Grand Sierra Resort and Casino

  • 2500 E 2nd St , Reno, Nevada 89595
  • 2500 E 2nd St , Reno, Nevada - 89595
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Summer Deals
 
 

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The A Queen
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2 Queen Beds

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - 24-hour room service and free bottled water

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
Concierge Queen (Adults 18+ Only)
Concierge Queen (Adults 18+ Only)
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2 Queen Beds

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
Summit Queen
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2 Queen Beds

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - Refrigerator, coffee/tea maker, 24-hour room service, and free bottled water

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
Summit King
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1 King Bed

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - 24-hour room service

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
Concierge King (Adults 18+ Only)
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1 King Bed

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - 24-hour room service

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
Run of House
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1 King Bed or 2 Queen Beds

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - 24-hour room service

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Smoking And Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Smoking and Non-Smoking
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
The A King
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

452 sq feet (42 sq meters)


Internet - Free WiFi

Entertainment - 42-inch flat-screen TV with premium channels and pay movies

Food & Drink - 24-hour room service

Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service

Bathroom - Private bathroom, shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Air conditioning
  • Egyptian-cotton sheets
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Pillowtop mattress
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Digital TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Non-Smoking
  • Premium TV channels
  • HDTV
  • Free WiFi
  • Blackout drapes/curtains
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Shower only
  • Pay movies
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Grand Sierra Resort and Casino Hotel

Hotel Location & Nearby Attractions

When you stay at Grand Sierra Resort and Casino in Reno, you'll be on a river, a 5-minute drive from National Automobile Museum and 5 minutes from Nevada Museum of Art. This 4-star resort is 2.3 mi (3.8 km) from National Bowling Stadium and 3.6 mi (5.9 km) from Reno-Sparks Convention Center.


Popular Hotel Amenities and Features

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as a nightclub and an outdoor pool, a lucky night at the casino is the perfect end to the day. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.


Business, Other Amenities

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Reno? This resort has facilities measuring 200000 square feet (18580 square meters), including a conference center. A roundtrip airport shuttle is complimentary at scheduled times.


Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Grand Café, one of the resort's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafés. Relax with a refreshing drink from the poolside bar or one of the 10 bars/lounges. Cooked-to-order breakfasts are available for a fee.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 1990 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.


Grand Sierra Resort and Casino Hotel Amenities


  • Picnic area
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Outdoor Swimming Pool
  • Limo or Town Car service available
  • Computer station
  • Conference Facilities
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Casino
  • Number of bars/lounges - 10
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Pool cabanas (surcharge)
  • Free Wireless Internet
  • Pool sun loungers
  • Number of coffee shops/cafes - 3
  • Nightclub
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • Conference space size (feet) - 200000
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Multilingual staff
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Grand Sierra Resort and Casino - Reno, Nevada Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Ultimate Rush Speed and Thrill Park - 0.4 km / 0.3 mi
Fun Quest - 0.5 km / 0.3 mi
Reno Aces Ballpark - 3 km / 1.9 mi
National Automobile Museum - 3.1 km / 1.9 mi
Terry Lee Wells Nevada Discovery Museum - 3.1 km / 1.9 mi
Victorian Square - 3.3 km / 2 mi
Reno Central Library - 3.3 km / 2 mi
Riverwalk District - 3.3 km / 2.1 mi
Knitting Factory - 3.4 km / 2.1 mi
Reno City Hall - 3.5 km / 2.2 mi
National Bowling Stadium - 3.5 km / 2.2 mi
Bruka Theater - 3.5 km / 2.2 mi
Reno Arch - 3.5 km / 2.2 mi
Nevada Museum of Art - 3.5 km / 2.2 mi
Reno Little Theater - 3.6 km / 2.2 mi

The nearest airports are:
Reno, NV (RNO-Reno-Tahoe Intl.) - 3.9 km / 2.4 mi
Truckee, CA (TKF-Truckee Tahoe) - 57.7 km / 35.9 mi

The preferred airport for Grand Sierra Resort and Casino is Reno, NV (RNO-Reno-Tahoe Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Reno, Nevada Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, Grand Sierra Resort and Casino in Reno offers free WiFi access to guests.

Is free parking available at the Grand Sierra Resort and Casino?

Yes, parking is available free of cost at the Grand Sierra Resort and Casino. This is one of the hotels in Reno with Free Parking.

Does this property have a swimming pool?

Yes, Grand Sierra Resort and Casino has a hotel pool. Hotel pool amenities and features include a poolside bar. Enjoy a relaxing time by hotel pool bar.

What is the check-in policy?

The checking times for Grand Sierra Resort and Casino are between 3:00 PM and . The minimum age to check-in is 21.

What is the check-out time?

This Grand Sierra Resort and Casino's check-out time is 11:00 AM.

What brand is Grand Sierra Resort and Casino?

Grand Sierra Resort and Casino is an independent hotel.

What is the street address for Grand Sierra Resort and Casino?

The address for Grand Sierra Resort and Casino is 2500 E 2nd St, Reno, Nevada 89595

What is the price for tonight?

Based on recent averages, the price for tonight can start at 99.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 99 per night.

Recommended landmarks, attractions or things to do around GRAND SIERRA RESORT AND CASINO?

GRAND SIERRA RESORT AND CASINO is within minutes from Ultimate Rush Speed and Thrill Park - 0.4 km / 0.3 mi , Fun Quest - 0.5 km / 0.3 mi and Reno Aces Ballpark - 3 km / 1.9 mi

Which the best airport near GRAND SIERRA RESORT AND CASINO?

The preferred airport for Grand Sierra Resort and Casino is Reno, NV (RNO-Reno-Tahoe Intl.). The airport is conveniently located when visiting this Reno hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Grand Sierra Resort and Casino Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Grand Sierra Resort and Casino Reviews Summary

UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Enjoyed the hotel
Cons: We left a tip in the room for the cleaning staff. We were surprised when we checked out found an almost 2 dollar charge on our bill for a tip for the cleaning staff. We also were charged a resort fee. What for the pool we did not use?
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Great choice of restaurants, rooms nicely appointed, dealers, cocktail waitress and bartenders great customer service.
Cons: Ice bucket and dirty plastic bag with water in it hadn't been changed.
UserJohn
5/10
 
Fair
Cons: 35.00 extra charges for resort fees that where not mention
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Checkin was great.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: I loved my room but in the hallways and elevator area, I could smell cigarette smoke coming either from the ventilation system or the elevator shaft.
Cons: The non-smoking section on the first floor is too small. The areas where smoking is allowed should be more restricted/smaller.
UserAllen
9/10
 
Wonderful
Pros: Room and Staff
Cons: Food in cafe could be better
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Spacious room,great pillows nice bed,big bathroom, quiet
Cons: Not much of a gambler , so casinos were more for people watching
UserJamilya
10/10
 
Exceptional
Pros: Beautiful, accommodating, clean room, great restaurants
Cons: No
UserVerified Hotel Guest
7/10
 
Good
Cons: A gratuity was included in the cost but no one came to clean the room until about 5pm at which point it was too late so that was disappointing.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Staff was very friendly
Cons: Restaurants closed early
UserVerified Hotel Guest
5/10
 
Fair
Pros: The amenities available.
Cons: The room we had (1966) was extremely shabby - this resort is definitely showing it's age. A chunk of carpet was missing, the wallpaper was peeling and the bathroom sink took forever to drain. (I have photos if you'd like them).
UserVerified Hotel Guest
7/10
 
Good
Pros: Staff was friendly and courteous. Rooms were clean and roomy.
Cons: Not enough staff at check-in nor for the valet nor the bellhops. Actually all areas were so short staffed that people waited for very long periods of time at the valet, waiting for bags to be delivered by bellhops and check-in.
UserAlexa
10/10
 
Exceptional
Pros: The wide variety of things to do in the resort. Rooms were big and nicely decorated
Cons: Smoking allowed in casino
UserDeborah
10/10
 
Exceptional
Pros: Airport shuttle access
UserVerified Hotel Guest
7/10
 
Good
Pros: I liked how large it was. I love how new and upscale it felt. Awesome to have restaurants and pool on site.
Cons: I was not expecting the $175 charge for deposit and resort fees!!! Be prepared to pay extra upon arrival. Also, the entire place was over packed when I went July 4 weekend. The pool was over crowded.
UserVerified Hotel Guest
7/10
 
Good
Pros: Had a nice big room
Cons: The service at the pool was not up to standard.
UserClifton
9/10
 
Wonderful
Pros: Staff was great
UserJoan
10/10
 
Exceptional
Pros: Very friendly staff, clean room.
Cons: We lost power in our room for around 30-45 mins. I was in shower when it happened, had to use light on my phone.
UserChristopher
10/10
 
Exceptional
Pros: Good prices. Lots of things to do. No reason to leave
Cons: 4 dollar charges on the atm! Cmon now, your already taking my money
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: This place was AWESOME!
 

Amenities

  • Picnic area
  • Elevator
  • Fitness facilities
  • Free airport transportation
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Outdoor Swimming Pool
  • Limo or Town Car service available
  • Computer station
  • Conference Facilities
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Designated smoking areas
  • Pool umbrellas
  • Casino
  • Number of bars/lounges - 10
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Pool cabanas (surcharge)
  • Free Wireless Internet
  • Pool sun loungers
  • Number of coffee shops/cafes - 3
  • Nightclub
  • RV, bus, truck parking
  • Safe-deposit box at front desk
  • Spa services on site
  • Breakfast available (surcharge)
  • Hotel Restaurant
  • Conference space size (feet) - 200000
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Wheelchair accessible path of travel
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Arcade/game room
  • Wedding services
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Multilingual staff

Distances are displayed to the nearest 0.1 mile and kilometer.

Ultimate Rush Speed and Thrill Park - 0.4 km / 0.3 mi
Fun Quest - 0.5 km / 0.3 mi
Reno Aces Ballpark - 3 km / 1.9 mi
National Automobile Museum - 3.1 km / 1.9 mi
Terry Lee Wells Nevada Discovery Museum - 3.1 km / 1.9 mi
Victorian Square - 3.3 km / 2 mi
Reno Central Library - 3.3 km / 2 mi
Riverwalk District - 3.3 km / 2.1 mi
Knitting Factory - 3.4 km / 2.1 mi
Reno City Hall - 3.5 km / 2.2 mi
National Bowling Stadium - 3.5 km / 2.2 mi
Bruka Theater - 3.5 km / 2.2 mi
Reno Arch - 3.5 km / 2.2 mi
Nevada Museum of Art - 3.5 km / 2.2 mi
Reno Little Theater - 3.6 km / 2.2 mi

The nearest airports are:
Reno, NV (RNO-Reno-Tahoe Intl.) - 3.9 km / 2.4 mi
Truckee, CA (TKF-Truckee Tahoe) - 57.7 km / 35.9 mi

The preferred airport for Grand Sierra Resort and Casino is Reno, NV (RNO-Reno-Tahoe Intl.).

User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Enjoyed the hotel
Cons: We left a tip in the room for the cleaning staff. We were surprised when we checked out found an almost 2 dollar charge on our bill for a tip for the cleaning staff. We also were charged a resort fee. What for the pool we did not use?
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Great choice of restaurants, rooms nicely appointed, dealers, cocktail waitress and bartenders great customer service.
Cons: Ice bucket and dirty plastic bag with water in it hadn't been changed.
User
John
 
5/10
Fair
Cons: 35.00 extra charges for resort fees that where not mention
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Checkin was great.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: I loved my room but in the hallways and elevator area, I could smell cigarette smoke coming either from the ventilation system or the elevator shaft.
Cons: The non-smoking section on the first floor is too small. The areas where smoking is allowed should be more restricted/smaller.
User
Allen
 
9/10
Wonderful
Pros: Room and Staff
Cons: Food in cafe could be better
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Spacious room,great pillows nice bed,big bathroom, quiet
Cons: Not much of a gambler , so casinos were more for people watching
User
Jamilya
 
10/10
Exceptional
Pros: Beautiful, accommodating, clean room, great restaurants
Cons: No
User
Verified Hotel Guest
 
7/10
Good
Cons: A gratuity was included in the cost but no one came to clean the room until about 5pm at which point it was too late so that was disappointing.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Staff was very friendly
Cons: Restaurants closed early
User
Verified Hotel Guest
 
5/10
Fair
Pros: The amenities available.
Cons: The room we had (1966) was extremely shabby - this resort is definitely showing it's age. A chunk of carpet was missing, the wallpaper was peeling and the bathroom sink took forever to drain. (I have photos if you'd like them).
User
Verified Hotel Guest
 
7/10
Good
Pros: Staff was friendly and courteous. Rooms were clean and roomy.
Cons: Not enough staff at check-in nor for the valet nor the bellhops. Actually all areas were so short staffed that people waited for very long periods of time at the valet, waiting for bags to be delivered by bellhops and check-in.
User
Alexa
 
10/10
Exceptional
Pros: The wide variety of things to do in the resort. Rooms were big and nicely decorated
Cons: Smoking allowed in casino
User
Deborah
 
10/10
Exceptional
Pros: Airport shuttle access
User
Verified Hotel Guest
 
7/10
Good
Pros: I liked how large it was. I love how new and upscale it felt. Awesome to have restaurants and pool on site.
Cons: I was not expecting the $175 charge for deposit and resort fees!!! Be prepared to pay extra upon arrival. Also, the entire place was over packed when I went July 4 weekend. The pool was over crowded.
User
Verified Hotel Guest
 
7/10
Good
Pros: Had a nice big room
Cons: The service at the pool was not up to standard.
User
Clifton
 
9/10
Wonderful
Pros: Staff was great
User
Joan
 
10/10
Exceptional
Pros: Very friendly staff, clean room.
Cons: We lost power in our room for around 30-45 mins. I was in shower when it happened, had to use light on my phone.
User
Christopher
 
10/10
Exceptional
Pros: Good prices. Lots of things to do. No reason to leave
Cons: 4 dollar charges on the atm! Cmon now, your already taking my money
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: This place was AWESOME!