Extended Stay America - Dallas - Las Colinas - Carnaby St.

  • 5315 Carnaby St , Irving, Texas 75038
  • 5315 Carnaby St , Irving, Texas - 75038
  • 855-516-1090
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Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
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1 Queen Bed and 1 Double Sofa Bed

270 sq feet (25 sq meters)


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, unspecified sofa bed, and desk

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 2 Double Beds, Non Smoking
Studio, 2 Double Beds, Non Smoking
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2 Double Beds

270 sq feet (25 sq meters)


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 1 Queen Bed, Non Smoking
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1 Queen Bed

270 sq feet (25 sq meters)


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 1 King Bed, Non Smoking
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1 King Bed

270 sq feet (25 sq meters)


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

270 sq feet (25 sq meters)


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request, bed sheets not available

Non-Smoking

Amenities and Features

  • Non Smoking
  • AC
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Hair dryer - by request
  • Shower-tub combination
  • Phone
  • Desk
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Iron - ironing board
  • Housekeeping - by request
  • No Linens available
  • TV - Cable Service
  • Flat panel TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America - Dallas - Las Colinas - Carnaby St. Hotel

Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Dallas - Las Colinas - Carnaby St. in Irving (Las Colinas), you'll be within a 5-minute drive of Irving Convention Center and Toyota Music Factory. This hotel is 9.4 mi (15.1 km) from Verizon Theatre at Grand Prairie and 9.4 mi (15.2 km) from Grapevine Mills Mall.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Dallas - Las Colinas - Carnaby St.
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Dallas - Las Colinas - Carnaby St., please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Dallas - Las Colinas - Carnaby St. are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only service animals are allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America - Dallas - Las Colinas - Carnaby St. Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • Nearby fitness center - Free use
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Front desk - limited hours
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America - Dallas - Las Colinas - Carnaby St. - Irving, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Irving Convention Center - 2.2 km / 1.4 mi
Toyota Music Factory - 2.8 km / 1.8 mi
MacArthur Park - 3.1 km / 1.9 mi
Irving Arts Center - 3.9 km / 2.4 mi
Irving Mall Shopping District - 5.5 km / 3.4 mi
University of Dallas - 5.7 km / 3.5 mi
Zero Gravity Thrill Amusement Park - 9 km / 5.6 mi
MoneyGram Soccer Park - 9.9 km / 6.1 mi
Farmers Branch Historical Park - 12.3 km / 7.7 mi
Sandy Lake Amusement Park - 12.5 km / 7.7 mi
Bachman Lake Park - 14 km / 8.7 mi
Grapevine Convention Center - 14.6 km / 9.1 mi
Verizon Theatre at Grand Prairie - 15.1 km / 9.4 mi
Grapevine Mills Mall - 15.2 km / 9.4 mi
Grapevine Vintage Railroad - 15.2 km / 9.5 mi

The nearest airports are:
Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 15.4 km / 9.6 mi
Dallas, TX (DAL-Love Field) - 17.7 km / 11 mi
Dallas, TX (ADS-Addison) - 23.1 km / 14.4 mi
Fort Worth, TX (FTW-Meacham Intl.) - 46.4 km / 28.8 mi

The preferred airport for Extended Stay America - Dallas - Las Colinas - Carnaby St. is Dallas, TX (DFW-Dallas-Fort Worth Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Irving, Texas Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America - Dallas - Las Colinas - Carnaby St.?

Yes, parking is available free of cost at the Extended Stay America - Dallas - Las Colinas - Carnaby St.. This is one of the hotels in Irving with Free Parking.

What is the check-in policy?

The checking times for Extended Stay America - Dallas - Las Colinas - Carnaby St. are between 3:00 PM and midnight.

What is the check-out time?

This Extended Stay America - Dallas - Las Colinas - Carnaby St.'s check-out time is 11:00 AM.

What brand is Extended Stay America - Dallas - Las Colinas - Carnaby St.?

Extended Stay America - Dallas - Las Colinas - Carnaby St. is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America - Dallas - Las Colinas - Carnaby St.?

The address for Extended Stay America - Dallas - Las Colinas - Carnaby St. is 5315 Carnaby St, Irving, Texas 75038

What is the price for tonight?

Based on recent averages, the price for tonight can start at 80.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 80 per night.

When was the Extended Stay America - Dallas - Las Colinas - Carnaby St. built?

The Extended Stay America - Dallas - Las Colinas - Carnaby St. in Irving was built in 1996.

How many guest rooms are at Extended Stay America - Dallas - Las Colinas - Carnaby St.?

The Extended Stay America - Dallas - Las Colinas - Carnaby St. has a total of 149 guest rooms.

How many floors does the Extended Stay America - Dallas - Las Colinas - Carnaby St. have?

This Irving hotel has 2 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly, Conveniently near shopping options. Other themes include Family.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA - DALLAS - LAS COLINAS - CARNABY ST.?

EXTENDED STAY AMERICA - DALLAS - LAS COLINAS - CARNABY ST. is within minutes from Irving Convention Center - 2.2 km / 1.4 mi , Toyota Music Factory - 2.8 km / 1.8 mi and MacArthur Park - 3.1 km / 1.9 mi

Which the best airport near EXTENDED STAY AMERICA - DALLAS - LAS COLINAS - CARNABY ST.?

The preferred airport for Extended Stay America - Dallas - Las Colinas - Carnaby St. is Dallas, TX (DFW-Dallas-Fort Worth Intl.). The airport is conveniently located when visiting this Irving hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Dallas - Las Colinas - Carnaby St. Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America - Dallas - Las Colinas - Carnaby St. Reviews Summary

UserJustin
7/10
 
Good
Pros: Location being close to food places
Cons: Nothing major just could do better
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Area
Cons: No
UserOmar
8/10
 
Very Good
Pros: No outside people roaming around and the room was equipped with extra things.
Cons: The tube was peeling of its surface around the part where the water comes out of the drain.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Simple but clean
Cons: Room was very small
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Price/quaility
Cons: While the grounds were adequate they could have been better groomed. But for the price and the rating, I was surprised as well as pleased.
UserPaul
8/10
 
Very Good
Pros: Quick check in
Cons: No steak and eggs for breakfast
UserPhillip
10/10
 
Exceptional
Pros: The desk clerk was extremely friendly and helpful. Room was very clean and comfortable. Would definitely stay here again.
Cons: If only they had a pool that would have been awesome!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: location
Cons: Everything, rooms were sad, smelly, front desk very rude.
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: - dirty, stinky room - blood stains on towels
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location
Cons: Cleanliness
UserHassan
7/10
 
Good
Cons: there were about 10 small cockroaches in the room
UserRobert
7/10
 
Good
Pros: Location.
Cons: Room had a smell
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: the $100 incidentals charge to my credit card that still has not been credited back to me roaches in the room internet was useless in the room no hot water in the shower
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The hotel is perfect location from my destination. Staff are friendly and very helpful.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The hotel is perfect distance to the location I am going
UserPallavi
10/10
 
Exceptional
Pros: Spacious rooms n friendly staff
Cons: Nothing like that
UserDarlene
10/10
 
Exceptional
Pros: Good location, easy in/out, clean room, great staff, quiet area - in Las Colinas bus. area - close to major freeways in the area - Had an issue and spoke w/hotel employees- issued resolved quickly and satisfactory. Would stay here again.
Cons: Little nervous that front office closed from 11 pm to 7 am but there is a phone outside the front office you can go to and use to get assistance.
UserThomas
10/10
 
Exceptional
Pros: The level of customer service was wonderful
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: Poor guest service Checked in to a dirty room, no toiletries, no face towels, toilet seat in disrepair, sink drain part out. Cigg butts all over the exterior.
UserVerified Hotel Guest
2/10
 
Poor
Pros: Location
Cons: Cigarette butt all over the place. Morning front desk rude and unprofessional. Personal friends of employee seems to loiter on property. 9:50am, I asked for muffin, she said "it's over". Breakfast is until 10am.
 
Hotel Location & Nearby Attractions

With a stay at Extended Stay America - Dallas - Las Colinas - Carnaby St. in Irving (Las Colinas), you'll be within a 5-minute drive of Irving Convention Center and Toyota Music Factory. This hotel is 9.4 mi (15.1 km) from Verizon Theatre at Grand Prairie and 9.4 mi (15.2 km) from Grapevine Mills Mall.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 149 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Pet Policy for Extended Stay America - Dallas - Las Colinas - Carnaby St.
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America - Dallas - Las Colinas - Carnaby St., please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America - Dallas - Las Colinas - Carnaby St. are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only service animals are allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America - Dallas - Las Colinas - Carnaby St. Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Fitness Services
  • Nearby fitness center - Free use
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Front desk - limited hours
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Irving Convention Center - 2.2 km / 1.4 mi
Toyota Music Factory - 2.8 km / 1.8 mi
MacArthur Park - 3.1 km / 1.9 mi
Irving Arts Center - 3.9 km / 2.4 mi
Irving Mall Shopping District - 5.5 km / 3.4 mi
University of Dallas - 5.7 km / 3.5 mi
Zero Gravity Thrill Amusement Park - 9 km / 5.6 mi
MoneyGram Soccer Park - 9.9 km / 6.1 mi
Farmers Branch Historical Park - 12.3 km / 7.7 mi
Sandy Lake Amusement Park - 12.5 km / 7.7 mi
Bachman Lake Park - 14 km / 8.7 mi
Grapevine Convention Center - 14.6 km / 9.1 mi
Verizon Theatre at Grand Prairie - 15.1 km / 9.4 mi
Grapevine Mills Mall - 15.2 km / 9.4 mi
Grapevine Vintage Railroad - 15.2 km / 9.5 mi

The nearest airports are:
Dallas, TX (DFW-Dallas-Fort Worth Intl.) - 15.4 km / 9.6 mi
Dallas, TX (DAL-Love Field) - 17.7 km / 11 mi
Dallas, TX (ADS-Addison) - 23.1 km / 14.4 mi
Fort Worth, TX (FTW-Meacham Intl.) - 46.4 km / 28.8 mi

The preferred airport for Extended Stay America - Dallas - Las Colinas - Carnaby St. is Dallas, TX (DFW-Dallas-Fort Worth Intl.).

User
Justin
 
7/10
Good
Pros: Location being close to food places
Cons: Nothing major just could do better
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Area
Cons: No
User
Omar
 
8/10
Very Good
Pros: No outside people roaming around and the room was equipped with extra things.
Cons: The tube was peeling of its surface around the part where the water comes out of the drain.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Simple but clean
Cons: Room was very small
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Price/quaility
Cons: While the grounds were adequate they could have been better groomed. But for the price and the rating, I was surprised as well as pleased.
User
Paul
 
8/10
Very Good
Pros: Quick check in
Cons: No steak and eggs for breakfast
User
Phillip
 
10/10
Exceptional
Pros: The desk clerk was extremely friendly and helpful. Room was very clean and comfortable. Would definitely stay here again.
Cons: If only they had a pool that would have been awesome!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: location
Cons: Everything, rooms were sad, smelly, front desk very rude.
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: - dirty, stinky room - blood stains on towels
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location
Cons: Cleanliness
User
Hassan
 
7/10
Good
Cons: there were about 10 small cockroaches in the room
User
Robert
 
7/10
Good
Pros: Location.
Cons: Room had a smell
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: the $100 incidentals charge to my credit card that still has not been credited back to me roaches in the room internet was useless in the room no hot water in the shower
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The hotel is perfect location from my destination. Staff are friendly and very helpful.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The hotel is perfect distance to the location I am going
User
Pallavi
 
10/10
Exceptional
Pros: Spacious rooms n friendly staff
Cons: Nothing like that
User
Darlene
 
10/10
Exceptional
Pros: Good location, easy in/out, clean room, great staff, quiet area - in Las Colinas bus. area - close to major freeways in the area - Had an issue and spoke w/hotel employees- issued resolved quickly and satisfactory. Would stay here again.
Cons: Little nervous that front office closed from 11 pm to 7 am but there is a phone outside the front office you can go to and use to get assistance.
User
Thomas
 
10/10
Exceptional
Pros: The level of customer service was wonderful
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: Poor guest service Checked in to a dirty room, no toiletries, no face towels, toilet seat in disrepair, sink drain part out. Cigg butts all over the exterior.
User
Verified Hotel Guest
 
2/10
Poor
Pros: Location
Cons: Cigarette butt all over the place. Morning front desk rude and unprofessional. Personal friends of employee seems to loiter on property. 9:50am, I asked for muffin, she said "it's over". Breakfast is until 10am.