Hotel Essex Chicago

  • 800 S Michigan Ave , Chicago, Illinois 60605
  • 800 S Michigan Ave , Chicago, Illinois - 60605
  • 855-516-1090
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City View King Accessible
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1 King Bed

245-sq-foot room with city views


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Low-height electrical outlets in bathroom, braille signage, wheelchair-width doorways, bathroom emergency pull cord, wheelchair-accessible bathroom vanity, doorbell and phone notification, wheelchair accessible, grab bar near toilet, low-height bed, low-height view port in door, accessible bathtub, lever door handles, visual fire alarm, roll-in shower, low-height counter and sink, and low-height door lock

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
City View Double Double Accessible
City View Double Double Accessible
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2 Double Beds

260-sq-foot room with canal and city views


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Low-height electrical outlets in bathroom, braille signage, wheelchair-width doorways, bathroom emergency pull cord, wheelchair-accessible bathroom vanity, doorbell and phone notification, wheelchair accessible, grab bar near toilet, low-height bed, low-height view port in door, accessible bathtub, lever door handles, visual fire alarm, roll-in shower, low-height counter and sink, and low-height door lock

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
Standard Double Double
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2 Double Beds

275 sq feet


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Wheelchair accessible

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
City View King
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1 King Bed

245-sq-foot room with city views


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
Standard King
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1 King Bed

250 sq feet


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Wheelchair accessible

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
Skyline King
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1 King Bed

290-sq-foot room with city views


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Accessibility - Wheelchair accessible

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
City View Double Double
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2 Double Beds

260-sq-foot room with city views


Internet - WiFi

In Room Entertainment - 55-inch Smart TV

Food and Beverages - Espresso maker and room service (limited hours)

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, and rainfall showerhead

Extra Features - Safe, iron/ironing board, and laptop workspace

Pleasure - Air conditioning and heating

Eco-friendly - LED light bulbs

Need to Know - Limited housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Amenities and Features

  • AC
  • Phone
  • Soap
  • Bath Towels Provided
  • Shampoo
  • Complimentary local calls
  • Room Linens provided
  • Toilet paper
  • Coffee Espresso maker
  • Hair dryer
  • Iron - ironing board
  • Smart TV
  • In room safe
  • Shower Or Bathtub
  • Room service - Restricted hours
  • Housekeeping (Limited)
  • TV
  • Non Smoking
  • No rollaway/extra beds
  • No cribs (infant beds)
  • WiFi - Extra Charge
  • Housekeeping only once per stay
  • Desk
  • Laptop friendly workstation
  • Rainfall showerhead
  • Heating
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Hotel Essex Chicago Hotel

Hotel Location & Nearby Attractions

With a stay at Hotel Essex Chicago, you'll be centrally located in Chicago, steps from Grant Park and 11 minutes by foot from Art Institute of Chicago. This 4-star hotel is 0.7 mi (1.2 km) from Millennium Park and 0.2 mi (0.3 km) from State Street.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at Grant Park Bistro or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 274 air-conditioned rooms featuring espresso makers and Smart televisions. Wireless Internet access (surcharge) is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Hotel Essex Chicago
If you are thinking of bringing your pet and want to know if pets are allowed at Hotel Essex Chicago, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Essex Chicago are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Masks are compulsory at the property
Events/parties not allowed
Commonly-touched surfaces are cleaned with disinfectant

Hotel Essex Chicago Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
General Amenities
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Luggage storage facilities
  • Concierge service
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Hotel Essex Chicago - Chicago, Illinois Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Grant Park - 0.1 km / 0.1 mi
State Street - 0.3 km / 0.2 mi
Columbia College Chicago - 0.3 km / 0.2 mi
Roosevelt University - 0.5 km / 0.3 mi
Buckingham Fountain - 0.7 km / 0.5 mi
Art Institute of Chicago - 0.9 km / 0.6 mi
Symphony Center - 0.9 km / 0.6 mi
Millennium Park - 1.2 km / 0.7 mi
Chicago Board of Trade Building - 1.4 km / 0.8 mi
Michigan Avenue - 1.4 km / 0.9 mi
Chicago Cultural Center - 1.4 km / 0.9 mi
Cloud Gate - 1.6 km / 1 mi
Skydeck Ledge - 1.7 km / 1 mi
Harris Theater - 1.7 km / 1.1 mi
311 S Wacker Dr - 1.7 km / 1.1 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 30.8 km / 19.1 mi
Chicago Midway Airport (MDW) - 18.6 km / 11.5 mi
Chicago, IL (PWK-Chicago Executive) - 43.1 km / 26.8 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Chicago, Illinois Hotels

 
 

Helpful Info & FAQs

What is the check-in policy?

The checking times for Hotel Essex Chicago are between 4:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Hotel Essex Chicago's check-out time is 11:00 AM.

What is the street address for Hotel Essex Chicago?

The address for Hotel Essex Chicago is 800 S Michigan Ave, Chicago, Illinois 60605

What is the price for tonight?

Based on recent averages, the price for tonight can start at 229.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 229 per night.

How many guest rooms are at Hotel Essex Chicago?

The Hotel Essex Chicago has a total of 274 guest rooms.

How many floors does the Hotel Essex Chicago have?

This Chicago hotel has 15 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers.

Recommended landmarks, attractions or things to do around HOTEL ESSEX CHICAGO?

HOTEL ESSEX CHICAGO is within minutes from Grant Park - 0.1 km / 0.1 mi , State Street - 0.3 km / 0.2 mi and Columbia College Chicago - 0.3 km / 0.2 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Hotel Essex Chicago Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Hotel Essex Chicago Reviews Summary

UserCarlos
1/10
 
Very Poor
Cons: I was inconvenienced for over 6 hours with all my belongings locked inside my room until an engineer came to unlock the door that had malfunctioned. Couldn¿t complete my work or attend a business conference call. I should be refunded based upon this
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: Location
Cons: Hotel charge me resort fee once I checked in. The bar wasn¿t open, a lady was knocking on doors looking for a boyfriend I guess. SMH
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Very polite and loved the view
Cons: Not at all
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Beautiful decor, modern but a respect to classy classic. The location is in the center of Chicago and would be perfect if city wasn’t closed due to COVID-19. The staff was great and extremely professional.
Cons: No parking available but they have a parking agreement with a hotel within walking distance, at a discounted rate
UserVerified Hotel Guest
8/10
 
Very Good
Pros: Bathroom was very nice.
Cons: Some guests didn’t wear masks in the lobby.
UserDenise
5/10
 
Fair
Pros: I love the location and the fact that i don’t have to pay much for parking
Cons: I did not like the tiny room, i always stay at the Essex when I’m in Chicago-which is frequently and I’ve never stayed in a room with a hyphenated letter at the end of the number. I liked that there was a bathtub but everything was very tigh
UserPedro
10/10
 
Exceptional
Pros: Great location, near by Chicago attractions
Cons: It’s a great place
UserVerified Hotel Guest
7/10
 
Good
Pros: the rooms had been redone. The desk people were very nice.
Cons: to far away from shopping. You need to take a taxi everywhere.
UserDartanyen
8/10
 
Very Good
Cons: Covers wasn’t clean enough
UserVerified Hotel Guest
10/10
 
Exceptional
Pros: Location, location, location
Cons: No parking
UserCurtis
5/10
 
Fair
Pros: Clean. Nice big tv. Beds were decent
Cons: Extra charges. $17 hotel fee per night. $25 double bed fee per night
UserLuis
10/10
 
Exceptional
Pros: Location
Cons: Room was kinda small but other than that it was fine. There was a towel that had a small spot of blood in our restroom.
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Cleanliness nice staff location
Cons: The urban fee is complete nonsense
UserKayleigh
9/10
 
Wonderful
Pros: The staff was great, the hotel employee checked us in early! Nicely redone hotel. We stayed here before, and it has been updated, and is so nice now!
UserVerified Hotel Guest
7/10
 
Good
Pros: Location
Cons: Extra tax that we did not expect.
UserStacy
8/10
 
Very Good
Pros: room and staff
Cons: didn't like the hidden amenities fee when i checked in additional to my rate.
UserJanet
8/10
 
Very Good
Pros: The seedy old Essex has been transformed into a lovely boutique hotel!
Cons: Had a nice lunch outside, staff very pleasant, but $45 for a flatbread and beer? And what the hell is the $15 Urban Fee? Without it the lunch would have been a little under $30, pricey but within reason.
UserVerified Hotel Guest
7/10
 
Good
Pros: The beautiful shower and comfortable beds.
Cons: Rooms where smaller than normal and I think I was charged the daily fee twice.
UserChantesha
10/10
 
Exceptional
Pros: Every thing
Cons: No pool
UserVerified Hotel Guest
9/10
 
Wonderful
Pros: Responsive Staff, spacious, modern and clean rooms.
Cons: Location is not ideal for those visiting for tourism purposes as its not walking distance from the tourist attractions in the loop.
 
Hotel Location & Nearby Attractions

With a stay at Hotel Essex Chicago, you'll be centrally located in Chicago, steps from Grant Park and 11 minutes by foot from Art Institute of Chicago. This 4-star hotel is 0.7 mi (1.2 km) from Millennium Park and 0.2 mi (0.3 km) from State Street.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at Grant Park Bistro or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 274 air-conditioned rooms featuring espresso makers and Smart televisions. Wireless Internet access (surcharge) is available to keep you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Hotel Essex Chicago
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Hotel Essex Chicago, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hotel Essex Chicago are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Contactless check-out is available
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Social distancing measures are in place
Individually-wrapped food options are available
Staff temperature checks are conducted regularly
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available for dinner
Staff wears personal protective equipment
Masks are available to guests
Individually-wrapped food options are available for breakfast
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Food service has been amended for enhanced safety
Protective clothing is available to guests
Contactless check-in is available
Individually-wrapped food options are available for lunch
Masks are compulsory at the property
Events/parties not allowed
Commonly-touched surfaces are cleaned with disinfectant

Hotel Essex Chicago Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Business, Conference & Meetings
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
General Amenities
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
  • ATM & banking on site
Internet
  • Free internet
Lobby Level Services
  • 24/7 front desk
  • Luggage storage facilities
  • Concierge service
Property Features
  • Smoke free property
  • Roll in shower
Restaurants & Bars
  • Bar & lounge
  • Hotel Restaurant
  • Café or Coffee shop

Distances are displayed to the nearest 0.1 mile and kilometer.

Grant Park - 0.1 km / 0.1 mi
State Street - 0.3 km / 0.2 mi
Columbia College Chicago - 0.3 km / 0.2 mi
Roosevelt University - 0.5 km / 0.3 mi
Buckingham Fountain - 0.7 km / 0.5 mi
Art Institute of Chicago - 0.9 km / 0.6 mi
Symphony Center - 0.9 km / 0.6 mi
Millennium Park - 1.2 km / 0.7 mi
Chicago Board of Trade Building - 1.4 km / 0.8 mi
Michigan Avenue - 1.4 km / 0.9 mi
Chicago Cultural Center - 1.4 km / 0.9 mi
Cloud Gate - 1.6 km / 1 mi
Skydeck Ledge - 1.7 km / 1 mi
Harris Theater - 1.7 km / 1.1 mi
311 S Wacker Dr - 1.7 km / 1.1 mi

The nearest airports are:
Chicago O'Hare International Airport (ORD) - 30.8 km / 19.1 mi
Chicago Midway Airport (MDW) - 18.6 km / 11.5 mi
Chicago, IL (PWK-Chicago Executive) - 43.1 km / 26.8 mi

User
Carlos
 
1/10
Very Poor
Cons: I was inconvenienced for over 6 hours with all my belongings locked inside my room until an engineer came to unlock the door that had malfunctioned. Couldn¿t complete my work or attend a business conference call. I should be refunded based upon this
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: Location
Cons: Hotel charge me resort fee once I checked in. The bar wasn¿t open, a lady was knocking on doors looking for a boyfriend I guess. SMH
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Very polite and loved the view
Cons: Not at all
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Beautiful decor, modern but a respect to classy classic. The location is in the center of Chicago and would be perfect if city wasn’t closed due to COVID-19. The staff was great and extremely professional.
Cons: No parking available but they have a parking agreement with a hotel within walking distance, at a discounted rate
User
Verified Hotel Guest
 
8/10
Very Good
Pros: Bathroom was very nice.
Cons: Some guests didn’t wear masks in the lobby.
User
Denise
 
5/10
Fair
Pros: I love the location and the fact that i don’t have to pay much for parking
Cons: I did not like the tiny room, i always stay at the Essex when I’m in Chicago-which is frequently and I’ve never stayed in a room with a hyphenated letter at the end of the number. I liked that there was a bathtub but everything was very tigh
User
Pedro
 
10/10
Exceptional
Pros: Great location, near by Chicago attractions
Cons: It’s a great place
User
Verified Hotel Guest
 
7/10
Good
Pros: the rooms had been redone. The desk people were very nice.
Cons: to far away from shopping. You need to take a taxi everywhere.
User
Dartanyen
 
8/10
Very Good
Cons: Covers wasn’t clean enough
User
Verified Hotel Guest
 
10/10
Exceptional
Pros: Location, location, location
Cons: No parking
User
Curtis
 
5/10
Fair
Pros: Clean. Nice big tv. Beds were decent
Cons: Extra charges. $17 hotel fee per night. $25 double bed fee per night
User
Luis
 
10/10
Exceptional
Pros: Location
Cons: Room was kinda small but other than that it was fine. There was a towel that had a small spot of blood in our restroom.
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Cleanliness nice staff location
Cons: The urban fee is complete nonsense
User
Kayleigh
 
9/10
Wonderful
Pros: The staff was great, the hotel employee checked us in early! Nicely redone hotel. We stayed here before, and it has been updated, and is so nice now!
User
Verified Hotel Guest
 
7/10
Good
Pros: Location
Cons: Extra tax that we did not expect.
User
Stacy
 
8/10
Very Good
Pros: room and staff
Cons: didn't like the hidden amenities fee when i checked in additional to my rate.
User
Janet
 
8/10
Very Good
Pros: The seedy old Essex has been transformed into a lovely boutique hotel!
Cons: Had a nice lunch outside, staff very pleasant, but $45 for a flatbread and beer? And what the hell is the $15 Urban Fee? Without it the lunch would have been a little under $30, pricey but within reason.
User
Verified Hotel Guest
 
7/10
Good
Pros: The beautiful shower and comfortable beds.
Cons: Rooms where smaller than normal and I think I was charged the daily fee twice.
User
Chantesha
 
10/10
Exceptional
Pros: Every thing
Cons: No pool
User
Verified Hotel Guest
 
9/10
Wonderful
Pros: Responsive Staff, spacious, modern and clean rooms.
Cons: Location is not ideal for those visiting for tourism purposes as its not walking distance from the tourist attractions in the loop.