Gran Hotel Ciudad De Mexico

  • Av. 16 de Septiembre #82, Col. Centro , Mexico City, CDMX 6000
  • Av. 16 de Septiembre #82, Col. Centro , Mexico City, CDMX - 6000
  • 855-516-1090
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Outstanding value on upcoming dates.
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Junior Suite, 1 King Bed, Zocalo View
Junior Suite, 1 King Bed, Zocalo View
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1 King Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Non Smoking
  • fully stocked Minibar
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Shower only
  • TV - Cable Service
  • Flat panel TV
Super Saver Two Beds
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2 Double Beds

301 sq feet


Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Non Smoking
  • fully stocked Minibar
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Shower only
  • TV - Cable Service
  • Flat panel TV
Super Saver One King
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1 King Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Non Smoking
  • fully stocked Minibar
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Shower only
  • TV - Cable Service
  • Flat panel TV
Deluxe Double Room, 2 Double Beds
Deluxe Double Room, 2 Double Beds
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2 Double Beds

301 sq feet


Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Non Smoking
  • fully stocked Minibar
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Shower only
  • TV - Cable Service
  • Flat panel TV
Master Suite
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1 King Bed and 1 Double Sofa Bed

409 sq feet


Layout of Master Suite - Bedroom, living room, and dining area

Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • dining area - Separate
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Shower only
Master Suite Zocalo View
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1 King Bed and 1 Double Sofa Bed

409-sq-foot room with city views


Layout of Master Suite Zocalo View - Bedroom, living room, and dining area

Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • dining area - Separate
  • fully stocked Minibar
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • AC / In-room climate control
  • Shower only
Deluxe Room, 1 King Bed
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1 King Bed

301 sq feet


Internet - Free WiFi

In Room Entertainment - 50-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker, minibar, room service (limited hours), and free bottled water

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, shower, bathrobes, and free toiletries

Extra Features - Safe, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Non Smoking
  • fully stocked Minibar
  • Complimentary Wifi
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Blackout drapes-curtains
  • Phone
  • Complimentary bottled water
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Champagne service
  • Bathrobes
  • AC / In-room climate control
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Shower only
  • TV - Cable Service
  • Flat panel TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Gran Hotel Ciudad De Mexico Hotel

Hotel Location & Nearby Attractions

With a stay at Gran Hotel Ciudad De Mexico, you'll be centrally located in Mexico City, steps from Zócalo and 12 minutes by foot from Alameda Central. This 4.5-star hotel is 0.3 mi (0.4 km) from Palacio Nacional and 0.7 mi (1.1 km) from Palacio de Bellas Artes.

Popular Hotel Amenities and Features

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has facilities measuring 7804 square feet (725 square meters), including conference space. Extended parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 60 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Gran Hotel Ciudad De Mexico
If you are thinking of bringing your pet and want to know if pets are allowed at Gran Hotel Ciudad De Mexico, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Gran Hotel Ciudad De Mexico are listed below.

Pets not allowed
Service animals not allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Electrostatic spray is used for disinfection
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Gran Hotel Ciudad De Mexico Hotel Amenities


Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Wedding & banquet services
Entertainment & Activities
  • Couples - Private dining
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • Complimentary Reception
  • Romantic packages available
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Hotel Restaurant
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Gran Hotel Ciudad De Mexico - Mexico City, CDMX Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Zócalo - 0.1 km / 0.1 mi
Madero Street - 0.2 km / 0.1 mi
Metropolitan Cathedral (Catedral Metropolitana) - 0.3 km / 0.2 mi
Palacio Nacional - 0.4 km / 0.3 mi
Templo Mayor - 0.6 km / 0.3 mi
Templo Mayor Museum - 0.7 km / 0.4 mi
Interactive Museum of Economics - 0.8 km / 0.5 mi
Torre Latinoamericana - 0.8 km / 0.5 mi
San Ildefonso College - 0.8 km / 0.5 mi
Palacio Postal - 1 km / 0.6 mi
Alameda Central - 1 km / 0.6 mi
Palacio de Bellas Artes - 1.1 km / 0.7 mi
Teatro Metropólitan - 1.3 km / 0.8 mi
Museo Franz Mayer - 1.4 km / 0.9 mi
Paseo de la Reforma - 1.8 km / 1.1 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 7.9 km / 4.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44.3 km / 27.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.3 km / 36.9 mi

The preferred airport for Gran Hotel Ciudad De Mexico is Benito Juarez International Airport (MEX).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Mexico City, CDMX Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Gran Hotel Ciudad De Mexico are between 3:00 PM and 2:00 AM. The minimum age to check-in is 18.

What is the check-out time?

This Gran Hotel Ciudad De Mexico's check-out time is 12:00 PM.

What brand is Gran Hotel Ciudad De Mexico?

Gran Hotel Ciudad De Mexico is an independent hotel.

What is the street address for Gran Hotel Ciudad De Mexico?

The address for Gran Hotel Ciudad De Mexico is Av. 16 de Septiembre #82 Col. Centro, Mexico City, CDMX 6000

What is the price for tonight?

Based on recent averages, the price for tonight can start at 356.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 356 per night.

When was the Gran Hotel Ciudad De Mexico built?

The Gran Hotel Ciudad De Mexico in Mexico City was built in 1895.

How many guest rooms are at Gran Hotel Ciudad De Mexico?

The Gran Hotel Ciudad De Mexico has a total of 60 guest rooms.

How many floors does the Gran Hotel Ciudad De Mexico have?

This Mexico City hotel has 4 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Conveniently near shopping options. Other themes include Luxury, Family.

Recommended landmarks, attractions or things to do around GRAN HOTEL CIUDAD DE MEXICO?

GRAN HOTEL CIUDAD DE MEXICO is within minutes from Zócalo - 0.1 km / 0.1 mi , Madero Street - 0.2 km / 0.1 mi and Metropolitan Cathedral (Catedral Metropolitana) - 0.3 km / 0.2 mi

Which the best airport near GRAN HOTEL CIUDAD DE MEXICO?

The preferred airport for Gran Hotel Ciudad De Mexico is Benito Juarez International Airport (MEX). The airport is conveniently located when visiting this Mexico City hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Gran Hotel Ciudad De Mexico Reviews Summary

UserGerman
10/10
 
Exceptional
Pros: This is hands down he best hotel I've ever been to!
Cons: Nope, everything was perfect.
UserLida
10/10
 
Exceptional
Pros: El hotel es precioso Exellete ubicacion, todo esta cerca Definitivamente volvere
Cons: No
UserPaul
10/10
 
Exceptional
Pros: Wonderful hotel! Staff are all excellent and made my stay extraordinary. I will gladly return.
Cons: No.
UserVictoria
10/10
 
Exceptional
Pros: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled
UserAna
10/10
 
Exceptional
Pros: awesome experience, polite and resourceful staff
UserVerified Hotel Guest
5/10
 
Fair
Pros: The hotel staff, hospitality, and location was amazing.
Cons: The hotel set us up with a driver for 2.5 days. The driver agreed to a price but later wanted 3 the amount. The hotel insisted that the driver was right even do market price is lower.
UserJose
10/10
 
Exceptional
Is an históric building, with renovated rooms, Nice details like lobby, staff very friendly and The best location in downtown México City.

Pros: Nice renovated room, excellent location; but overall beautyfull & históric building.
 
Hotel Location & Nearby Attractions

With a stay at Gran Hotel Ciudad De Mexico, you'll be centrally located in Mexico City, steps from Zócalo and 12 minutes by foot from Alameda Central. This 4.5-star hotel is 0.3 mi (0.4 km) from Palacio Nacional and 0.7 mi (1.1 km) from Palacio de Bellas Artes.

Popular Hotel Amenities and Features

Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has facilities measuring 7804 square feet (725 square meters), including conference space. Extended parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Meet other guests and eat at the complimentary reception. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 60 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Gran Hotel Ciudad De Mexico
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Gran Hotel Ciudad De Mexico, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Gran Hotel Ciudad De Mexico are listed below.

Pets not allowed
Service animals not allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Shield between guests and staff in main contact areas
Property follows sanitization practices of Safe Travels (WTTC - Global)
Temperature checks are available to guests
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staff wears personal protective equipment
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Cashless transactions are available
Masks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Electrostatic spray is used for disinfection
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Contactless check-out is available
Property confirms they are implementing guest safety measures
Contactless food service / room service is available
Individually-wrapped food options are available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Gran Hotel Ciudad De Mexico Hotel Amenities

Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Wedding & banquet services
Entertainment & Activities
  • Couples - Private dining
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Elevator & lift on property
General Amenities
  • Dry cleaning & laundry service
  • Complimentary Reception
  • Romantic packages available
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Bellhop & Porter service
  • Tours - ticket assistance
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Rooftop terrace
  • Terrace on property
Parking Services
  • Valet parking - Extra Charge
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Hotel Restaurant

Distances are displayed to the nearest 0.1 mile and kilometer.

Zócalo - 0.1 km / 0.1 mi
Madero Street - 0.2 km / 0.1 mi
Metropolitan Cathedral (Catedral Metropolitana) - 0.3 km / 0.2 mi
Palacio Nacional - 0.4 km / 0.3 mi
Templo Mayor - 0.6 km / 0.3 mi
Templo Mayor Museum - 0.7 km / 0.4 mi
Interactive Museum of Economics - 0.8 km / 0.5 mi
Torre Latinoamericana - 0.8 km / 0.5 mi
San Ildefonso College - 0.8 km / 0.5 mi
Palacio Postal - 1 km / 0.6 mi
Alameda Central - 1 km / 0.6 mi
Palacio de Bellas Artes - 1.1 km / 0.7 mi
Teatro Metropólitan - 1.3 km / 0.8 mi
Museo Franz Mayer - 1.4 km / 0.9 mi
Paseo de la Reforma - 1.8 km / 1.1 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 7.9 km / 4.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44.3 km / 27.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 59.3 km / 36.9 mi

The preferred airport for Gran Hotel Ciudad De Mexico is Benito Juarez International Airport (MEX).

User
German
 
10/10
Exceptional
Pros: This is hands down he best hotel I've ever been to!
Cons: Nope, everything was perfect.
User
Lida
 
10/10
Exceptional
Pros: El hotel es precioso Exellete ubicacion, todo esta cerca Definitivamente volvere
Cons: No
User
Paul
 
10/10
Exceptional
Pros: Wonderful hotel! Staff are all excellent and made my stay extraordinary. I will gladly return.
Cons: No.
User
Victoria
 
10/10
Exceptional
Pros: This hotel is the Waldorf Astoria of Mexico at Marriott prices!! The location is right in the center of the historic plaza next to the cathedral.The service was the best I have ever had They provide free champagne all day long in addition to bottled
User
Ana
 
10/10
Exceptional
Pros: awesome experience, polite and resourceful staff
User
Verified Hotel Guest
 
5/10
Fair
Pros: The hotel staff, hospitality, and location was amazing.
Cons: The hotel set us up with a driver for 2.5 days. The driver agreed to a price but later wanted 3 the amount. The hotel insisted that the driver was right even do market price is lower.
User
Jose
 
10/10
Exceptional
Is an históric building, with renovated rooms, Nice details like lobby, staff very friendly and The best location in downtown México City.

Pros: Nice renovated room, excellent location; but overall beautyfull & históric building.