Extended Stay America - Houston - I-45 North

  • 13505 North Fwy , Houston, Texas 77060
  • 13505 North Fwy , Houston, Texas - 77060
  • 855-516-1090
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Outstanding value on upcoming dates.
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Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Smoking
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1 Queen Bed and 1 Double Sofa Bed

300 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Sofa bed, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Smoking

Amenities and Features

  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Smoking
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed and 1 Double Sofa Bed

300 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Sofa bed, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 1 Queen Bed, Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

300 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Smoking

Amenities and Features

  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Smoking
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 1 Queen Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

300 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America - Houston - I-45 North Hotel

Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Houston - I-45 North in Houston (Greater Greenspoint), you'll be a 2-minute drive from Greenspoint Mall and 9 minutes from Hurricane Harbor Splashtown. This hotel is 9.8 mi (15.8 km) from Willowbrook Mall and 10.5 mi (17 km) from Sam Houston Race Park.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Houston - I-45 North
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Houston - I-45 North, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Houston - I-45 North are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America - Houston - I-45 North Hotel Amenities


Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America - Houston - I-45 North - Houston, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Greenspoint Mall - 2.1 km / 1.3 mi
Houston Police Department Museum - 6.8 km / 4.2 mi
Houston National Cemetery - 7.7 km / 4.8 mi
Meyer Park - 13 km / 8.1 mi
Hurricane Harbor Splashtown - 13.1 km / 8.1 mi
Mercer Arboretum and Botanic Gardens - 13.5 km / 8.4 mi
Champions Golf Club - 13.5 km / 8.4 mi
Heron Lakes Golf Course - 14.5 km / 9 mi
Old Town Spring - 15 km / 9.3 mi
Crowley, W. E. "Bill" Park - 15.2 km / 9.4 mi
Houston Grand Prix - 15.7 km / 9.7 mi
Willowbrook Mall - 15.8 km / 9.8 mi
Cypresswood Golf Club - 15.9 km / 9.9 mi
Sam Houston Race Park - 17 km / 10.5 mi
Houston Methodist Willowbrook Hospital - 17 km / 10.6 mi

The nearest airports are:
Houston, TX (IAH-George Bush Intercontinental) - 16.5 km / 10.3 mi
Houston, TX (HOU-William P. Hobby) - 41 km / 25.5 mi

The preferred airport for Extended Stay America - Houston - I-45 North is Houston, TX (IAH-George Bush Intercontinental).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Houston, Texas Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America - Houston - I-45 North?

Yes, parking is available free of cost at the Extended Stay America - Houston - I-45 North. This is one of the hotels in Houston with Free Parking.

Does this property have a swimming pool?

Yes, Extended Stay America - Houston - I-45 North has a hotel pool.

What is the check-in policy?

The checking times for Extended Stay America - Houston - I-45 North are between 3:00 PM and midnight.

What is the check-out time?

This Extended Stay America - Houston - I-45 North's check-out time is 11:00 AM.

What brand is Extended Stay America - Houston - I-45 North?

Extended Stay America - Houston - I-45 North is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America - Houston - I-45 North?

The address for Extended Stay America - Houston - I-45 North is 13505 North Fwy, Houston, Texas 77060

What is the price for tonight?

Based on recent averages, the price for tonight can start at 70.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 70 per night.

When was the Extended Stay America - Houston - I-45 North built?

The Extended Stay America - Houston - I-45 North in Houston was built in 1998.

How many guest rooms are at Extended Stay America - Houston - I-45 North?

The Extended Stay America - Houston - I-45 North has a total of 84 guest rooms.

How many floors does the Extended Stay America - Houston - I-45 North have?

This Houston hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA - HOUSTON - I-45 NORTH?

EXTENDED STAY AMERICA - HOUSTON - I-45 NORTH is within minutes from Greenspoint Mall - 2.1 km / 1.3 mi , Houston Police Department Museum - 6.8 km / 4.2 mi and Houston National Cemetery - 7.7 km / 4.8 mi

Which the best airport near EXTENDED STAY AMERICA - HOUSTON - I-45 NORTH?

The preferred airport for Extended Stay America - Houston - I-45 North is Houston, TX (IAH-George Bush Intercontinental). The airport is conveniently located when visiting this Houston hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Houston - I-45 North Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Houston - I-45 North Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: Horrible staff
UserShronda
10/10
 
Exceptional
Pros: Always friendly staff and communication on my stay. Hotel employee and the front desk staff are amazing. Housekeeping did an amazing job as well
Cons: Everything was great
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: lady at check in very nice
Cons: First room they checked us into tv didn't work so she moved us across the hall very nice lady ... then the WiFi signal was soo weak it was in and out and never really got to use it and they only have coffee and muffins for breakfast
UserVerified Hotel Guest
8/10
 
Very Good
Pros: I love the morniy staff so nice and friendly
Cons: The weekend lady has a very bad attitude when u came down to ask for things I need couldn't even finish talking she has bad attitude the I send her back for Coco she rolling her eyes with more attitude I really don't appreciate it and I been here a month
UserFelicia
10/10
 
Exceptional
Pros: The Staff was the best!!!
Cons: No
UserCarina
10/10
 
Exceptional
Pros: The staff is very attentive and corteous. Definitely would refer a friend !
Cons: No
UserCynthia
10/10
 
Exceptional
Pros: Great customer service, friendly and courteous. They went above and beyond to accommodate my needs. I'll definitely be back in a few weeks.
Cons: N/A
UserLauren
1/10
 
Very Poor
Pros: Location
Cons: I stayed over a month and bc my reservation was late I couldn't make a reservation and with three kids who's school bus picks them up from the hotel people have no heart theese days no day was unpaid in a month and a half also I paid taxes every day s
UserLaporsha
6/10
 
Pleasant
Pros: Convience of school/work
Cons: The staff attitude
UserLauren
7/10
 
Good
Cons: No pool also tv out for serval hours when it rains
UserChris
1/10
 
Very Poor
Pros: Low rates
Cons: Stains on sheets and furniture. The elevator was dirty. Hall way stinks.
UserNicole
4/10
 
Disappointing
Pros: Hotel is in a good location
Cons: It could have been cleaned better, the side entrance was uninviting.
UserMackenzie
1/10
 
Very Poor
Cons: The room was dirty and it stink. I had to ask for clean blankets. I was not offered another room to stay in. I got the room for my friends birthday. Totally displeased. There was no soap. Looks like someone was living there. It was shoes in the room.
UserCostella
7/10
 
Good
Pros: Kitchen facilities and location
Cons: Staff. Female manager is very rude and unprofessional.
UserShereka
10/10
 
Exceptional
Pros: I like the Location. Right by the Freeway and I like the security.
Cons: I did not like the fact that they did not have a Business center/Computer for the guess.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: The room was great!
Cons: Hall smelled like smoke.
UserAshli
5/10
 
Fair
Pros: The staff was amazing nice. The morning coffee was yummy
Cons: The smell was bad. It smelt like trash outside and in like the carpet was moldy. I had to spray it down with my own disinfectant spray cuz i didnt want to bother the staff.
UserCharlie
10/10
 
Exceptional
Pros: Check in early because they always remember my name . Most importantly they make me want to come back if I need a room! The staff is the best, they go over board to make sure I am good. So that what I like about the hotel!!
Cons: I had to leave! Lol.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: 1st night was great. I checked out n later made reservation for 2nd night.
Cons: Arriving for 2 nite woman was nasty, hostile and cxld my reservation. She then treated 2 ppl right after me same way. She wouldn't check us in. Crazy rude woman. Send in mystery shopper to verify this
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The location of the hotel is awesome.
Cons: I booked a deluxe suite well two hours I noticed bed bugs in the bed with my infant and I. The front desk wasn't helpful and basically told me get over it. Sleep with bed bugs or find another hotel. Poor service but good location.
 
Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Houston - I-45 North in Houston (Greater Greenspoint), you'll be a 2-minute drive from Greenspoint Mall and 9 minutes from Hurricane Harbor Splashtown. This hotel is 9.8 mi (15.8 km) from Willowbrook Mall and 10.5 mi (17 km) from Sam Houston Race Park.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6:00 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Houston - I-45 North
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Houston - I-45 North, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Houston - I-45 North are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America - Houston - I-45 North Hotel Amenities

Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • 24/7 front desk
Parking Services
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Greenspoint Mall - 2.1 km / 1.3 mi
Houston Police Department Museum - 6.8 km / 4.2 mi
Houston National Cemetery - 7.7 km / 4.8 mi
Meyer Park - 13 km / 8.1 mi
Hurricane Harbor Splashtown - 13.1 km / 8.1 mi
Mercer Arboretum and Botanic Gardens - 13.5 km / 8.4 mi
Champions Golf Club - 13.5 km / 8.4 mi
Heron Lakes Golf Course - 14.5 km / 9 mi
Old Town Spring - 15 km / 9.3 mi
Crowley, W. E. "Bill" Park - 15.2 km / 9.4 mi
Houston Grand Prix - 15.7 km / 9.7 mi
Willowbrook Mall - 15.8 km / 9.8 mi
Cypresswood Golf Club - 15.9 km / 9.9 mi
Sam Houston Race Park - 17 km / 10.5 mi
Houston Methodist Willowbrook Hospital - 17 km / 10.6 mi

The nearest airports are:
Houston, TX (IAH-George Bush Intercontinental) - 16.5 km / 10.3 mi
Houston, TX (HOU-William P. Hobby) - 41 km / 25.5 mi

The preferred airport for Extended Stay America - Houston - I-45 North is Houston, TX (IAH-George Bush Intercontinental).

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: Horrible staff
User
Shronda
 
10/10
Exceptional
Pros: Always friendly staff and communication on my stay. Hotel employee and the front desk staff are amazing. Housekeeping did an amazing job as well
Cons: Everything was great
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: lady at check in very nice
Cons: First room they checked us into tv didn't work so she moved us across the hall very nice lady ... then the WiFi signal was soo weak it was in and out and never really got to use it and they only have coffee and muffins for breakfast
User
Verified Hotel Guest
 
8/10
Very Good
Pros: I love the morniy staff so nice and friendly
Cons: The weekend lady has a very bad attitude when u came down to ask for things I need couldn't even finish talking she has bad attitude the I send her back for Coco she rolling her eyes with more attitude I really don't appreciate it and I been here a month
User
Felicia
 
10/10
Exceptional
Pros: The Staff was the best!!!
Cons: No
User
Carina
 
10/10
Exceptional
Pros: The staff is very attentive and corteous. Definitely would refer a friend !
Cons: No
User
Cynthia
 
10/10
Exceptional
Pros: Great customer service, friendly and courteous. They went above and beyond to accommodate my needs. I'll definitely be back in a few weeks.
Cons: N/A
User
Lauren
 
1/10
Very Poor
Pros: Location
Cons: I stayed over a month and bc my reservation was late I couldn't make a reservation and with three kids who's school bus picks them up from the hotel people have no heart theese days no day was unpaid in a month and a half also I paid taxes every day s
User
Laporsha
 
6/10
Pleasant
Pros: Convience of school/work
Cons: The staff attitude
User
Lauren
 
7/10
Good
Cons: No pool also tv out for serval hours when it rains
User
Chris
 
1/10
Very Poor
Pros: Low rates
Cons: Stains on sheets and furniture. The elevator was dirty. Hall way stinks.
User
Nicole
 
4/10
Disappointing
Pros: Hotel is in a good location
Cons: It could have been cleaned better, the side entrance was uninviting.
User
Mackenzie
 
1/10
Very Poor
Cons: The room was dirty and it stink. I had to ask for clean blankets. I was not offered another room to stay in. I got the room for my friends birthday. Totally displeased. There was no soap. Looks like someone was living there. It was shoes in the room.
User
Costella
 
7/10
Good
Pros: Kitchen facilities and location
Cons: Staff. Female manager is very rude and unprofessional.
User
Shereka
 
10/10
Exceptional
Pros: I like the Location. Right by the Freeway and I like the security.
Cons: I did not like the fact that they did not have a Business center/Computer for the guess.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: The room was great!
Cons: Hall smelled like smoke.
User
Ashli
 
5/10
Fair
Pros: The staff was amazing nice. The morning coffee was yummy
Cons: The smell was bad. It smelt like trash outside and in like the carpet was moldy. I had to spray it down with my own disinfectant spray cuz i didnt want to bother the staff.
User
Charlie
 
10/10
Exceptional
Pros: Check in early because they always remember my name . Most importantly they make me want to come back if I need a room! The staff is the best, they go over board to make sure I am good. So that what I like about the hotel!!
Cons: I had to leave! Lol.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: 1st night was great. I checked out n later made reservation for 2nd night.
Cons: Arriving for 2 nite woman was nasty, hostile and cxld my reservation. She then treated 2 ppl right after me same way. She wouldn't check us in. Crazy rude woman. Send in mystery shopper to verify this
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The location of the hotel is awesome.
Cons: I booked a deluxe suite well two hours I noticed bed bugs in the bed with my infant and I. The front desk wasn't helpful and basically told me get over it. Sleep with bed bugs or find another hotel. Poor service but good location.