Good

Very poor

Exceptional

Very good

Pros: The facility was clean and the staff is always very nice. There is no breakfast but the Java Cafe next door is wonderful! We stay for an event close by every year and the staff is so accommodating and the free parking is a huge plus in San Francisco

Exceptional

Good

Pros: Bathroom remodeling

Cons: There is no luggage room available for guest to leave the luggage after the check out.

Exceptional

Pros: I love the location and the rooms have been renovated beautifully

Cons: The last two times we've gotten room 214 and the refrigerator hums so loud we have to unplug it. We will remember that for the next stay

Good

Clean, quiet and good value...

Pros: Awesome location

Cons: Wood floors through out property added to the noise level.

Very good

Pros: Parking. Close to everything we were visiting.

Cons: Continental breakfast would of been nice.

Don't stay here

Pros: The room itself was a decent size, and we appreciated the free parking.

Cons: The front desk staff was horrible. Absolutely the rudest I've ever experienced over multiple days. I called in before check in to add my husband name to the reservation in case he arrived before me, and the woman told me us they cannot add a name to the room - they can only have the name of the person who made the reservation. Upon arrival, the check-in experience was the worst; rude, irritated, and inefficient. I asked for a third key for my teenage son and the front desk person acted visibility perturbed. There is no elevator. If you park in the parking lot, you need to carry your suitcase up 3 flights of steroids to reach a room in three 2nd floor. When we got to the room, none of our keys worked. Even after trekking back down and having the front desk switch out the keys for new ones, the unpleasant still didn't work. The front desk worker ended up coming upstairs and replacing batteries in the lock. The room (#215) had a terrible smell. It seemed something or someone had died in there. The smell made us gag. We purchased a can of air freshener and it helped a bit but not completely. The phone was broken and the back cover off the air freshener kept falling off. We asked the front desk to do something about it while we were out there second v days, and they did nothing. The beds were hard. The sheet and single blanket on each wrap paper thin We would not recommend this place.

Very good

managers attitude

Pros: Room clean and comfortable

Cons: MANAGERS BAD ATTITUDE , RUDE , NOT FRIENDLY

Very good

It was ok, but could...

Pros: I love that it is walking distance to the beach or zoo.

Cons: I didn’t like my room that had no view and the walk for older people was not safe.

A good value, well located....but!!!!

Pros: Good value for the price. Room was comfortable and clean. Nice bright bathroom. This room was remodeled, so most everything was new-ish, except for the bathtub, which should have been replaced when the new tile surround was done. There is pizza next door and next to them a coffee shop.

Cons: It's a strange layout of rooms and parking, but we managed. However, the area where you check in...just awful!!! It looked like a "by the hour" lobby with a glass partition and a speaking hole. Which did not help when the surly, rude man behind the counter was checking me in. I could not understand him. Maybe I interrupted his nap! He should never be upfront for guests to interact with him!!!

Comfortable and affordable. Generally quiet...

Pros: Room was very clean. It appeared the entire hotel was remodeled.

Cons: Rooms that are next to the Irish Cultural Center experience loud music and voices into the night. No fault of the hotel, however.

Beautiful location, and a great...

Pros: The location of this property is amazing. It’s a good value for the price. It was very clean. The ocean was within a two minute walking distance, and the zoo is right across the street. The Irish cultural center is right behind it, which was why we came to San Francisco for a book signing event that was there. I love the area. The George zoo Deli right next-door makes amazing sandwiches and fresh cookies. They also have a great variety of wines and beverages. The staff at the deli were also super nice. The café next-door had the best butterscotch coffee, which I bought one daily and walked to the beach in the morning. I would definitely return.

Cons: At first, the gentleman at the front desk was not super nice but by the third day, he actually smiled and loosened up a bit. We met his mom who lives on the property and she is the sweetest woman. The housekeepers were very nice and did a great job the first day however the second day they only cleaned half of our room? We’re thinking they just got called away and forgot to come back?

Exceptional

Very poor