Comfort Inn Matthews - Charlotte

  • 1718 Windsor Crossing Dr. , Matthews, North Carolina 28105
  • 1718 Windsor Crossing Dr. , Matthews, North Carolina - 28105
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Winter Deals
 
 

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Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
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1 King Bed

355 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV, grab bar near toilet, and wheelchair accessible

Non-Smoking, renovated in September 2014

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Complimentary long-distance calls
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Partially-open bathroom
  • Complimentary dial-up Internet access
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Wheelchair accessible
  • Down comforter
Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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2 Queen Beds

355 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV, grab bar near toilet, and wheelchair accessible

Non-Smoking, renovated in September 2014

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Complimentary long-distance calls
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Partially-open bathroom
  • Complimentary dial-up Internet access
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Wheelchair accessible
  • Down comforter
Room, 1 King Bed, Accessible, Non Smoking
Room, 1 King Bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

Internet - Free WiFi

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Pillowtop bed, a down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Free long-distance calls, iron/ironing board, and laptop workspace; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Closed-captioned TV, grab bar near toilet, and wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Pillow-top mattress
  • Room Linens provided
  • TV - Closed captioned
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Complimentary long-distance calls
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • HDTV
  • Complimentary Wifi
  • Grab-bar near toilet
  • Blackout drapes-curtains
  • Partially-open bathroom
  • Complimentary dial-up Internet access
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Wheelchair accessible
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Comfort Inn Matthews - Charlotte Hotel

Hotel Location & Nearby Attractions

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 9.3 mi (15 km) from SouthPark Mall and 10.2 mi (16.4 km) from EpiCentre.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has facilities measuring 1800 square feet (167 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily.

Renovations

The following facilities or services will be unavailable from June 1 2021 to May 12 2022 (dates subject to change):

  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pet Policy for Comfort Inn Matthews - Charlotte
If you are thinking of bringing your pet and want to know if pets are allowed at Comfort Inn Matthews - Charlotte, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Comfort Inn Matthews - Charlotte are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Masks are compulsory at the property

Comfort Inn Matthews - Charlotte Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
Lobby Level Services
  • Safe deposit box at front desk
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas

About Comfort Inn By Choice Brand Hotels

Comfort Inn is the hotel brand under the Choice Hotels group that was founded in 1981. The company was launched to be able to fill in the gap in proving more lodging facilities to a growing demand in the mid-range hotel brands in the United States. At present, there are over 2,600 operating hotels under the Comfort Inn and Comfort Suites brand of Choice Hotels nationwide.

For almost three decades, Comfort Inn has been America’s top provider for pleasant accommodations and lodgings for business travelers, families and tourists. Last 2011, the company unveiled a new set of design for their hotels aimed to provide their guests with the best modern experience they can ever get. Comfort Inn felt the need to provide a space that is designed to make their guests at home and to make every hotel room personalized for their needs. Expansions for the Comfort properties began and were implemented rapidly since 2012 which includes removing franchises from over 600 properties that failed to keep up with the Choice Hotel group standards.

A rebranded Comfort Inn hotel was welcomed in 2018 and was merged with Comfort Suites creating one group under the Comfort Inn & Suites hotel brand.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Comfort Inn Matthews - Charlotte - Matthews, North Carolina Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 3.1 km / 1.9 mi
McAlpine Creek Greenway - 3.9 km / 2.4 mi
Carolina Courts Indian Trail - 8.3 km / 5.1 mi
Colonel Francis Beatty Park - 9.4 km / 5.8 mi
North Carolina Korean War Veterans Memorial - 11.3 km / 7 mi
Bojangles' Coliseum - 12 km / 7.5 mi
Ovens Auditorium - 12.3 km / 7.7 mi
The Park Expo & Conference Center - 12.8 km / 8 mi
Promenade on Providence - 13.8 km / 8.6 mi
The Light Factory - 14 km / 8.7 mi
Phillips Place - 14.1 km / 8.7 mi
Mint Museum Randolph - 14.3 km / 8.9 mi
Charlotte Museum of History - 14.4 km / 9 mi
Waverly - 14.5 km / 9 mi
Atrium Health Mercy - 14.6 km / 9.1 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 27.9 km / 17.3 mi
Concord, NC (USA-Concord Regional) - 34.3 km / 21.3 mi

The preferred airport for Comfort Inn Matthews - Charlotte is Charlotte-Douglas International Airport (CLT).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Matthews, North Carolina Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Comfort Inn Matthews - Charlotte?

Yes, parking is available free of cost at the Comfort Inn Matthews - Charlotte. This is one of the hotels in Matthews with Free Parking.

Does this property have a swimming pool?

Yes, Comfort Inn Matthews - Charlotte has a hotel pool.

What is the check-in policy?

The checking times for Comfort Inn Matthews - Charlotte are between 3:00 PM and 4:00 AM. The minimum age to check-in is 21.

What is the check-out time?

This Comfort Inn Matthews - Charlotte's check-out time is 11:00 AM.

What brand is Comfort Inn Matthews - Charlotte?

Comfort Inn Matthews - Charlotte is a part of Comfort Inn By Choice.

What is the street address for Comfort Inn Matthews - Charlotte?

The address for Comfort Inn Matthews - Charlotte is 1718 Windsor Crossing Dr., Matthews, North Carolina 28105

What is the price for tonight?

Based on recent averages, the price for tonight can start at 84.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 84 per night.

How many guest rooms are at Comfort Inn Matthews - Charlotte?

The Comfort Inn Matthews - Charlotte has a total of 93 guest rooms.

How many floors does the Comfort Inn Matthews - Charlotte have?

This Matthews hotel has 3 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Family.

Recommended landmarks, attractions or things to do around COMFORT INN MATTHEWS - CHARLOTTE?

COMFORT INN MATTHEWS - CHARLOTTE is within minutes from Matthews Community Center - 3.1 km / 1.9 mi , McAlpine Creek Greenway - 3.9 km / 2.4 mi and Carolina Courts Indian Trail - 8.3 km / 5.1 mi

Which the best airport near COMFORT INN MATTHEWS - CHARLOTTE?

The preferred airport for Comfort Inn Matthews - Charlotte is Charlotte-Douglas International Airport (CLT). The airport is conveniently located when visiting this Matthews hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Comfort Inn Matthews - Charlotte Reviews Summary

UserAmanda
8/10
 
Very Good
Pros: Breakfast and room
Cons: Nonr
UserVerified Hotel Guest
8/10
 
Very Good
Pros: The people
Cons: Other guests
UserVerified Hotel Guest
6/10
 
Pleasant
Pros: Smooth check in and check out.
Cons: The room was old and smelled like death...there were burn holes in the sheets and flies in the room. Walls are kind of thin too.
UserVerified Hotel Guest
7/10
 
Good
Pros: Location, Price, and Bed was firm.
Cons: Internet, and they need to add a hot breafast.
UserKeith
8/10
 
Very Good
Pros: Staff was very helpful
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location, clean, helpful and kind staff.
Cons: Breakfast options need to be expanded
UserWillie
10/10
 
Exceptional
Pros: Very clean and comfortable
UserBarry
6/10
 
Pleasant
Pros: Clean
Cons: No pool
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing the service was bad ...cleanliness was poor
Cons: The front desk service was beyond bad. The rep didn¿t care for customer service whatsoever. Not helpful in anyway.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The staff was very helpful and friendly
Cons: The bedding was filthy and they had roaches
UserAlvin
10/10
 
Exceptional
Pros: Cleanliness and friendly staff. Excellent location.
Cons: No complaints
UserKyle
10/10
 
Exceptional
Pros: The staff was very friendly at check in and check out. Room was clean and ready for us. Great location in proximity to Charlotte.
Cons: All was great.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Quiet clean rooms and good customer service.
UserVerified Hotel Guest
6/10
 
Pleasant
Cons: We were disappointed in the breakfast. Very little choice.
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: The location. I was surrounded by stores and restaurants.
UserValerie
10/10
 
Exceptional
Pros: I like how clean the hotel and room was. The bed and pillows were so comfortable and the fragrance they put in the rooms and elevators was the best smell ever.
UserVerified Hotel Guest
3/10
 
Poor
Pros: Check out
Cons: The manager he was very rude and he didn't speak english very well
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: room cleanliness and staff
UserMark A
10/10
 
Exceptional
Pros: Customer service great
Cons: Customer service great Enjoyed my stay everything was clean and nice
UserColleen
4/10
 
Disappointing
Pros: Stay was friendly, plenty of restaurants, stores and gas close by.
Cons: First floor rooms all smelled musty/moldy. We were given spray, but it only helped for short bursts of time. Carpets always seemed damp, base board ripped off walls down while hallway. Toilet in bathroom moved away from wall every time it was used.
 
Hotel Location & Nearby Attractions

With a stay at Comfort Inn Matthews - Charlotte in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 9.3 mi (15 km) from SouthPark Mall and 10.2 mi (16.4 km) from EpiCentre.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Matthews? This hotel has facilities measuring 1800 square feet (167 square meters), including conference space. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary buffet breakfast is served daily.

Renovations

The following facilities or services will be unavailable from June 1 2021 to May 12 2022 (dates subject to change):

  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 93 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Pet Policy for Comfort Inn Matthews - Charlotte
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Comfort Inn Matthews - Charlotte, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Comfort Inn Matthews - Charlotte are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Essential workers only - NO
Masks are compulsory at the property

Comfort Inn Matthews - Charlotte Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Business center on site
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Laundry Room
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • 24/7 front desk
Lobby Level Services
  • Safe deposit box at front desk
  • Fireplace in lobby
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas

About Comfort Inn By Choice Brand Hotels

Comfort Inn is the hotel brand under the Choice Hotels group that was founded in 1981. The company was launched to be able to fill in the gap in proving more lodging facilities to a growing demand in the mid-range hotel brands in the United States. At present, there are over 2,600 operating hotels under the Comfort Inn and Comfort Suites brand of Choice Hotels nationwide.

For almost three decades, Comfort Inn has been America’s top provider for pleasant accommodations and lodgings for business travelers, families and tourists. Last 2011, the company unveiled a new set of design for their hotels aimed to provide their guests with the best modern experience they can ever get. Comfort Inn felt the need to provide a space that is designed to make their guests at home and to make every hotel room personalized for their needs. Expansions for the Comfort properties began and were implemented rapidly since 2012 which includes removing franchises from over 600 properties that failed to keep up with the Choice Hotel group standards.

A rebranded Comfort Inn hotel was welcomed in 2018 and was merged with Comfort Suites creating one group under the Comfort Inn & Suites hotel brand.

Distances are displayed to the nearest 0.1 mile and kilometer.

Matthews Community Center - 3.1 km / 1.9 mi
McAlpine Creek Greenway - 3.9 km / 2.4 mi
Carolina Courts Indian Trail - 8.3 km / 5.1 mi
Colonel Francis Beatty Park - 9.4 km / 5.8 mi
North Carolina Korean War Veterans Memorial - 11.3 km / 7 mi
Bojangles' Coliseum - 12 km / 7.5 mi
Ovens Auditorium - 12.3 km / 7.7 mi
The Park Expo & Conference Center - 12.8 km / 8 mi
Promenade on Providence - 13.8 km / 8.6 mi
The Light Factory - 14 km / 8.7 mi
Phillips Place - 14.1 km / 8.7 mi
Mint Museum Randolph - 14.3 km / 8.9 mi
Charlotte Museum of History - 14.4 km / 9 mi
Waverly - 14.5 km / 9 mi
Atrium Health Mercy - 14.6 km / 9.1 mi

The nearest airports are:
Charlotte-Douglas International Airport (CLT) - 27.9 km / 17.3 mi
Concord, NC (USA-Concord Regional) - 34.3 km / 21.3 mi

The preferred airport for Comfort Inn Matthews - Charlotte is Charlotte-Douglas International Airport (CLT).

User
Amanda
 
8/10
Very Good
Pros: Breakfast and room
Cons: Nonr
User
Verified Hotel Guest
 
8/10
Very Good
Pros: The people
Cons: Other guests
User
Verified Hotel Guest
 
6/10
Pleasant
Pros: Smooth check in and check out.
Cons: The room was old and smelled like death...there were burn holes in the sheets and flies in the room. Walls are kind of thin too.
User
Verified Hotel Guest
 
7/10
Good
Pros: Location, Price, and Bed was firm.
Cons: Internet, and they need to add a hot breafast.
User
Keith
 
8/10
Very Good
Pros: Staff was very helpful
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location, clean, helpful and kind staff.
Cons: Breakfast options need to be expanded
User
Willie
 
10/10
Exceptional
Pros: Very clean and comfortable
User
Barry
 
6/10
Pleasant
Pros: Clean
Cons: No pool
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing the service was bad ...cleanliness was poor
Cons: The front desk service was beyond bad. The rep didn¿t care for customer service whatsoever. Not helpful in anyway.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The staff was very helpful and friendly
Cons: The bedding was filthy and they had roaches
User
Alvin
 
10/10
Exceptional
Pros: Cleanliness and friendly staff. Excellent location.
Cons: No complaints
User
Kyle
 
10/10
Exceptional
Pros: The staff was very friendly at check in and check out. Room was clean and ready for us. Great location in proximity to Charlotte.
Cons: All was great.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Quiet clean rooms and good customer service.
User
Verified Hotel Guest
 
6/10
Pleasant
Cons: We were disappointed in the breakfast. Very little choice.
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: The location. I was surrounded by stores and restaurants.
User
Valerie
 
10/10
Exceptional
Pros: I like how clean the hotel and room was. The bed and pillows were so comfortable and the fragrance they put in the rooms and elevators was the best smell ever.
User
Verified Hotel Guest
 
3/10
Poor
Pros: Check out
Cons: The manager he was very rude and he didn't speak english very well
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: room cleanliness and staff
User
Mark A
 
10/10
Exceptional
Pros: Customer service great
Cons: Customer service great Enjoyed my stay everything was clean and nice
User
Colleen
 
4/10
Disappointing
Pros: Stay was friendly, plenty of restaurants, stores and gas close by.
Cons: First floor rooms all smelled musty/moldy. We were given spray, but it only helped for short bursts of time. Carpets always seemed damp, base board ripped off walls down while hallway. Toilet in bathroom moved away from wall every time it was used.