A reliable place to stay

Pros: This is our fourth stay at this property, so obviously we like it! Its in a quieter, business area of Tokyo, but easy to get to tourist areas by train. Reasonably close to JR Tamachi and subway Mita stations - about 10 mins walk. We like this to be away from the hustle and bustle, but it might not suit everyone. The club lounge is included for all(?) guests so you can get a free fruit juice or tea or drip coffee any time, plus free beer and wine and snacks each evening from 5-7pm. Nice. Buffet breakfast was high quality with lots of choice. Great city view from room, especially at night. Street foods and izakaya zone right near the station - so about 7 mins walk from hotel gives lots of dining options.

Cons: No self laundry. Meals in hotel restaurant are expensive.

Nice view!

Pros: Nice and clean, with a decent breakfast. Location was alright, near both subway and train station. Very nice view!

Cons: You are not able to open a window and the room smells weird. The room was humid and the air was not well, even though there was an air filtration in the room.

Exceptional

Perfect

Perfect

Comfort, welcoming and they thought of everything!

Pros: We were warmly welcomed and easily found our room. The room was very spacious which was what we wanted. I particularly liked the bathroom layout with a separate toilet, separate shower and bath room all within the bathroom area which included a sink, mirror and a huge variety of amenities. The face cleanser and moisturisers were excellent quality and the space allowed two people to get ready easily. There is a 24 hour lounge with tea and coffee and at different times of the day there are snacks and a happy hour for 2 hours in the early evening. This was a chance to meet fellow travellers which was quite pleasant. We loved the breakfast at the downstairs restaurant. We just took the continental option (breakfast was not included in our room rate ) and it was very nice. We never found the second restaurant but Im sure if I had asked we would have been pointed in the right direction. Our room had plenty of power points and a handy power adapter which was useful as we werent as prepared for the Japanese power system as we thought. Even more helpful was the ability to buy one of these adaptors at a reasonable price. The location of the hotel is a 7 minute walk from the Tamachi station which is two stops from Shinagawa . We found this quite convenient as this area isnt super busy but there are many great eating options near the station. We would certainly return.

Cons: The restaurant closed at 9.00pm which wasnt helpful for our 8.00pm arrival..by the time we settled in and wanted a bite to eat we had to go out. We found excellent choices 5 minutes away.

was a comfortable , quiet, nice place,. It maybe that Tokyo is just so big you always have to travel

Pros: spacious room, bath and amenities, comfy pajamas, nice to have 24 hr lounge

Cons: location- was sometimes more than one train away from attractions

Exceptional

Too loud

Exceptional

Pros: Everything , the space in the rooms , very clean , the view , the staff , location was excellent

Cons: They dont storage your luggage for a couple days ( I was traveling to Osaka and Kyoto for 4 days and didnt want to bring my big luggage, most of the hotels provide this service so it is the only thing that I might look for another hotel next time :(

Perfect

An adequate western style hotel room.

Pros: We stayed here because our sons family were unwell. It served its purpose of a quiet room and comfortable bed

Cons: Its very beige. No atmosphere, little decoration. Very generic.

Hotel Celestine stay

Pros: Beautiful hotel. Friendly staff. Ideal location with train stations nearby. Open lounge with complimentary drinks and snacks was a treat. Breakfast buffet was yummy.

Cons: I loved everything!

Simply an elegant stay with comfortable amenities and exceptional services

Pros: Cleanliness and friendly staff. Property had amazing views of the city skyline.

Very good

NIce hotel in a good location

Pros: Location is great! Nice staff, cozy room.

Cons: -

Very good

Pros: The Lounge on floor 14

Cons: The room was very small

Price-Quality bargain

Pros: Beautiful and clean facilities Great staff overall Cute rooms

Cons: Tiny rooms (but hey, it's Tokyo)

Absolutely the only place I plan on staying every time I visit Tokyo.

Pros: Everything was spotless and clean. The staff was amazingly helpful.

Cons: It was very fancy and the room had so many personal touches like pajamas!

A grand hotel in a quiet area

Pros: This is a beautiful hotel with well-sized rooms for Tokyo and an attentive staff. It's got a grand lobby and even the walk to our room down the hallways showed a nice view of the courtyard. You could see Mt. Fuji from the distance in our room too. Like all hotels we visited, you're provided with pyjamas which is a nice touch in Japan. Staff were on hand to answer questions and offer advice, which lead to us being able to see the first sunrise of the year with thousands of other people, a Japanese tradition we didn't know about. We were also offered sake on the New Year and got to take home the cups, which was a nice souvenir and a testament to their attention to detail. The location is in a quiet area, with some residential streets but mostly work-oriented, which means there wasn't a great choice for restaurants and entertainment nearby. Luckily, several metro stations are in the area so you'll have no trouble getting to where you want to go.