • Non Smoking
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Deluxe Quadruple Room
    Deluxe Quadruple Room
    Deluxe Quadruple Room
    Deluxe Quadruple Room

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    Deluxe Quadruple Room

    1 Double Bed and 2 Twin Sofa Beds
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request); cribs/infant beds available on request
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Cribs/infant beds - Extra Charge
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Deluxe Double Room
    Deluxe Double Room
    Deluxe Double Room
    Deluxe Double Room

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    Deluxe Double Room

    1 Double Bed, 280 sq feet
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Deluxe Double Room
    Deluxe Double Room
    Deluxe Double Room
    Deluxe Double Room

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    Deluxe Double Room

    1 Double Bed
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Classic Double Room, 1 Double Bed

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    Classic Double Room, 1 Double Bed

    1 Double Bed, 150 sq feet
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request); rollaway/extra beds available on request
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Family Room
    Family Room
    Family Room
    Family Room
    Family Room

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    Family Room

    1 Double Bed and 1 Twin Sofa Bed, 388 sq feet
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request); rollaway/extra beds and cribs/infant beds available on request
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Smoking And Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Cribs/infant beds - Extra Charge
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Rollaway/extra beds - Extra Charge
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Smoking And Non Smoking
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Executive Double or Twin Room
    Executive Double or Twin Room
    Executive Double or Twin Room

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    Executive Double or Twin Room

    2 Twin Beds and 1 Double Bed
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Superior Double Room
    Superior Double Room
    Superior Double Room
    Superior Double Room
    Superior Double Room

    0/0

    Superior Double Room

    1 King Bed
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Executive Double Room
    Executive Double Room
    Executive Double Room

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    Executive Double Room

    1 Double Bed
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Superior Room
    Superior Room
    Superior Room
    Superior Room

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    Superior Room

    1 King Bed, 273 sq feet
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request)
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Deluxe Quadruple Room
    Deluxe Quadruple Room
    Deluxe Quadruple Room
    Deluxe Quadruple Room

    0/0

    Deluxe Quadruple Room

    1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi 25+ Mbps
    In Room Entertainment - LCD television with digital channels
    Food and Beverages - Coffee/tea maker, electric kettle, and 24-hour room service
    Bed Type and Features - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, bathrobes, and slippers
    Extra Features - Desk and iron/ironing board (on request); cribs/infant beds available on request
    Pleasure - Daily housekeeping and climate-controlled heating and air conditioning
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Coffee and tea maker
    • Complimentary toiletries
    • Complimentary Wifi
    • Cribs/infant beds - Extra Charge
    • Designer toiletries
    • Desk
    • Electric kettle
    • Hair dryer
    • Heating - In-room climate control
    • Housekeeping (Daily)
    • Hypoallergenic bedding available
    • Iron and ironing board - by request
    • Non Smoking
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • TV
    • TV - Digital Service
    • TV - LCD
    • TV size measurement: inch
    • WiFi speed - 25+ Mbps
    • Wireless internet access

ABOUT THE HOTEL

About Grosvenor Pulford Hotel & Spa Hotel

Hotel Location & Nearby Attractions

Located in Chester, Grosvenor Pulford Hotel & Spa is in a rural location, within a 10-minute drive of River Dee and Pontcysyllte Aquaduct. This upscale hotel is 10 mi (16.2 km) from Chester Zoo and 5.3 mi (8.6 km) from Chester Racecourse.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy British cuisine at Palm Court Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

National Ratings

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Hotel Accommodations and Guest Rooms

Stay in one of 73 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Pet Policy for Grosvenor Pulford Hotel & Spa
If you are thinking of bringing your pet and want to know if pets are allowed at Grosvenor Pulford Hotel & Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Grosvenor Pulford Hotel & Spa are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Additional Hotel Details
  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Grosvenor Pulford Hotel & Spa
- Chester, England Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Pontcysyllte Aquaduct - 4.6 km / 2.8 mi
Outpost Paintball - 6 km / 3.7 mi
Eaton Estate - 7.1 km / 4.4 mi
River Dee - 7.5 km / 4.6 mi
St Mary's Church - Handbridge - 7.9 km / 4.9 mi
Holt Castle - 8 km / 5 mi
Grosvenor Museum - 8.3 km / 5.1 mi
Chester Golf Club - 8.3 km / 5.1 mi
Old Dee Bridge - 8.3 km / 5.2 mi
Bridgegate - 8.3 km / 5.2 mi
Chester Castle - 8.4 km / 5.2 mi
Newgate - 8.6 km / 5.3 mi
Chester Racecourse - 8.6 km / 5.3 mi
Wishing Steps - 8.6 km / 5.3 mi
The Rows of Chester - 8.6 km / 5.4 mi

The preferred airport for Grosvenor Pulford Hotel & Spa is John Lennon Airport (LPL) - 48.8 km / 30.3 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Grosvenor Pulford Hotel & Spa Hotel

Is free parking available at the Grosvenor Pulford Hotel & Spa?
Yes, parking is available free of cost at the Grosvenor Pulford Hotel & Spa. This is one of the hotels in Chester with Free Parking.
Does this property have a swimming pool?
Yes, Grosvenor Pulford Hotel & Spa has a hotel pool.
What is the check-in policy?
The checking times for Grosvenor Pulford Hotel & Spa are between 3:00 PM and 11:00 PM. The minimum age to check-in is 18.
What is the check-out time?
This Grosvenor Pulford Hotel & Spa's check-out time is 11:00 AM.
What brand is Grosvenor Pulford Hotel & Spa?
Grosvenor Pulford Hotel & Spa is an independent hotel.
What is the street address for Grosvenor Pulford Hotel & Spa?
The address for Grosvenor Pulford Hotel & Spa is Wrexham Road Pulford, Chester, England CH4 9DG
What is the price for tonight?
Based on recent averages, the price for tonight can start at 136.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 136 per night.
How many guest rooms are at Grosvenor Pulford Hotel & Spa?
The Grosvenor Pulford Hotel & Spa has a total of 73 guest rooms.
How many floors does the Grosvenor Pulford Hotel & Spa have?
This Chester hotel has 3 floors.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Spa.
Recommended landmarks, attractions or things to do around GROSVENOR PULFORD HOTEL & SPA?
GROSVENOR PULFORD HOTEL & SPA is within minutes from Pontcysyllte Aquaduct - 4.6 km / 2.8 mi , Outpost Paintball - 6 km / 3.7 mi and Eaton Estate - 7.1 km / 4.4 mi

ADDITIONAL HOTEL REVIEWS

Grosvenor Pulford Hotel & Spa Reviews Summary

  • Hotel review by Amy

    Amy

    Exceptional

    Amazing, refreshing and very relaxing.

    Pros: Lovely hotel, very friendly and helpful staff who always go above and beyond. We were left birthday cakes and a card and complimentary upgraded on our room. This just made our stay 10x better! We love this hotel and have visited 8 times in the last 2 years. The spa is amazing very clean and great facilities.
    Cons: The lockers in the spa are very outdated and have either no key or not pin to keep it safe on your swimwear. They are also very stiff when locking or unlocking. There was also no shower head in the main pool shower by the sauna. The sauna was also unsafe, I cut myself on a piece of wood and then the following day it was out of order as the wood was missing. So I assume this was unsafe.

  • Hotel review by Ronnie

    Ronnie

    Poor

    Unsatisfactory

    Pros: The location
    Cons: Very noisy they should not sell rooms above the function suite. Complained to the staff at check out who advised us it was stated on the booking.com website. Who reads all the information on the T&C’s and if it was that bad then it should have been highlighted on the room booking as we would never have booked. Also when we arrived the receptionist did not inform us of this either.

  • Hotel review by Ana

    Ana

    Wonderful

    Superb

  • Hotel review by Nicola

    Nicola

    Good

    Good

    Pros: Beautiful building.

  • Hotel review by Katie

    Katie

    Good

    Was ok

    Pros: Our room was only half cleaned, left standard basics and half made bed? Super strange. There was a bad sanitary smell for part of our stay which was off putting.

  • Hotel review by Casey

    Casey

    Very Good

    Staff very professional, rooms gorgeous...

    Pros: Amazing stay at Grosvenor although leisure facilities could do with a little update and more lounges. Although room, food, cleanliness and surrounding area made up for it. In my eyes this is a 5* hotel and for the price I could not knock it! Definitely be visiting again. Thank you all!
    Cons: Lesiure area could have been a little better, maybe cushions on Loungers and a few more as there were only six in total.

  • Hotel review by Andrew

    Andrew

    Poor

    Poor

  • Hotel review by Jo

    Jo

    Exceptional

    Exceptional

  • Hotel review by Kate

    Kate

    Exceptional

    Exceptional

    Pros: Absolutely everything about this incredible hotel ! The staff are extremely professional and we even got an upgrade..such a beautiful room too...thankyou in particular to Kirsty who made us very welcome
    Cons: There's nothing to dislike!

  • Hotel review by Helen

    Helen

    Poor

    Very poor

    Cons: Stuck in a room out the back, not anything like the pictures. Dirty carpet, wing whistling through the window. Place is a maze, so many stairs and narrow corridors , difficult with luggage.

  • Hotel review by Sara

    Sara

    Exceptional

    Exceptional

  • Hotel review by Chris

    Chris

    Poor

    Poor

  • Hotel review by Loretta

    Loretta

    Good

    Hotel is lovely but the...

    Pros: We have stayed here quite a few times and love the hotel that’s why we return for special occasions and have recommended it to family and friends.
    Cons: Room was very noisy this time. Could hear every movement outside the room which was not great at 7am we wanted a relaxing stay for my husband’s birthday and this wasn’t great .

  • Hotel review by John

    John

    Fair

    Passable

  • Hotel review by Darren

    Darren

    Very Poor

    Bad

  • Hotel review by Gary

    Gary

    Pleasant

    Was looking forward to our...

    Pros: The spa/bar & restaurant
    Cons: The food in the al a Carte restaurant. probably the worst fillet steak I’ve ever had & once I gave my opinion to the waitress she had an attitude towards me. The breakfast was nice but very cold.

  • Hotel review by Suzanne

    Suzanne

    Wonderful

    Superb

    Pros: Facilities were good food in nelsons bar was excellent and staff were friendly
    Cons: Room was bit small but clean Didn't have bathrobe and slippers in room for spa

  • Hotel review by Alison

    Alison

    Very Good

    Last minute getaway

    Pros: Room was nice size, and decor, location good with ample parking
    Cons: Booked Palm Court, room and pianist lovely, menu bit limited and pricey for our choice, think prefer menu in Nelson bar, had drink in Nelson bar after meal, Gin and tonic and a pint of lager £18.80 !!!

  • Hotel review by Paul

    Paul

    Exceptional

    Amazing relaxing spa hotel

    Pros: Everything clean, staff attentive, couldn’t do enough for us even though they were setting up for a wedding the next day. Spa was really nice. Hotel food and drinks spot on. Definitely would stay again.
    Cons: Not a lot

  • Hotel review by Patricia

    Patricia

    Very Good

    Excellent

    Pros: Everything about the hotel was excellent
    Cons: Unfortunately the pool was not good if you have a disability the last step getting into the pool was too high for me to get down from and too high to get up from. The changing rooms were very dated and the seating was very low the showers had no real privacy and nowhere to hang or put a towel not even a bottle of shampoo. No disabled changing room or shower .