Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

  • 1015 Elm St , Dallas, Texas 75202
  • 1015 Elm St , Dallas, Texas - 75202
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Spring Deals
 
 

Click here for Group Reservations (9+ Rooms)

Check Current Room Rates

Hurry! Other travelers are looking at this page right now.

Check standard prices, special rates & last minute deals

Room, View
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Double Bed or 1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Club Room, 2 Double Beds
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 2 Double Beds, Non Smoking, View
Room, 2 Double Beds, Non Smoking, View
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Club Room, 1 King Bed
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

323 sq feet


Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk; free rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Club level room
  • Wheelchair accessible
  • Bed sheets available - no
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, roll-in shower, raised toilet seat, low-height counter and sink, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 1 Queen Bed, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Club Room
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Twin Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Standard Room
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds or 1 Queen Bed

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No cribs (infant beds) or rollaway/extra beds available

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Smoking And Non Smoking
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • No cribs (infant beds)
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Executive Room, 2 Double Beds, Non Smoking
Executive Room, 2 Double Beds, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Double Beds

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 1 King Bed (Leisure)
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

323 sq feet


Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk; free rollaway/extra beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
Room, 2 Queen Beds, Accessible, Non Smoking (Mobility, Roll-In Shower)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, roll-in shower, raised toilet seat, low-height counter and sink, and wheelchair accessible

Need to Know - No rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
Room, 2 Queen Beds, Non Smoking
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free WiFi

In Room Entertainment - Premium channels

Food and Beverages - Refrigerator, coffee/tea maker, room service (limited hours), and free bottled water

Bed Type and Features - Turndown service

Restrooms & Showers - Private bathroom, a hair dryer, and a shower/tub combination

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Grab bar in bathtub, wheelchair accessible, raised toilet seat, and low-height counter and sink

Need to Know - No rollaway/extra beds available

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Turndown service
  • Complimentary bottled water
  • Bathroom (Private)
  • Room and bed type depend on availability check-in
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Toilet Seat Raised
  • TV
  • Low height counters and sink
  • TV - Cable Service
  • Non Smoking
  • TV - Premium channels
  • No rollaway/extra beds
  • Complimentary Wifi
  • Grab-bar near toilet
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Bed sheets available - no
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Hotel

Hotel Location & Nearby Attractions

With a stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, you'll be centrally located in Dallas, just a 4-minute walk from Dallas World Aquarium and 6 minutes by foot from Sixth Floor Museum. This hotel is 0.4 mi (0.7 km) from Kay Bailey Hutchison Convention Center and 0.7 mi (1.1 km) from Reunion Tower.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3.00 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 27444 square feet (2550 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at THRIVE Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Renovations

This property is closed from February 16 2021 to March 7 2021 (dates subject to change).

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 291 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Gap period enforced between guest stays - 48 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
No cribs (infant beds) available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Crowne Plaza Hotel Dallas Downtown

Good to Know: Crowne Plaza Hotel Dallas Downtown

·         Crowne Plaza Hotel Dallas Downtown sits on an excellent location.

·         The rooms at the Crowne Plaza Hotel Dallas Downtown Texas did not disappoint and deserved the 4+ star ratings.

·         Staff are quick to remedy needed situations to the satisfaction of guests staying at the Crowne Plaza Dallas.

·         Guests needing and wanting to workout can do so at the 24-hour fitness center in Crowne Plaza Dallas Downtown.

·         Business travelers can take advantage of the business centers available at Crowne Plaza Downtown Dallas.

·         An outdoor pool and a nightclub is located in the Crowne Plaza Hotel Dallas, giving guests plenty of entertainment during their stay.


Crowne Plaza Hotel Dallas Downtown Texas Useful Findings

Crowne Plaza Dallas TX is conveniently located in the heart of the city’s downtown area. The guests staying at the Crowne Plaza Dallas are just a short walk away from the Dallas Convention Center and a few miles away from Love Field Airport.

Aside from resting in comfortably appointed guest rooms at the Crowne Plaza Hotel Dallas, guests will also find amenities that can entertain including an outdoor pool and the THRIVE Restaurant & Nightclub. Crowne Plaza Hotel Dallas Texas is truly a haven for both business and leisure travelers.


Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Conference center & rooms
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
  • Long term parking - Extra Charge
  • Offsite parking - Reservations required
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Transportation Services
  • Shopping center shuttle - Free
  • Town car and limo service available
  • Area shuttle - Free

About Crowne Plaza Hotels By IHG Brand Hotels

Crowne Plaza is a multinational hotel chain that offers premium full-service. Part of Intercontinental Hotel Groups, which includes InterContinental Hotels & Resorts and Holiday Inn, the Crowne Plaza is geared towards mixing business and pleasure.

With over 400 hotels Worldwide - with its headquarter in Britain - the upscale hotel chain specializes in hosting small to medium size business meetings and conventions in its spacious and dynamic ballrooms. The Crowne Plaza in Manhattan, situated in the center of Times Square and awarded Excellency award in 2017, has numerous ballrooms to choose from. The biggest can accommodate around 500.

Crowne Plaza continues to emphasize the work-life blend. In 2017, its mother company IHG announced a 200 million dollar investment to reposition its brand across America. The new high-tech facilities aim to further blur the lines between work and relaxation. By staying in its hotel, one can be assured that their business-oriented facilities can keep you productive while their Sleep Advantage program promises a better night's sleep with aromatherapy kits, quiet zones, and guaranteed wake up calls.

The biggest Crowne Plaza Hotel which boasts 1,200 rooms is soon to open in Makkah, Saudi Arabia by December 2019. There are currently 23 Crowne Plaza Hotels within the Middle East alone.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Crowne Plaza Hotel Dallas Downtown, an IHG Hotel - Dallas, Texas Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Bank of America Plaza - 0.2 km / 0.1 mi
Renaissance Tower - 0.2 km / 0.1 mi
Dallas World Aquarium - 0.4 km / 0.2 mi
Dallas Holocaust Museum - 0.4 km / 0.2 mi
John F. Kennedy Memorial - 0.4 km / 0.3 mi
Sixth Floor Museum - 0.5 km / 0.3 mi
Pioneer Plaza - 0.5 km / 0.3 mi
Dealey Plaza - 0.6 km / 0.4 mi
Comerica Bank Tower - 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center - 0.7 km / 0.4 mi
Majestic Theater - 0.8 km / 0.5 mi
Dallas Museum of Art - 0.9 km / 0.5 mi
Perot Museum of Nature and Science - 0.9 km / 0.6 mi
Dallas City Hall - 1 km / 0.6 mi
Nasher Sculpture Center - 1.1 km / 0.7 mi

The nearest airports are:
Love Field Airport (DAL) - 11.5 km / 7.1 mi
Dallas-Fort Worth International Airport (DFW) - 31.6 km / 19.7 mi

The preferred airport for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is Love Field Airport (DAL).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Dallas, Texas Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has a hotel pool.

What is the check-in policy?

The checking times for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel are between 3:00 PM and 2:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Crowne Plaza Hotel Dallas Downtown, an IHG Hotel's check-out time is 12:00 PM.

What brand is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is a part of Crowne Plaza Hotels By IHG.

What is the street address for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

The address for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is 1015 Elm St, Dallas, Texas 75202

What is the price for tonight?

Based on recent averages, the price for tonight can start at 99.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 99 per night.

How many guest rooms are at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

The Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has a total of 291 guest rooms.

How many floors does the Crowne Plaza Hotel Dallas Downtown, an IHG Hotel have?

This Dallas hotel has 19 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly, Conveniently near shopping options. Other themes include Family.

Recommended landmarks, attractions or things to do around CROWNE PLAZA HOTEL DALLAS DOWNTOWN, AN IHG HOTEL?

CROWNE PLAZA HOTEL DALLAS DOWNTOWN, AN IHG HOTEL is within minutes from Bank of America Plaza - 0.2 km / 0.1 mi , Renaissance Tower - 0.2 km / 0.1 mi and Dallas World Aquarium - 0.4 km / 0.2 mi

Which the best airport near CROWNE PLAZA HOTEL DALLAS DOWNTOWN, AN IHG HOTEL?

The preferred airport for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is Love Field Airport (DAL). The airport is conveniently located when visiting this Dallas hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Reviews Summary

UserVictoria
5/10
 
Fair
Pros: The location was about it.
Cons: The hotel was older with chipped paint and dingy looking. Claimed to have breakfast but didn’t. The valet parking sign is misleading and even without an attendant they consider parking up front on your own as valet parking.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Cleanliness
Cons: No
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: The rooms are little nothing like on line the ceiling had holes in it the area is bad as well I will never stay there again
UserVerified Hotel Guest
3/10
 
Poor
Pros: It was downtown
Cons: The extra charge once you get there. There was hair all over the walls in the bathroom. The room looks nothing like the pictures online. The sheets were dirty. The parking garage only gave us one pass to get out. This was just a run down hotel.
UserRayano
10/10
 
Exceptional
Pros: Wonderful staff clean hotel room excellent service overall
Cons: No
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Rooms were clean
Cons: Exterior was dirty & run down. Parking garage was scary & smelled of urine as homeless people roamed through it. Lobby was extremely hot while waiting in line to check in. Smell of marijuana permeated the elevators. Guests were not wearing masks.
UserVerified Hotel Guest
7/10
 
Good
Pros: Proximity to our purpose of travel
Cons: The pool area was dirty with trash under the canopy. The jacuzzi appeared dirty.
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: foul oder and gnats in the hallways. room cleanliness was well below average. had to wait at the entrance to be let in every evening by security. he must have been sleep one time cause i waited for several minutes before he popped up from behind the desk
UserAlia
6/10
 
Pleasant
Pros: The area was great location
Cons: Gnats in the room and smoke smell
UserVerified Hotel Guest
7/10
 
Good
Pros: The staff was helpful, courteous and friendly. Could not have had a better response from the staff. Room was clean
Cons: Room smelled faintly smokey and was directly above the hot tub which had drunken revellers late Saturday night. Also, literally next to the elevator.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The room decor was very modern and also the security of accessing the elevator.
UserLamar
1/10
 
Very Poor
Cons: I was trapped in a elevator in the hotel for 25 minutes prior to Nee Year celebration and it ruined my evening with my girlfriend....
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The young gentleman from the front desk that assisted us with our parking questions was nice and very helpful. The belt attendants were also very friendly. The young woman who checked us out the following morning was very friendly, warm, and helpful.
Cons: The lady that checked us in was horribly rude. She didn’t greet, smile or make eye contact during. We came back later about a parking question. The young man was kind, but she scoffed &rolled eyes. WiFi didn’t work &there were dirty items un
UserCriseldis
2/10
 
Poor
Pros: The location is great! Almost like being in NYC, anything you could need is a short walk away.
Cons: YES!!! They ask for a CC for incidentals , which is fine , but they put a hold for more than I agreed to and more than they said they see doing ! When I brought it to the attention of an employee he was very rude and extremely unprofessional !!
UserVerified Hotel Guest
5/10
 
Fair
Pros: Location was actually the best thing.
Cons: The hotel has a public parking garage that has monthly parking so when I checked in there was a 45 min wait for the elevators and then the elevators broke down, leaving only 1 elevator for most of the weekend.
UserMichael
1/10
 
Very Poor
Pros: The shuttle service was supposed to be a big perk & plus but the girls were always too busy on their phones & walking away & not giving rides. Even when promised!
Cons: The shuttle service promised rides & then they were out & about for over an hour where nobody even knew where they were. I was promised a ride twice and the car never came! Also they said they have a working jacuzzi & they don’t!
UserJoshua
10/10
 
Exceptional
Pros: Location location!
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: Our room was not ready at check in. We were on a floor full of OU College kids. After the first night, we asked when the noise would cease and staff just said it was TXOU weekend. The following night they pulled the fire alarm. Staff couldn't control.
UserRhiannon
8/10
 
Very Good
Pros: Location was very convenient and the attached parking.
Cons: We didn''t have a fridge and the food was horribly priced and average.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location and private parking
Cons: Terrible staff,unorganized,said something but didn't deliver
 
Hotel Location & Nearby Attractions

With a stay at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, you'll be centrally located in Dallas, just a 4-minute walk from Dallas World Aquarium and 6 minutes by foot from Sixth Floor Museum. This hotel is 0.4 mi (0.7 km) from Kay Bailey Hutchison Convention Center and 0.7 mi (1.1 km) from Reunion Tower.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3.00 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dallas? This hotel has facilities measuring 27444 square feet (2550 square meters), including a conference center. Self parking (subject to charges) is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at THRIVE Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Renovations

This property is closed from February 16 2021 to March 7 2021 (dates subject to change).

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 291 guestrooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Pet Policy for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Crowne Plaza Hotel Dallas Downtown, an IHG Hotel are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 23
Maximum number of pets per room 2
Pet maximum weight in lb is 50

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Gap period enforced between guest stays - 48 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
No cribs (infant beds) available
Parking height restrictions apply
Commonly-touched surfaces are cleaned with disinfectant

Crowne Plaza Hotel Dallas Downtown


Good to Know: Crowne Plaza Hotel Dallas Downtown

·         Crowne Plaza Hotel Dallas Downtown sits on an excellent location.

·         The rooms at the Crowne Plaza Hotel Dallas Downtown Texas did not disappoint and deserved the 4+ star ratings.

·         Staff are quick to remedy needed situations to the satisfaction of guests staying at the Crowne Plaza Dallas.

·         Guests needing and wanting to workout can do so at the 24-hour fitness center in Crowne Plaza Dallas Downtown.

·         Business travelers can take advantage of the business centers available at Crowne Plaza Downtown Dallas.

·         An outdoor pool and a nightclub is located in the Crowne Plaza Hotel Dallas, giving guests plenty of entertainment during their stay.


Crowne Plaza Hotel Dallas Downtown Texas Useful Findings

Crowne Plaza Dallas TX is conveniently located in the heart of the city’s downtown area. The guests staying at the Crowne Plaza Dallas are just a short walk away from the Dallas Convention Center and a few miles away from Love Field Airport.

Aside from resting in comfortably appointed guest rooms at the Crowne Plaza Hotel Dallas, guests will also find amenities that can entertain including an outdoor pool and the THRIVE Restaurant & Nightclub. Crowne Plaza Hotel Dallas Texas is truly a haven for both business and leisure travelers.


Crowne Plaza Hotel Dallas Downtown, an IHG Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Conference space size : meters -
  • Meeting Room Facilities
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Conference center & rooms
  • Ballroom on site
  • Banquet hall on site
  • Wedding & banquet services
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
General Amenities
  • Assistive listening devices available
  • Braille or raised signage
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Bellhop & Porter service
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
  • Concierge service
  • Free news papers in lobby
Outdoor
  • Terrace on property
  • TV in common areas
Parking Services
  • Self parking - Extra Charge
  • Valet parking - Extra Charge
  • Long term parking - Extra Charge
  • Offsite parking - Reservations required
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
Shopping
  • Gift shops or news stand
Transportation Services
  • Shopping center shuttle - Free
  • Town car and limo service available
  • Area shuttle - Free

About Crowne Plaza Hotels By IHG Brand Hotels

Crowne Plaza is a multinational hotel chain that offers premium full-service. Part of Intercontinental Hotel Groups, which includes InterContinental Hotels & Resorts and Holiday Inn, the Crowne Plaza is geared towards mixing business and pleasure.

With over 400 hotels Worldwide - with its headquarter in Britain - the upscale hotel chain specializes in hosting small to medium size business meetings and conventions in its spacious and dynamic ballrooms. The Crowne Plaza in Manhattan, situated in the center of Times Square and awarded Excellency award in 2017, has numerous ballrooms to choose from. The biggest can accommodate around 500.

Crowne Plaza continues to emphasize the work-life blend. In 2017, its mother company IHG announced a 200 million dollar investment to reposition its brand across America. The new high-tech facilities aim to further blur the lines between work and relaxation. By staying in its hotel, one can be assured that their business-oriented facilities can keep you productive while their Sleep Advantage program promises a better night's sleep with aromatherapy kits, quiet zones, and guaranteed wake up calls.

The biggest Crowne Plaza Hotel which boasts 1,200 rooms is soon to open in Makkah, Saudi Arabia by December 2019. There are currently 23 Crowne Plaza Hotels within the Middle East alone.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bank of America Plaza - 0.2 km / 0.1 mi
Renaissance Tower - 0.2 km / 0.1 mi
Dallas World Aquarium - 0.4 km / 0.2 mi
Dallas Holocaust Museum - 0.4 km / 0.2 mi
John F. Kennedy Memorial - 0.4 km / 0.3 mi
Sixth Floor Museum - 0.5 km / 0.3 mi
Pioneer Plaza - 0.5 km / 0.3 mi
Dealey Plaza - 0.6 km / 0.4 mi
Comerica Bank Tower - 0.7 km / 0.4 mi
Kay Bailey Hutchison Convention Center - 0.7 km / 0.4 mi
Majestic Theater - 0.8 km / 0.5 mi
Dallas Museum of Art - 0.9 km / 0.5 mi
Perot Museum of Nature and Science - 0.9 km / 0.6 mi
Dallas City Hall - 1 km / 0.6 mi
Nasher Sculpture Center - 1.1 km / 0.7 mi

The nearest airports are:
Love Field Airport (DAL) - 11.5 km / 7.1 mi
Dallas-Fort Worth International Airport (DFW) - 31.6 km / 19.7 mi

The preferred airport for Crowne Plaza Hotel Dallas Downtown, an IHG Hotel is Love Field Airport (DAL).

User
Victoria
 
5/10
Fair
Pros: The location was about it.
Cons: The hotel was older with chipped paint and dingy looking. Claimed to have breakfast but didn’t. The valet parking sign is misleading and even without an attendant they consider parking up front on your own as valet parking.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Cleanliness
Cons: No
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: The rooms are little nothing like on line the ceiling had holes in it the area is bad as well I will never stay there again
User
Verified Hotel Guest
 
3/10
Poor
Pros: It was downtown
Cons: The extra charge once you get there. There was hair all over the walls in the bathroom. The room looks nothing like the pictures online. The sheets were dirty. The parking garage only gave us one pass to get out. This was just a run down hotel.
User
Rayano
 
10/10
Exceptional
Pros: Wonderful staff clean hotel room excellent service overall
Cons: No
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Rooms were clean
Cons: Exterior was dirty & run down. Parking garage was scary & smelled of urine as homeless people roamed through it. Lobby was extremely hot while waiting in line to check in. Smell of marijuana permeated the elevators. Guests were not wearing masks.
User
Verified Hotel Guest
 
7/10
Good
Pros: Proximity to our purpose of travel
Cons: The pool area was dirty with trash under the canopy. The jacuzzi appeared dirty.
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: foul oder and gnats in the hallways. room cleanliness was well below average. had to wait at the entrance to be let in every evening by security. he must have been sleep one time cause i waited for several minutes before he popped up from behind the desk
User
Alia
 
6/10
Pleasant
Pros: The area was great location
Cons: Gnats in the room and smoke smell
User
Verified Hotel Guest
 
7/10
Good
Pros: The staff was helpful, courteous and friendly. Could not have had a better response from the staff. Room was clean
Cons: Room smelled faintly smokey and was directly above the hot tub which had drunken revellers late Saturday night. Also, literally next to the elevator.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The room decor was very modern and also the security of accessing the elevator.
User
Lamar
 
1/10
Very Poor
Cons: I was trapped in a elevator in the hotel for 25 minutes prior to Nee Year celebration and it ruined my evening with my girlfriend....
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The young gentleman from the front desk that assisted us with our parking questions was nice and very helpful. The belt attendants were also very friendly. The young woman who checked us out the following morning was very friendly, warm, and helpful.
Cons: The lady that checked us in was horribly rude. She didn’t greet, smile or make eye contact during. We came back later about a parking question. The young man was kind, but she scoffed &rolled eyes. WiFi didn’t work &there were dirty items un
User
Criseldis
 
2/10
Poor
Pros: The location is great! Almost like being in NYC, anything you could need is a short walk away.
Cons: YES!!! They ask for a CC for incidentals , which is fine , but they put a hold for more than I agreed to and more than they said they see doing ! When I brought it to the attention of an employee he was very rude and extremely unprofessional !!
User
Verified Hotel Guest
 
5/10
Fair
Pros: Location was actually the best thing.
Cons: The hotel has a public parking garage that has monthly parking so when I checked in there was a 45 min wait for the elevators and then the elevators broke down, leaving only 1 elevator for most of the weekend.
User
Michael
 
1/10
Very Poor
Pros: The shuttle service was supposed to be a big perk & plus but the girls were always too busy on their phones & walking away & not giving rides. Even when promised!
Cons: The shuttle service promised rides & then they were out & about for over an hour where nobody even knew where they were. I was promised a ride twice and the car never came! Also they said they have a working jacuzzi & they don’t!
User
Joshua
 
10/10
Exceptional
Pros: Location location!
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: Our room was not ready at check in. We were on a floor full of OU College kids. After the first night, we asked when the noise would cease and staff just said it was TXOU weekend. The following night they pulled the fire alarm. Staff couldn't control.
User
Rhiannon
 
8/10
Very Good
Pros: Location was very convenient and the attached parking.
Cons: We didn''t have a fridge and the food was horribly priced and average.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location and private parking
Cons: Terrible staff,unorganized,said something but didn't deliver