Crowne Plaza Cleveland South - Independence

  • 5300 Rockside Road , Independence, Ohio 44131
  • 5300 Rockside Road , Independence, Ohio - 44131
  • 855-516-1090
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Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)
Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)
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1 King Bed

375-sq-foot (35-sq-meter) room with city views


Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a bathtub

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
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1 King Bed

325-sq-foot (30-sq-meter) room with city views


Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Room, 1 King Bed, Non Smoking (LEISURE)
Room, 1 King Bed, Non Smoking (LEISURE)
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1 King Bed

325-sq-foot (30-sq-meter) room with city views


Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
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1 King Bed

325-sq-foot (30-sq-meter) room with city views


Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Executive Room, 1 King Bed, Non Smoking, Business Lounge Access
Executive Room, 1 King Bed, Non Smoking, Business Lounge Access
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1 King Bed

Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Room, 1 King Bed with Sofa bed, Non Smoking
Room, 1 King Bed with Sofa bed, Non Smoking
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1 King Bed and 1 Double Sofa Bed

Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Standard Room
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1 King Bed or 1 Queen Bed

Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Smoking and Non-Smoking
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
Room, 2 Queen Beds, Non Smoking
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2 Queen Beds

325-sq-foot (30-sq-meter) room with city views


Internet - Free WiFi

Entertainment - Premium channels

Food & Drink - Coffee/tea maker and room service

Sleep - Pillowtop bed

Bathroom - Private bathroom, a hair dryer, and a shower/tub combination

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

 

Amenities and Features

  • Non-Smoking
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Shower/tub combination
  • Desk
  • Pillowtop mattress
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (limited hours)
  • Free cribs/infant beds
  • Cable TV service
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Crowne Plaza Cleveland South - Independence Hotel

Hotel Location & Nearby Attractions

Located in Independence, Crowne Plaza Cleveland South - Independence is in the business district, within a 15-minute drive of Rocket Mortgage FieldHouse and Rock and Roll Hall of Fame. This hotel is 10 mi (16.1 km) from FirstEnergy Stadium and 14 mi (22.6 km) from Cuyahoga Valley National Park.


Popular Hotel Amenities and Features

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.


Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Independence? This hotel features 10211 square feet (949 square meters) of event facilities. A roundtrip airport shuttle is complimentary (available 24 hours).


Restaurants, Bars, Lounge & Dining options

Enjoy American cuisine at Aura Bistro, a restaurant which features a bar, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily for a fee.


Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 178 guestrooms. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.


Crowne Plaza Cleveland South - Independence Hotel Amenities


  • Bar/lounge
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Hotel Restaurant
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Smoke-free property
  • Computer station
  • Conference Facilities
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 10211
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Free newspapers in lobby

About Crowne Plaza Hotels By IHG Brand Hotels

Crowne Plaza is a multinational hotel chain that offers premium full-service. Part of Intercontinental Hotel Groups, which includes InterContinental Hotels & Resorts and Holiday Inn, the Crowne Plaza is geared towards mixing business and pleasure.

With over 400 hotels Worldwide - with its headquarter in Britain - the upscale hotel chain specializes in hosting small to medium size business meetings and conventions in its spacious and dynamic ballrooms. The Crowne Plaza in Manhattan, situated in the center of Times Square and awarded Excellency award in 2017, has numerous ballrooms to choose from. The biggest can accommodate around 500.

Crowne Plaza continues to emphasize the work-life blend. In 2017, its mother company IHG announced a 200 million dollar investment to reposition its brand across America. The new high-tech facilities aim to further blur the lines between work and relaxation. By staying in its hotel, one can be assured that their business-oriented facilities can keep you productive while their Sleep Advantage program promises a better night's sleep with aromatherapy kits, quiet zones, and guaranteed wake up calls.

The biggest Crowne Plaza Hotel which boasts 1,200 rooms is soon to open in Makkah, Saudi Arabia by December 2019. There are currently 23 Crowne Plaza Hotels within the Middle East alone.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Crowne Plaza Cleveland South - Independence - Independence, Ohio Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Bedford Reservation - 9 km / 5.6 mi
Christmas Story House - 11.9 km / 7.4 mi
St. Paul Greek Orthodox Church - 12.1 km / 7.5 mi
Brecksville Reservation - 12.2 km / 7.6 mi
Cleveland Metroparks Zoo - 12.2 km / 7.6 mi
St Theodosius Russian Orthodox Cathedral - 12.6 km / 7.8 mi
Thistledown Racetrack - 13.3 km / 8.3 mi
Sleepy Hollow Golf Course - 13.5 km / 8.4 mi
Progressive Field - 13.7 km / 8.5 mi
Tinkers Creek Viaduct Park - 13.7 km / 8.5 mi
Wolstein Center - 13.8 km / 8.6 mi
Allen Theatre - 14 km / 8.7 mi
PlayhouseSquare Centre - 14.1 km / 8.8 mi
Rocket Mortgage FieldHouse - 14.2 km / 8.8 mi
Memphis Kiddie Park - 14.3 km / 8.9 mi

The nearest airports are:
Cleveland, OH (CLE-Hopkins Intl.) - 19.8 km / 12.3 mi
Cleveland, OH (BKL-Burke Lakefront) - 17.1 km / 10.6 mi
Cleveland, OH (CGF-Cuyahoga County) - 31.8 km / 19.8 mi
Akron, OH (AKC-Akron Fulton Intl.) - 53.7 km / 33.4 mi

The preferred airport for Crowne Plaza Cleveland South - Independence is Cleveland, OH (CLE-Hopkins Intl.).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Independence, Ohio Hotels

 
 

Helpful Info & FAQs

Is free wireless internet access available at this hotel?

Yes, Crowne Plaza Cleveland South - Independence in Independence offers free WiFi access to guests.

Is free parking available at the Crowne Plaza Cleveland South - Independence?

Yes, parking is available free of cost at the Crowne Plaza Cleveland South - Independence. This is one of the hotels in Independence with Free Parking.

Does this property have a swimming pool?

Yes, Crowne Plaza Cleveland South - Independence has a hotel pool.

What is the check-in policy?

The checking times for Crowne Plaza Cleveland South - Independence are between 4:00 PM and . The minimum age to check-in is 21.

What is the check-out time?

This Crowne Plaza Cleveland South - Independence's check-out time is 12:00 PM.

What brand is Crowne Plaza Cleveland South - Independence?

Crowne Plaza Cleveland South - Independence is a part of Crowne Plaza Hotels By IHG.

What is the street address for Crowne Plaza Cleveland South - Independence?

The address for Crowne Plaza Cleveland South - Independence is 5300 Rockside Road, Independence, Ohio 44131

What is the price for tonight?

Based on recent averages, the price for tonight can start at 99.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 99 per night.

Recommended landmarks, attractions or things to do around CROWNE PLAZA CLEVELAND SOUTH - INDEPENDENCE?

CROWNE PLAZA CLEVELAND SOUTH - INDEPENDENCE is within minutes from Bedford Reservation - 9 km / 5.6 mi , Christmas Story House - 11.9 km / 7.4 mi and St. Paul Greek Orthodox Church - 12.1 km / 7.5 mi

Which the best airport near CROWNE PLAZA CLEVELAND SOUTH - INDEPENDENCE?

The preferred airport for Crowne Plaza Cleveland South - Independence is Cleveland, OH (CLE-Hopkins Intl.). The airport is conveniently located when visiting this Independence hotel.

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Crowne Plaza Cleveland South - Independence Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Crowne Plaza Cleveland South - Independence Reviews Summary

UserBruce
4/10
 
Disappointing
Cons: ON THE CONSTRUCTION AND STILL STRONG PAINT. HOW THEY GIVE ME ROOM WHICH STILL NOT CLEAN AND SMELL WITH STRONG PAINT. MY FACE WAS ITCHING AND NEXT MORNING I COULD SMELL PAINT WITH MY THROUGH.
UserVerified Hotel Guest
3/10
 
Poor
Pros: Location
Cons: Very out dated and nasty. Pool was cold and dirty. Place was nasty. Will never stay there again
UserMartha
9/10
 
Wonderful
Pros: the staff was very friendly. i spent most of my day at cleveland clinic, but when i got back to my hotel the staff treated me like family.
Cons: the door stuck little
UserVerified Hotel Guest
2/10
 
Poor
Pros: Breakfast cafe staff were exceptionally friendly and knowledgeable about the area. Food was delicious and hot. Bed was comfortable, and linens were clean.
Cons: Room draperies broken; hair on bathroom floor & in tub; hallway smelled of marijuana; staff did not wear name tags; staff argued & on cell phones; security made inappropriate comments about my attire; unable to locate gen mgr; felt like Super 8 & unsafe
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The newer rooms.
Cons: Was woken up by housekeeping at least 3 times when check out is at 12.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: Power went out at home at 11am so I decided at 2:30 pm To get a hotel seeing that I work nights . I get to sleep Around 3 and wake up at 5pm to someone banging on my door and opening the door yelling out maintenance . He went to room 320 instead of 220
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: I liked the restaurant in the hotel. Great food and drinks
Cons: The pool was cold, the hot tub water was filthy and smelled bad, the hot tub was in poor condition, broken and missing tile all around. My daughter cut her leg badly getting in the hot tub.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: There was a comfortable chair to sit in
Cons: Torn carpets, peeling wallpaper, soap residue left in tub, hallways reaked of cigarette smoke. Couldn't watch TV because the signal kept cutting out. No microwave or fridge. I have stayed in nicer 2 star hotels.
UserVerified Hotel Guest
1/10
 
Very Poor
Cons: Rooms wreaked of smoke. Fire alarm went off the entire morning. Pool was freezing. THe rooms were also FILTHY. Our bathtub floor was stained yellow.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: This hotel is going through major Renovation and construction I checked in the room after five minutes went Nash for a different room they did not have one I did not stay at this hotel.
Cons: I like hotels that are actually a room I can sleep in without having to hear construction
UserTinh
3/10
 
Poor
Cons: Not a 31/2 star hotel
UserMieshia
10/10
 
Exceptional
Pros: The workers and how clean the room was
Cons: None that I can think of
UserCarlesa
1/10
 
Very Poor
Pros: Breakfast
Cons: The room was not clean. I found a pill of some sort, bottle caps from beers and men underwear
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Location
Cons: the Staff was unable to control many of the guests.
UserCree
6/10
 
Pleasant
Pros: The room was nice and the hotel clean and updated.
Cons: The evening receptionist was VERY unprofessional. She told childhood stories of hers and continued to assert that I (27years old) and the gentleman I was checking in (80 years) were together. Making suggestive comments etc. despite being told otherw
UserAbigail
7/10
 
Good
Cons: Loud
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Everything
Cons: No
UserMr
10/10
 
Exceptional
Pros: Very good customer service, hotel employee was very professional and helpful, clean rooms and very close to the highway.
Cons: No
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: The girl at check-in was very friendly. The hot tub pool and gym areas were very nice
Cons: too secluded-safety was definitely an issue-seemed like we were put on the level of the hotel where nothing was available-ice machine broke on our floor, no microwave or fridge in our room-guests were playing loud music and partying in and out all night
UserVerified Hotel Guest
2/10
 
Poor
Pros: I don''t understand how this could possibly be rated 3.5 stars. It was the most run down hotel I have ever stayed in. I will not be returning.
Cons: Everything except for the location.
 

Amenities

  • Bar/lounge
  • Elevator
  • Free airport transportation
  • Indoor pool
  • 24-hour front desk
  • Hotel Restaurant
  • Meeting Room Facilities
  • Local Tours & Ticket Assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free Wireless Internet
  • Smoke-free property
  • Computer station
  • Conference Facilities
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • 24-hour business center
  • Hotel Concierge Services
  • Conference space size (feet) - 10211
  • Gift shops or newsstand
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Accessible bathroom
  • 24-hour Fitness Center
  • Roll-in shower
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Free newspapers in lobby

About Crowne Plaza Hotels By IHG Brand Hotels

Crowne Plaza is a multinational hotel chain that offers premium full-service. Part of Intercontinental Hotel Groups, which includes InterContinental Hotels & Resorts and Holiday Inn, the Crowne Plaza is geared towards mixing business and pleasure.

With over 400 hotels Worldwide - with its headquarter in Britain - the upscale hotel chain specializes in hosting small to medium size business meetings and conventions in its spacious and dynamic ballrooms. The Crowne Plaza in Manhattan, situated in the center of Times Square and awarded Excellency award in 2017, has numerous ballrooms to choose from. The biggest can accommodate around 500.

Crowne Plaza continues to emphasize the work-life blend. In 2017, its mother company IHG announced a 200 million dollar investment to reposition its brand across America. The new high-tech facilities aim to further blur the lines between work and relaxation. By staying in its hotel, one can be assured that their business-oriented facilities can keep you productive while their Sleep Advantage program promises a better night's sleep with aromatherapy kits, quiet zones, and guaranteed wake up calls.

The biggest Crowne Plaza Hotel which boasts 1,200 rooms is soon to open in Makkah, Saudi Arabia by December 2019. There are currently 23 Crowne Plaza Hotels within the Middle East alone.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bedford Reservation - 9 km / 5.6 mi
Christmas Story House - 11.9 km / 7.4 mi
St. Paul Greek Orthodox Church - 12.1 km / 7.5 mi
Brecksville Reservation - 12.2 km / 7.6 mi
Cleveland Metroparks Zoo - 12.2 km / 7.6 mi
St Theodosius Russian Orthodox Cathedral - 12.6 km / 7.8 mi
Thistledown Racetrack - 13.3 km / 8.3 mi
Sleepy Hollow Golf Course - 13.5 km / 8.4 mi
Progressive Field - 13.7 km / 8.5 mi
Tinkers Creek Viaduct Park - 13.7 km / 8.5 mi
Wolstein Center - 13.8 km / 8.6 mi
Allen Theatre - 14 km / 8.7 mi
PlayhouseSquare Centre - 14.1 km / 8.8 mi
Rocket Mortgage FieldHouse - 14.2 km / 8.8 mi
Memphis Kiddie Park - 14.3 km / 8.9 mi

The nearest airports are:
Cleveland, OH (CLE-Hopkins Intl.) - 19.8 km / 12.3 mi
Cleveland, OH (BKL-Burke Lakefront) - 17.1 km / 10.6 mi
Cleveland, OH (CGF-Cuyahoga County) - 31.8 km / 19.8 mi
Akron, OH (AKC-Akron Fulton Intl.) - 53.7 km / 33.4 mi

The preferred airport for Crowne Plaza Cleveland South - Independence is Cleveland, OH (CLE-Hopkins Intl.).

User
Bruce
 
4/10
Disappointing
Cons: ON THE CONSTRUCTION AND STILL STRONG PAINT. HOW THEY GIVE ME ROOM WHICH STILL NOT CLEAN AND SMELL WITH STRONG PAINT. MY FACE WAS ITCHING AND NEXT MORNING I COULD SMELL PAINT WITH MY THROUGH.
User
Verified Hotel Guest
 
3/10
Poor
Pros: Location
Cons: Very out dated and nasty. Pool was cold and dirty. Place was nasty. Will never stay there again
User
Martha
 
9/10
Wonderful
Pros: the staff was very friendly. i spent most of my day at cleveland clinic, but when i got back to my hotel the staff treated me like family.
Cons: the door stuck little
User
Verified Hotel Guest
 
2/10
Poor
Pros: Breakfast cafe staff were exceptionally friendly and knowledgeable about the area. Food was delicious and hot. Bed was comfortable, and linens were clean.
Cons: Room draperies broken; hair on bathroom floor & in tub; hallway smelled of marijuana; staff did not wear name tags; staff argued & on cell phones; security made inappropriate comments about my attire; unable to locate gen mgr; felt like Super 8 & unsafe
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The newer rooms.
Cons: Was woken up by housekeeping at least 3 times when check out is at 12.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: Power went out at home at 11am so I decided at 2:30 pm To get a hotel seeing that I work nights . I get to sleep Around 3 and wake up at 5pm to someone banging on my door and opening the door yelling out maintenance . He went to room 320 instead of 220
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: I liked the restaurant in the hotel. Great food and drinks
Cons: The pool was cold, the hot tub water was filthy and smelled bad, the hot tub was in poor condition, broken and missing tile all around. My daughter cut her leg badly getting in the hot tub.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: There was a comfortable chair to sit in
Cons: Torn carpets, peeling wallpaper, soap residue left in tub, hallways reaked of cigarette smoke. Couldn't watch TV because the signal kept cutting out. No microwave or fridge. I have stayed in nicer 2 star hotels.
User
Verified Hotel Guest
 
1/10
Very Poor
Cons: Rooms wreaked of smoke. Fire alarm went off the entire morning. Pool was freezing. THe rooms were also FILTHY. Our bathtub floor was stained yellow.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: This hotel is going through major Renovation and construction I checked in the room after five minutes went Nash for a different room they did not have one I did not stay at this hotel.
Cons: I like hotels that are actually a room I can sleep in without having to hear construction
User
Tinh
 
3/10
Poor
Cons: Not a 31/2 star hotel
User
Mieshia
 
10/10
Exceptional
Pros: The workers and how clean the room was
Cons: None that I can think of
User
Carlesa
 
1/10
Very Poor
Pros: Breakfast
Cons: The room was not clean. I found a pill of some sort, bottle caps from beers and men underwear
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Location
Cons: the Staff was unable to control many of the guests.
User
Cree
 
6/10
Pleasant
Pros: The room was nice and the hotel clean and updated.
Cons: The evening receptionist was VERY unprofessional. She told childhood stories of hers and continued to assert that I (27years old) and the gentleman I was checking in (80 years) were together. Making suggestive comments etc. despite being told otherw
User
Abigail
 
7/10
Good
Cons: Loud
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Everything
Cons: No
User
Mr
 
10/10
Exceptional
Pros: Very good customer service, hotel employee was very professional and helpful, clean rooms and very close to the highway.
Cons: No
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: The girl at check-in was very friendly. The hot tub pool and gym areas were very nice
Cons: too secluded-safety was definitely an issue-seemed like we were put on the level of the hotel where nothing was available-ice machine broke on our floor, no microwave or fridge in our room-guests were playing loud music and partying in and out all night
User
Verified Hotel Guest
 
2/10
Poor
Pros: I don''t understand how this could possibly be rated 3.5 stars. It was the most run down hotel I have ever stayed in. I will not be returning.
Cons: Everything except for the location.