Extended Stay America Austin - Downtown - Town Lake

  • 507 S. First St. , Austin, Texas 78704
  • 507 S. First St. , Austin, Texas - 78704
  • 855-516-1090
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Outstanding value on upcoming dates.
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Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
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2 Queen Beds

301 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Blackout drapes-curtains
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
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1 King Bed and 1 Double Sofa Bed

301 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Sofa bed, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Blackout drapes-curtains
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Studio, 1 Queen Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

301 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Blackout drapes-curtains
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
Studio, 1 King Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

301 square feet sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Non Smoking
  • TV - Premium channels
  • Refrigerator
  • Complimentary Wifi
  • Coffee and tea maker
  • Blackout drapes-curtains
  • Shower-tub combination
  • Phone
  • Microwave
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Bathroom (Private)
  • Stovetop
  • AC / In-room climate control
  • Kitchen
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Housekeeping - by request
  • TV - Cable Service
  • Flat panel TV
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America Austin - Downtown - Town Lake Hotel

Hotel Location & Nearby Attractions

Located in Austin (South Congress), Extended Stay America Austin - Downtown - Town Lake is within a 10-minute walk of Lady Bird Lake and South Congress Avenue. This hotel is 0.6 mi (1 km) from Moody Theater and 0.9 mi (1.4 km) from Austin Convention Center.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Pet Policy for Extended Stay America Austin - Downtown - Town Lake
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Austin - Downtown - Town Lake, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Austin - Downtown - Town Lake are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America Austin - Downtown - Town Lake Hotel Amenities


Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
General Amenities
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • 24/7 front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America Austin - Downtown - Town Lake - Austin, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Center for the Performing Arts - 0.4 km / 0.3 mi
Palmer Auditorium - 0.4 km / 0.3 mi
South Congress Avenue - 0.5 km / 0.3 mi
Lady Bird Lake - 0.6 km / 0.3 mi
Dougherty Arts Center - 0.7 km / 0.4 mi
Ann W. Richards Congress Avenue Bridge - 0.8 km / 0.5 mi
Austin City Hall - 1 km / 0.6 mi
Moody Theater - 1 km / 0.6 mi
Austin Children's Museum - 1.1 km / 0.7 mi
Frost Bank Tower - 1.3 km / 0.8 mi
Zach Theatre - 1.3 km / 0.8 mi
Austin Convention Center - 1.4 km / 0.9 mi
Sixth Street - 1.5 km / 1 mi
Austin Public Library - 1.6 km / 1 mi
Austin History Center - 1.6 km / 1 mi

The preferred airport for Extended Stay America Austin - Downtown - Town Lake is Austin, TX (AUS-Austin-Bergstrom Intl.) - 13.3 km / 8.2 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Austin, Texas Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Extended Stay America Austin - Downtown - Town Lake?

Yes, parking is available free of cost at the Extended Stay America Austin - Downtown - Town Lake. This is one of the hotels in Austin with Free Parking.

What is the check-in policy?

The checking times for Extended Stay America Austin - Downtown - Town Lake are between 3:00 PM and midnight.

What is the check-out time?

This Extended Stay America Austin - Downtown - Town Lake's check-out time is 11:00 AM.

What brand is Extended Stay America Austin - Downtown - Town Lake?

Extended Stay America Austin - Downtown - Town Lake is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America Austin - Downtown - Town Lake?

The address for Extended Stay America Austin - Downtown - Town Lake is 507 S. First St., Austin, Texas 78704

What is the price for tonight?

Based on recent averages, the price for tonight can start at 155.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 155 per night.

When was the Extended Stay America Austin - Downtown - Town Lake built?

The Extended Stay America Austin - Downtown - Town Lake in Austin was built in 1998.

How many guest rooms are at Extended Stay America Austin - Downtown - Town Lake?

The Extended Stay America Austin - Downtown - Town Lake has a total of 130 guest rooms.

How many floors does the Extended Stay America Austin - Downtown - Town Lake have?

This Austin hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Pet Friendly.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA AUSTIN - DOWNTOWN - TOWN LAKE?

EXTENDED STAY AMERICA AUSTIN - DOWNTOWN - TOWN LAKE is within minutes from Long Center for the Performing Arts - 0.4 km / 0.3 mi , Palmer Auditorium - 0.4 km / 0.3 mi and South Congress Avenue - 0.5 km / 0.3 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Austin - Downtown - Town Lake Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Austin - Downtown - Town Lake Reviews Summary

UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Location.
Cons: Don’t expect a whole lot for breakfast...coffee and muffins with super high sugar and calories.
UserCatherine
7/10
 
Good
Pros: Location
Cons: Stiff beds
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Right across bridge from downtown at a great price. Very friendly front desk staff.
Cons: Wish it had a workout room. Especially since intended for longer stays.
UserLon
10/10
 
Exceptional
Pros: The location is perfect. The staff were very nice. The price was great.
Cons: Bathtub had a few strange hairs in it. But that's it.
UserBrock
3/10
 
Poor
Pros: The location.
Cons: Customer service is very bad, room is have a bad smell and bathroom is not clean.
UserRoger
10/10
 
Exceptional
Cons: They did not clean the room.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Close to where we wanted to be. Price was fair.
Cons: Management does not have enough front desk staff. Check-in was backed up for an HOUR!! They did not have pre-checkin work prepared at all. Should have had keys made and key packets completed for all reserved guests. Would have made a big difference.
UserBrandon
10/10
 
Exceptional
Pros: Hotel is close to everything there is to do in Austin.
UserVirginia
7/10
 
Good
The night manager when I checked in on December 3rd Michael was great. The first room I checked in I thought everything was good and clean until I pull down the sheets and there were stains on the bed. When I called downstairs he came up right away assessed the situation and got me another room right away. We walk together to check out the new room and everything was okay. The next morning the day manager explain to me that Michael had apprised him of the situation with the room that needed to be cleaned. He was accommodating and apologized. To staff every time I went downstairs was great.

Pros: The price was great. Extended Stays are always what they are. It's always nice to have a fridge and a microwave and a couple of cooktops if you choose to cook and stay in. The location for the event that I was attending was great.
Cons: I realize it's not a full buffet breakfast but grits for breakfast? The first day there was a oatmeal than on the second day's grits. Also, I went downstairs for coffee at 8:30 in the morning and it was empty.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Free parking.
UserVerified Hotel Guest
7/10
 
Good
Pros: Free parking downtown is a plus, wifi worked well, it is close enough to grab a cheap cab to the attractions. It's a roof over your head but not much to be excited about.
Cons: I have had better experience at hotels that cost about half as much.The reception staff was not that great, definitely didn't want to be there. The room we got was very noisy, sounded like water was running all the time.
UserRichard
5/10
 
Fair
Cons: Not accommodating and too noisy. Thought I was staying at a truckstop
UserVerified Hotel Guest
7/10
 
Good
Pros: Location and staff
Cons: Room I was in had an older air conditioner that clunked on and off. The room also had a musty smell (rm 353). I stayed at some hotel 2 nights later and that room was fabulous. New air conditioner. Fresh smell
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: location
UserBetty
1/10
 
Very Poor
Pros: The location was good and close to Downtown Austin to walk.
Cons: The waited about 20 minutes for her to come to front desk and check us in, not very happy young lady. When we go off the elevator on 2nd floor there was a terrible swell under construction. Room fair. Thursday had cock roachs report to front desk. Bad
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location was the only decent thing about hotel.
Cons: Lobby was filthy. Took 3 tries & 4 hrs to get a roll away bed. I finally got it myself. Took 2 tries and an hour to get sheets for the roll away bed and had to get myself as well. THEY WERENT EVEN BUSY. They were 100% out of breakfast at 8:10 am. HORI
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location !
Cons: I don't except a 5 star experience at a 2 star hotel, but the attitude of most of the staff was disappointing. Except for one night clerk (after 11pm), the auto response from everyone to all requests was no. If you pushed, then they would try. Not
UserErika
1/10
 
Very Poor
Cons: There was no coffee and don't serve breakfast
UserJacob
3/10
 
Poor
Pros: It was close to the UT at Austin.
Cons: We had to change our room twice on the first day of our stay at the hotel due to a bathtub knob problem and a sink drainage problem, respectively.
UserCandelario
8/10
 
Very Good
Pros: nice
 
Hotel Location & Nearby Attractions

Located in Austin (South Congress), Extended Stay America Austin - Downtown - Town Lake is within a 10-minute walk of Lady Bird Lake and South Congress Avenue. This hotel is 0.6 mi (1 km) from Moody Theater and 0.9 mi (1.4 km) from Austin Convention Center.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as microwaves and coffee/tea makers.

Pet Policy for Extended Stay America Austin - Downtown - Town Lake
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Austin - Downtown - Town Lake, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Austin - Downtown - Town Lake are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
No rollaway/extra beds available

Extended Stay America Austin - Downtown - Town Lake Hotel Amenities

Accessibility
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Wheelchair accessible parking
General Amenities
  • Elevator & lift on property
General Amenities
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • 24/7 front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Center for the Performing Arts - 0.4 km / 0.3 mi
Palmer Auditorium - 0.4 km / 0.3 mi
South Congress Avenue - 0.5 km / 0.3 mi
Lady Bird Lake - 0.6 km / 0.3 mi
Dougherty Arts Center - 0.7 km / 0.4 mi
Ann W. Richards Congress Avenue Bridge - 0.8 km / 0.5 mi
Austin City Hall - 1 km / 0.6 mi
Moody Theater - 1 km / 0.6 mi
Austin Children's Museum - 1.1 km / 0.7 mi
Frost Bank Tower - 1.3 km / 0.8 mi
Zach Theatre - 1.3 km / 0.8 mi
Austin Convention Center - 1.4 km / 0.9 mi
Sixth Street - 1.5 km / 1 mi
Austin Public Library - 1.6 km / 1 mi
Austin History Center - 1.6 km / 1 mi

The preferred airport for Extended Stay America Austin - Downtown - Town Lake is Austin, TX (AUS-Austin-Bergstrom Intl.) - 13.3 km / 8.2 mi

User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Location.
Cons: Don’t expect a whole lot for breakfast...coffee and muffins with super high sugar and calories.
User
Catherine
 
7/10
Good
Pros: Location
Cons: Stiff beds
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Right across bridge from downtown at a great price. Very friendly front desk staff.
Cons: Wish it had a workout room. Especially since intended for longer stays.
User
Lon
 
10/10
Exceptional
Pros: The location is perfect. The staff were very nice. The price was great.
Cons: Bathtub had a few strange hairs in it. But that's it.
User
Brock
 
3/10
Poor
Pros: The location.
Cons: Customer service is very bad, room is have a bad smell and bathroom is not clean.
User
Roger
 
10/10
Exceptional
Cons: They did not clean the room.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Close to where we wanted to be. Price was fair.
Cons: Management does not have enough front desk staff. Check-in was backed up for an HOUR!! They did not have pre-checkin work prepared at all. Should have had keys made and key packets completed for all reserved guests. Would have made a big difference.
User
Brandon
 
10/10
Exceptional
Pros: Hotel is close to everything there is to do in Austin.
User
Virginia
 
7/10
Good
The night manager when I checked in on December 3rd Michael was great. The first room I checked in I thought everything was good and clean until I pull down the sheets and there were stains on the bed. When I called downstairs he came up right away assessed the situation and got me another room right away. We walk together to check out the new room and everything was okay. The next morning the day manager explain to me that Michael had apprised him of the situation with the room that needed to be cleaned. He was accommodating and apologized. To staff every time I went downstairs was great.

Pros: The price was great. Extended Stays are always what they are. It's always nice to have a fridge and a microwave and a couple of cooktops if you choose to cook and stay in. The location for the event that I was attending was great.
Cons: I realize it's not a full buffet breakfast but grits for breakfast? The first day there was a oatmeal than on the second day's grits. Also, I went downstairs for coffee at 8:30 in the morning and it was empty.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Free parking.
User
Verified Hotel Guest
 
7/10
Good
Pros: Free parking downtown is a plus, wifi worked well, it is close enough to grab a cheap cab to the attractions. It's a roof over your head but not much to be excited about.
Cons: I have had better experience at hotels that cost about half as much.The reception staff was not that great, definitely didn't want to be there. The room we got was very noisy, sounded like water was running all the time.
User
Richard
 
5/10
Fair
Cons: Not accommodating and too noisy. Thought I was staying at a truckstop
User
Verified Hotel Guest
 
7/10
Good
Pros: Location and staff
Cons: Room I was in had an older air conditioner that clunked on and off. The room also had a musty smell (rm 353). I stayed at some hotel 2 nights later and that room was fabulous. New air conditioner. Fresh smell
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: location
User
Betty
 
1/10
Very Poor
Pros: The location was good and close to Downtown Austin to walk.
Cons: The waited about 20 minutes for her to come to front desk and check us in, not very happy young lady. When we go off the elevator on 2nd floor there was a terrible swell under construction. Room fair. Thursday had cock roachs report to front desk. Bad
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location was the only decent thing about hotel.
Cons: Lobby was filthy. Took 3 tries & 4 hrs to get a roll away bed. I finally got it myself. Took 2 tries and an hour to get sheets for the roll away bed and had to get myself as well. THEY WERENT EVEN BUSY. They were 100% out of breakfast at 8:10 am. HORI
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location !
Cons: I don't except a 5 star experience at a 2 star hotel, but the attitude of most of the staff was disappointing. Except for one night clerk (after 11pm), the auto response from everyone to all requests was no. If you pushed, then they would try. Not
User
Erika
 
1/10
Very Poor
Cons: There was no coffee and don't serve breakfast
User
Jacob
 
3/10
Poor
Pros: It was close to the UT at Austin.
Cons: We had to change our room twice on the first day of our stay at the hotel due to a bathtub knob problem and a sink drainage problem, respectively.
User
Candelario
 
8/10
Very Good
Pros: nice