Extended Stay America Austin - Downtown - Town Lake

  • 507 S. First St. , Austin, Texas 78704
  • 507 S. First St. , Austin, Texas - 78704
  • 855-516-1090
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Studio, 2 Queen Beds, Non Smoking
Studio, 2 Queen Beds, Non Smoking
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2 Queen Beds

300 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Room Linens provided
  • Bathroom (Private)
  • Stovetop
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Bed sheets not available
  • AC / In-room climate control
  • Kitchen
  • Housekeeping - Extra Charge
  • Housekeeping - by request
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
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1 King Bed and 1 Double Sofa Bed

300 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free local calls, twin sofa bed, and desk

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Room Linens provided
  • Bathroom (Private)
  • Stovetop
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Bed sheets not available
  • AC / In-room climate control
  • Kitchen
  • Housekeeping - Extra Charge
  • Housekeeping - by request
Studio, 1 Queen Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

300 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Desk, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Room Linens provided
  • Bathroom (Private)
  • Stovetop
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Bed sheets not available
  • AC / In-room climate control
  • Kitchen
  • Housekeeping - Extra Charge
  • Housekeeping - by request
Studio, 1 King Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

298 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch flat-screen TV with premium channels

Food and Beverages - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware

Bed Type and Features - Blackout drapes/curtains and linens

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Desk, iron/ironing board, and phone

Pleasure - Climate-controlled air conditioning

Need to Know - Housekeeping on request

Non-Smoking

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Dishware, Cookware and utensils
  • Full-sized freezer/refrigerator
  • Room Linens provided
  • Bathroom (Private)
  • Stovetop
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • TV
  • TV - Cable Service
  • Flat panel TV
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Bed sheets not available
  • AC / In-room climate control
  • Kitchen
  • Housekeeping - Extra Charge
  • Housekeeping - by request
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Extended Stay America Austin - Downtown - Town Lake Hotel

Hotel Location & Nearby Attractions

Located in Austin (South Congress), Extended Stay America Austin - Downtown - Town Lake is within a 10-minute walk of South Congress Avenue and Lady Bird Lake. This hotel is 0.7 mi (1.1 km) from Moody Theater and 0.9 mi (1.5 km) from Austin Convention Center.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Extended Stay America Austin - Downtown - Town Lake
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Austin - Downtown - Town Lake, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Austin - Downtown - Town Lake are listed below.

Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are compulsory at the property

Extended Stay America Austin - Downtown - Town Lake Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Mountain biking nearby
  • Hiking/biking trails nearby
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • 24/7 front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Extended Stay America Austin - Downtown - Town Lake - Austin, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Center for the Performing Arts - 0.4 km / 0.3 mi
Palmer Auditorium - 0.4 km / 0.3 mi
South Congress Avenue - 0.5 km / 0.3 mi
Lady Bird Lake - 0.6 km / 0.4 mi
Dougherty Arts Center - 0.7 km / 0.4 mi
Ann W. Richards Congress Avenue Bridge - 0.8 km / 0.5 mi
Austin City Hall - 1 km / 0.6 mi
Moody Theater - 1.1 km / 0.7 mi
Austin Children's Museum - 1.1 km / 0.7 mi
Frost Bank Tower - 1.3 km / 0.8 mi
Zach Theatre - 1.3 km / 0.8 mi
Sixth Street - 1.4 km / 0.9 mi
360 Condominiums - 1.4 km / 0.9 mi
Austin Convention Center - 1.5 km / 0.9 mi
Austin Public Library - 1.6 km / 1 mi

The preferred airport for Extended Stay America Austin - Downtown - Town Lake is Austin-Bergstrom Intl. Airport (AUS) - 14.1 km / 8.8 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Austin, Texas Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Extended Stay America Austin - Downtown - Town Lake are between 3:00 PM and midnight.

What is the check-out time?

This Extended Stay America Austin - Downtown - Town Lake's check-out time is 11:00 AM.

What brand is Extended Stay America Austin - Downtown - Town Lake?

Extended Stay America Austin - Downtown - Town Lake is a part of Extended Stay America Hotels.

What is the street address for Extended Stay America Austin - Downtown - Town Lake?

The address for Extended Stay America Austin - Downtown - Town Lake is 507 S. First St., Austin, Texas 78704

What is the price for tonight?

Based on recent averages, the price for tonight can start at 155.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 155 per night.

When was the Extended Stay America Austin - Downtown - Town Lake built?

The Extended Stay America Austin - Downtown - Town Lake in Austin was built in 1998.

How many guest rooms are at Extended Stay America Austin - Downtown - Town Lake?

The Extended Stay America Austin - Downtown - Town Lake has a total of 130 guest rooms.

How many floors does the Extended Stay America Austin - Downtown - Town Lake have?

This Austin hotel has 3 floors.

What is the hotel theme?

Travelers find this hotel Pet Friendly.

Recommended landmarks, attractions or things to do around EXTENDED STAY AMERICA AUSTIN - DOWNTOWN - TOWN LAKE?

EXTENDED STAY AMERICA AUSTIN - DOWNTOWN - TOWN LAKE is within minutes from Long Center for the Performing Arts - 0.4 km / 0.3 mi , Palmer Auditorium - 0.4 km / 0.3 mi and South Congress Avenue - 0.5 km / 0.3 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Austin - Downtown - Town Lake Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Extended Stay America Austin - Downtown - Town Lake Reviews Summary

UserPhaedra Dawn
10/10
 
Exceptional
Pros: Location and view of Downtown Austin.
Cons: The staff wasn't very accommodating.
UserDavid
8/10
 
Very Good
Pros: No maid service, unless ordered.
Cons: WiFi was unusable. It's hit or miss whether the hotel will have necessary items for coming and eating.
UserAddrian
6/10
 
Pleasant
Pros: Location.
Cons: My room was dirty. Floors to be exact. If
UserChristie
1/10
 
Very Poor
Pros: Nothing, worse hotel I have ever stayed at.
Cons: Everything! Dirty, smells, old..... could go on and on
UserVerified Hotel Guest
7/10
 
Good
Pros: Location and price.
Cons: Breakfast was limited.
UserNathan
3/10
 
Poor
Pros: It was walking distance from Fantastic Fest at the Alamo South Lamar
Cons: There were constant interruptions to my sleep as they were doing hotel maintenance and kept knocking on my door to ask me to leave so they could do it
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Right across bridge from downtown at a great price. Very friendly front desk staff.
Cons: Wish it had a workout room. Especially since intended for longer stays.
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Customer service was great.
Cons: Wifi was not good.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location
Cons: Front desk person was rude. Cleaning person didnt greet or acknowledge guests.
UserLon
10/10
 
Exceptional
Pros: The location is perfect. The staff were very nice. The price was great.
Cons: Bathtub had a few strange hairs in it. But that's it.
UserDavid
10/10
 
Exceptional
Pros: Location, close to central Austin and UT
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: They helped me keep my room when i extended my stay. Really appreciate that, some hotels move you and it's frustrating. really great staff.
Cons: Could use filtered water on each floor so we don't have to stock up on water.
UserRoger
10/10
 
Exceptional
Cons: They did not clean the room.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Close to where we wanted to be. Price was fair.
Cons: Management does not have enough front desk staff. Check-in was backed up for an HOUR!! They did not have pre-checkin work prepared at all. Should have had keys made and key packets completed for all reserved guests. Would have made a big difference.
UserBrandon
10/10
 
Exceptional
Pros: Hotel is close to everything there is to do in Austin.
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The location is the best thing about this hotel!
Cons: The 3rd floor had an awful smell and so did the room. I had to change rooms because I couldnt breathe!
UserVirginia
7/10
 
Good
The night manager when I checked in on December 3rd Michael was great. The first room I checked in I thought everything was good and clean until I pull down the sheets and there were stains on the bed. When I called downstairs he came up right away assessed the situation and got me another room right away. We walk together to check out the new room and everything was okay. The next morning the day manager explain to me that Michael had apprised him of the situation with the room that needed to be cleaned. He was accommodating and apologized. To staff every time I went downstairs was great.

Pros: The price was great. Extended Stays are always what they are. It's always nice to have a fridge and a microwave and a couple of cooktops if you choose to cook and stay in. The location for the event that I was attending was great.
Cons: I realize it's not a full buffet breakfast but grits for breakfast? The first day there was a oatmeal than on the second day's grits. Also, I went downstairs for coffee at 8:30 in the morning and it was empty.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Free parking.
UserVerified Hotel Guest
7/10
 
Good
Pros: Free parking downtown is a plus, wifi worked well, it is close enough to grab a cheap cab to the attractions. It's a roof over your head but not much to be excited about.
Cons: I have had better experience at hotels that cost about half as much.The reception staff was not that great, definitely didn't want to be there. The room we got was very noisy, sounded like water was running all the time.
UserRichard
5/10
 
Fair
Cons: Not accommodating and too noisy. Thought I was staying at a truckstop
 
Hotel Location & Nearby Attractions

Located in Austin (South Congress), Extended Stay America Austin - Downtown - Town Lake is within a 10-minute walk of South Congress Avenue and Lady Bird Lake. This hotel is 0.7 mi (1.1 km) from Moody Theater and 0.9 mi (1.5 km) from Austin Convention Center.

Popular Hotel Amenities and Features

Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Business, Other Amenities

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

For your convenience, a complimentary breakfast is served daily from 6 AM to 9:30 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 130 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.

Pet Policy for Extended Stay America Austin - Downtown - Town Lake
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Extended Stay America Austin - Downtown - Town Lake, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Extended Stay America Austin - Downtown - Town Lake are listed below.

Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
Shield between guests and staff in main contact areas
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Masks are compulsory at the property

Extended Stay America Austin - Downtown - Town Lake Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Mountain biking nearby
  • Hiking/biking trails nearby
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Safe deposit box at front desk
  • Luggage storage facilities
  • 24/7 front desk
Outdoor
  • Picnic area
Parking Services
  • Self parking - Extra Charge
Property Features
  • Smoke free property
Restaurants & Bars
  • Barbecue grill
  • Coffee & tea in common areas

About Extended Stay America Hotels Brand Hotels

Extended Stay America, Inc. is a chain of hotels that caters to some parts of Canada and the United States. This hotel chain is owned by ESH Hospitality, Inc. a real estate investment company. Although the company was incorporated in 2013, it still operates the hotels under Extended Stay America.

The hotel chain’s main headquarters is located in Charlotte, North Carolina, United States, and in 2004, Extended Stay America was acquired by the Blackstone Group. After the merger, a total of 475 hotels were soon operated by Extended Stay America.

The main concept of the hotel chain is to offer apartment or lodging styled accommodations. The hotels feature free Wi-Fi, in-room kitchens, on-site guest laundry, flat screen TV, and complimentary breakfast.

Guests staying at Extended Stay America can enjoy an experience of having a home away from home. The staff at the hotels are noted for being friendly and accommodating. Plus, the hotel suites are kids and pet-friendly. In major cities, you can also find long-stay hotels run by this brand.

This hotel chain is the perfect option for those traveling for business, need a short-term relocation, looking for corporate housing, or accommodation for a weekend getaway. They offer affordable hotel rates whether for a weekly or long-term stay.

The company aims to make each travel as easy as possible by providing their clients with the best accommodation ever.

Distances are displayed to the nearest 0.1 mile and kilometer.

Long Center for the Performing Arts - 0.4 km / 0.3 mi
Palmer Auditorium - 0.4 km / 0.3 mi
South Congress Avenue - 0.5 km / 0.3 mi
Lady Bird Lake - 0.6 km / 0.4 mi
Dougherty Arts Center - 0.7 km / 0.4 mi
Ann W. Richards Congress Avenue Bridge - 0.8 km / 0.5 mi
Austin City Hall - 1 km / 0.6 mi
Moody Theater - 1.1 km / 0.7 mi
Austin Children's Museum - 1.1 km / 0.7 mi
Frost Bank Tower - 1.3 km / 0.8 mi
Zach Theatre - 1.3 km / 0.8 mi
Sixth Street - 1.4 km / 0.9 mi
360 Condominiums - 1.4 km / 0.9 mi
Austin Convention Center - 1.5 km / 0.9 mi
Austin Public Library - 1.6 km / 1 mi

The preferred airport for Extended Stay America Austin - Downtown - Town Lake is Austin-Bergstrom Intl. Airport (AUS) - 14.1 km / 8.8 mi

User
Phaedra Dawn
 
10/10
Exceptional
Pros: Location and view of Downtown Austin.
Cons: The staff wasn't very accommodating.
User
David
 
8/10
Very Good
Pros: No maid service, unless ordered.
Cons: WiFi was unusable. It's hit or miss whether the hotel will have necessary items for coming and eating.
User
Addrian
 
6/10
Pleasant
Pros: Location.
Cons: My room was dirty. Floors to be exact. If
User
Christie
 
1/10
Very Poor
Pros: Nothing, worse hotel I have ever stayed at.
Cons: Everything! Dirty, smells, old..... could go on and on
User
Verified Hotel Guest
 
7/10
Good
Pros: Location and price.
Cons: Breakfast was limited.
User
Nathan
 
3/10
Poor
Pros: It was walking distance from Fantastic Fest at the Alamo South Lamar
Cons: There were constant interruptions to my sleep as they were doing hotel maintenance and kept knocking on my door to ask me to leave so they could do it
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Right across bridge from downtown at a great price. Very friendly front desk staff.
Cons: Wish it had a workout room. Especially since intended for longer stays.
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Customer service was great.
Cons: Wifi was not good.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location
Cons: Front desk person was rude. Cleaning person didnt greet or acknowledge guests.
User
Lon
 
10/10
Exceptional
Pros: The location is perfect. The staff were very nice. The price was great.
Cons: Bathtub had a few strange hairs in it. But that's it.
User
David
 
10/10
Exceptional
Pros: Location, close to central Austin and UT
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: They helped me keep my room when i extended my stay. Really appreciate that, some hotels move you and it's frustrating. really great staff.
Cons: Could use filtered water on each floor so we don't have to stock up on water.
User
Roger
 
10/10
Exceptional
Cons: They did not clean the room.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Close to where we wanted to be. Price was fair.
Cons: Management does not have enough front desk staff. Check-in was backed up for an HOUR!! They did not have pre-checkin work prepared at all. Should have had keys made and key packets completed for all reserved guests. Would have made a big difference.
User
Brandon
 
10/10
Exceptional
Pros: Hotel is close to everything there is to do in Austin.
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The location is the best thing about this hotel!
Cons: The 3rd floor had an awful smell and so did the room. I had to change rooms because I couldnt breathe!
User
Virginia
 
7/10
Good
The night manager when I checked in on December 3rd Michael was great. The first room I checked in I thought everything was good and clean until I pull down the sheets and there were stains on the bed. When I called downstairs he came up right away assessed the situation and got me another room right away. We walk together to check out the new room and everything was okay. The next morning the day manager explain to me that Michael had apprised him of the situation with the room that needed to be cleaned. He was accommodating and apologized. To staff every time I went downstairs was great.

Pros: The price was great. Extended Stays are always what they are. It's always nice to have a fridge and a microwave and a couple of cooktops if you choose to cook and stay in. The location for the event that I was attending was great.
Cons: I realize it's not a full buffet breakfast but grits for breakfast? The first day there was a oatmeal than on the second day's grits. Also, I went downstairs for coffee at 8:30 in the morning and it was empty.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Free parking.
User
Verified Hotel Guest
 
7/10
Good
Pros: Free parking downtown is a plus, wifi worked well, it is close enough to grab a cheap cab to the attractions. It's a roof over your head but not much to be excited about.
Cons: I have had better experience at hotels that cost about half as much.The reception staff was not that great, definitely didn't want to be there. The room we got was very noisy, sounded like water was running all the time.
User
Richard
 
5/10
Fair
Cons: Not accommodating and too noisy. Thought I was staying at a truckstop