Awesome

Pros: Guest services we're great, overall stay was awesome.

Cons: Elevator could have been more cleanly. Rooms should be sound proof from hallway noise.

Exceptional

This place is for the...

Pros: The guy that was working the front desk when we arrived was very friendly and eager to accommodate us.

Cons: We were on the third floor and they had metal gutters right out our window that apparently some birds had made a home out of. Around 5:00 a.m. every morning you could hear them rooting around inside the gutters which made it impossible for me to fall back asleep. The key cards kept getting deactivated even after we followed their rules and kept them away from any other credit cards, any other cards or any cell phones. We even left them on the desk after receiving them and the following morning they did not work. Second night we were there our smoke alarm/ carbon monoxide detector started telling us to evacuate the building while we were sleeping. When I entered the hallway, I did not hear any other smoke alarms going off, so I called down to the front desk to which they notified me that there was not a alarm going off that I should press the test button on the smoke alarm. However, the test button was covered and could not be pressed. There was a switch on the back that I was able to use to deactivate the device but once you placed it back in the holder it reactivated and started going off again. I was told that somebody would come the following day to change it. Nobody showed up. There were also small black curly hairs stuck to the wall in the bathroom. I'm bald and my daughters have long brown hair. For a room that had two queen beds, there should be more than one chair to sit in as well.

Bad

Exceptional

Pros: Great workers

Cons: I love everything

Pros: Cleanliness and amenities

Cons: No

Well worth my money and...

Pros: Man at the front desk was amazing! Couldn’t have asked for anyone better. Would definitely come again!

Cons: It was all great

Thank you.

Pros: Over all Stay.The Pool Was Good,But The Breakfast Could have a choice of Bacon or sausage added.

Pros: Hotel employee at the front desk was incredibly helpful and made our stay fantastic.

Good

Good

Exceptional

Pros: Staff

Cons: rooms were dated. Curtain riped.

With several pluses and a...

Pros: Late 50’s woman staying alone: Stayed for a week. Staff were nice, noted I had my big dog with me so suggested an end room, first floor, next to the side exit for walking etc. it was very convenient. Location super convenient to grocery store, restaurants, gas and other stores. The flooring was vinyl plank and I prefer that over carpet since it can be cleaned well. Everything was clean. Spent an hour one night in the lobby with my dog. Sat next to the fire and perused bookshelf of loaners. Presumably left by previous guests. Sadly I had read most but the atmosphere was pleasant and we enjoyed the fire. Never tried the breakfast or pool so can’t comment beyond the pool area looked nice and clean. Used the exercise room treadmill one night. Nice and was clean. Can’t comment on landscaping since it was covered in a foot of snow.

Cons: ROOM: Mini refrigerator in room had a freezer space so frosted over the door wouldn’t shut completely so the fridge wasn’t as cold as I needed it to keep my yogurt, etc. BED: had the thinnest covers I have ever seen. Literally had thicker comforters in the tropics. Also, the bed frame or box springs were so cheap, they squeaked every time I sat or slept. It was like an old stereotype you see in cheesy movies. Had to laugh but also annoying. BATHROOM: Clean with large stand up shower. Needed something more than the tiny space for soap to put shampoo, conditioner and a place to hang washcloth during shower. Towels were thin and so rough I decided I didn’t need to use my loofah. However they were clean. OTHER: The vending machines need to move into the 21st century. They only take coins or cash. Even though I am grandma age, I don’t know anyone who still walks around with cash regularly. Was told I could get out in 15 degree temps (with a negative “feels like”) at 10 PM to drive to an ATM a few blocks away. Note: this is not the staff’s fault but management needs to update FINALLY: would have given higher points but a couple of nights before leaving, after midnight, several guests were yelling and running around in the hallway. I kept waiting on someone to tell them to stop. Then one girl was literally screaming and whimpering. I stuck my head outside my door and saw one girl (late teen?) sitting on floor, backed up to vending machines with another girl standing with phone ( talking/recording). I asked if someone needed help and was told by both “No”. Closed door but hysteria continued. After another few minutes I called front desk and asked them to do something about the noise. Was told “just about to handle that”.

Good

Pros: Pool Location microwave view double mirror

Cons: No cleaning on weekends Rushed out of breakfast @1020 when over 1030

Super clean facilities and friendly...

Pros: It was super clean and close to everything! The breakfast was top notch ! Mark at the front desk was so nice! Made sure we were comfortable!

Cons: Nothing it was perfect

Pros: I love the area, the convenience, the price, the delicious breakfast, the quality of the rooms and furnishings. The eggs and sausages were absolutely delicious and we totally enjoyed them. Thank you!

Cons: Orange juice this time was thick and tasted like it was made of old/spoiled oranges. Cranberry juice was too sweet and tasted watered down. Usually excellent on both. This time, not so much

Had a great time

Pros: Location, cleanliness, friendly staff, breakfast

Cons: Nothing

Good

Pros: Loved the staff and the clean facilities.

Cons: Everything was good.

I left feeling dissapointed. If...

Pros: I liked that they had a pool, and fruit infused water up front for guests. The big showers were nice.

Cons: The rooms could have been cleaner, there was dust everywhere and I did find hair pubes in the restroom upon entering. You can tell they didn’t clean like the lamp switch and things like that. It looked like everything needed a good wipe down and maybe the bedding could have been cleaner as well as the rooms had an odd smell. Im assuming from the bedding. The toilet was also clogging and leaked in the middle of the night. The towels were all stained most part so I had to request new ones.

Superb

Pros: Breakfast was good! The cookies, fruits and coffee in the lobby were an added bonus!

Cons: Saw some animal fur in the room