Passable
Pros: (1) good to offer free simple breakfast, REMEMBER TO KEEP THE COUPON, you must show it to the staff otherwise no breakfast allowed! The breakfast is serously not for fussy travelers who expect buffet style breakfast with sausages, bacons, different type of breads, juices, etc with many many to choose. 2) good location near bus station, monorail, attractions etc (3) door vending machines, including beer and free ice, pay as you use washing machines and dryers. (4) consider good view (5) sound proof! no banging door sound, dragging sound, or people talking loudly can be heard, good! (6) nice lobby but always got China people occuping the whole lobby as if their own, irritating. Did not get a chance to see the table display items, or the things that the hotel is selling. (7) 2 lifts, quite fast (8) eatries EVERYWHERE (9) booked this hotel because of the massage chair, great massage for the back and shoulder but not the leg and feet.
Cons: -- It was way below my expectation, quite disappointed. I really doubt their cleaning service. 1) the first thing I saw when I enter the bathroom was 2 pubic curly hairs dangling at the bed tub. It really pissed me off. Next every edge of the bath tub were covered horribly with mold. Even the basin area. (2) The so call bidget toilet seat does not comes with any warming system. Cold seat. No button to adjust the seat temperature at all. (3) The table got a big patch of water, cup marks, not wipe away. why is that so? (4) refrigerator not cold at all. dont dare use the dusty kettle and cups that is kept inside the cupboard. (5) the massage chair is filled with dust and hairs, i have to use the hotel towel for my head, and own slipper at feet. (6) the blanket has a bad smell, and there were small round stains and pen ink marks on it. (7) the hotel slipper is fabric type, not PU or leather material... I hope the cleaner got change it every time when new people stay in the room. -- (8) please get your staff to SMILE MORE, BE MORE FRIENDLY PLEASE, some doesn't even smile and keep looking down, or just look away or do something else, whenever we pass by them. (9) the so call restaurant open for breakfast too short 630-930, other timing is close, not offering lunch and dinner, no room service. Wasted. (10) Taxi to international airport at 6+am cost JPY 14K. OUCH! Take the monorail since JETSTAR Counter open at 7am sharp. Only bad about monorail is you have to walkkkkkkkkkkkkk from domestic airport to international airport with all your luggages for about 25mins(?)Zz.