Candlewood Suites West Springfield, an IHG Hotel

  • 572 Riverdale St , West Springfield, Massachusetts 01089
  • 572 Riverdale St , West Springfield, Massachusetts - 01089
  • 855-516-1090
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Outstanding value on upcoming dates.
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Studio Suite
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1 Double Bed or 1 Queen Bed

Soundproofed room


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, free toiletries, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Smoking And Non-Smoking

Room/bed type depends on availability at check-in

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Fan
  • TV
  • Smoking And Non Smoking
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • LED TV
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Room and bed type depend on availability check-in
  • Oven
Studio Suite, 2 Double Beds
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2 Double Beds

Soundproofed room


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, free toiletries, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Fan
  • TV
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • LED TV
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Oven
Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)
Suite, 1 Bedroom, Accessible (Mobility Roll-In Shower)
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1 Queen Bed

Soundproofed room


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Phone accessibility kit

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • Fan
  • TV
  • Bathroom grab bars
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Bathtub with Portable seat
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • Toilet Seat Raised
  • Adjoining-Connecting rooms available
  • LED TV
  • Doorbell and phone notification
  • Shower only
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Oven
Suite, 1 Bedroom
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1 Queen Bed

Soundproofed room


Layout of Suite, 1 Bedroom - Bedroom

Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, free toiletries, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Fan
  • TV
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • LED TV
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Oven
Studio Suite, 1 Queen Bed
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1 Queen Bed

Soundproofed room


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, free toiletries, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Non Smoking
  • Fan
  • TV
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • LED TV
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Oven
Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 Queen Bed

Soundproofed room


Internet - Free WiFi

In Room Entertainment - 42-inch LED TV with premium channels, pay movies, DVD player

Food and Beverages - Kitchen with refrigerator, stovetop, oven, and microwave

Bed Type and Features - Blackout drapes/curtains and bed sheets

Restrooms & Showers - Private bathroom, bathtub, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Air conditioning

Accessibility - Phone accessibility kit

Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Phone accessibility kit
  • Non Smoking
  • Fan
  • TV
  • Bathroom grab bars
  • Soundproofed rooms
  • Housekeeping (Limited)
  • Blackout drapes-curtains
  • Refrigerator
  • Coffee and tea maker
  • Complimentary Wifi
  • Phone
  • Desk
  • Bathtub only
  • High-speed internet access
  • Complimentary local calls
  • No rollaway/extra beds
  • No cribs (infant beds)
  • Housekeeping Weekly provided
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Roll in shower
  • Toilet Seat Raised
  • Accessible/Walk-in bathtub
  • Adjoining-Connecting rooms available
  • LED TV
  • Doorbell and phone notification
  • Visual fire alarm
  • Lever door handles
  • Toothbrush and toothpaste available on request
  • DVD player
  • TV size measurement: inch
  • Stovetop
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • AC
  • TV size: 42
  • Iron - ironing board
  • Pay movies
  • Dishwasher
  • Kitchen
  • Dishware, Cookware and utensils
  • Microwave
  • TV - Cable Service
  • Oven
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Candlewood Suites West Springfield, an IHG Hotel Hotel

Hotel Location & Nearby Attractions

When you stay at Candlewood Suites West Springfield, an IHG Hotel in West Springfield, you'll be in the business district, within a 10-minute walk of Q Pin 2's and Connecticut River. This hotel is 6.6 mi (10.7 km) from Six Flags New England and 0.8 mi (1.2 km) from Big E.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and ovens. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Candlewood Suites West Springfield, an IHG Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at Candlewood Suites West Springfield, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Candlewood Suites West Springfield, an IHG Hotel are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 27
Pet max weight (per pet) in lb is 60
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Contactless check-out is available
Shield between guests and staff in main contact areas
LGBTQ friendly
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Protective clothing is available to guests
Gloves are available to guests
Commonly-touched surfaces are cleaned with disinfectant

Candlewood Suites West Springfield, an IHG Hotel Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Braille or raised signage
  • Assistive listening devices available
  • Stair-free path to entrance
  • Visual alarms in hallways
General Amenities
  • Dry cleaning & laundry service
  • Vending machine available
General Amenities
  • Storage lockers available
  • Common area microwave
  • Laundry Room
  • Elevator & lift on property
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Free news papers in lobby
  • Tours - ticket assistance
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Outdoor furniture
  • TV in common areas
  • Picnic area
Parking Services
  • RV, bus & truck parking - Free
  • Self parking - Free
Pool Facilities
  • Swimming pool
  • Number of indoor pools -
Property Features
  • Assigned smoking areas
  • Multilingual staff
Restaurants & Bars
  • Barbecue grill
  • Number of coffee shops & cafes -
  • Snack bar & deli
  • Coffee & tea in common areas
Shopping
  • Grocery - convenience store
Spa Services
  • Number of Jacuzzi / spa tubs -

About Candlewood Suites Hotel BY IHG Brand Hotels

Candlewood Hotel or Candlewood Suites Hotel, part of one of the biggest hotel conglomerates, the Intercontinental Hotels Group, is a leader in the extended-stay segment of the American hotel industry. Founded in 1995 by Jack Deboer, founder of the Residence Inn, and co-founder of the Summerfield Suites chain, Candlewood Hotel was later on acquired by IHG.

The difference between other hotels and Candlewood is focused on providing sensitive-rates on studio-type living quarters complete with a fully-equipped kitchen and large work area. The Candlewood Cupboard (an on-site convenience store) also allows the occupants to stock up their kitchen with beverages and snacks available 24/7 at very low prices. The hotel seeks to bring the home-like feel by offering both convenience and comfort. Candlewood Suites brand also introduced the Lending Locker, a place within the hotel where guests can borrow common household items to use during their stay. Among the top borrowed items are Monopoly and some kitchen equipment used for baking. The Candlewood Gym and free Guest Laundry are open around the clock too. The brand is usefully situated in corporate, industrial, and suburban locations adding to its market appeal.

The brand has 333 properties situated all throughout North America with an additional 99 in the pipeline.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Candlewood Suites West Springfield, an IHG Hotel - West Springfield, Massachusetts Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Q Pin 2's - 0.7 km / 0.5 mi
Connecticut River - 0.8 km / 0.5 mi
Big E - 1.1 km / 0.7 mi
Majestic Theatre - 1.9 km / 1.2 mi
Josiah Day House - 2.2 km / 1.4 mi
Olympia Ice Center - 2.4 km / 1.5 mi
Westfield River - 3.1 km / 1.9 mi
Robinson State Park - 4.3 km / 2.7 mi
Storrowton Village Museum - 4.3 km / 2.7 mi
Eastern States Exposition - 4.4 km / 2.7 mi
Paramount Theater - 4.5 km / 2.8 mi
Baystate Medical Center - 4.9 km / 3 mi
Mercy Hospital - 4.4 km / 2.7 mi
MassMutual Center - 4.9 km / 3 mi
Quadrangle - 5.1 km / 3.1 mi

The nearest airports are:
Westfield, MA (BAF-Barnes Municipal) - 21.5 km / 13.3 mi
Bradley Intl. Airport (BDL) - 34.9 km / 21.7 mi

The preferred airport for Candlewood Suites West Springfield, an IHG Hotel is Bradley Intl. Airport (BDL).

 
 
 
Explore hotels in a unique neighborhood in West Springfield
Hotels in West Springfield surrounding cities
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for West Springfield, Massachusetts Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Candlewood Suites West Springfield, an IHG Hotel?

Yes, parking is available free of cost at the Candlewood Suites West Springfield, an IHG Hotel. This is one of the hotels in West Springfield with Free Parking.

Does this property have a swimming pool?

Yes, Candlewood Suites West Springfield, an IHG Hotel has a hotel pool.

What is the check-in policy?

The checking times for Candlewood Suites West Springfield, an IHG Hotel are between 3:00 PM and anytime. The minimum age to check-in is 21.

What is the check-out time?

This Candlewood Suites West Springfield, an IHG Hotel's check-out time is 11:00 AM.

What brand is Candlewood Suites West Springfield, an IHG Hotel?

Candlewood Suites West Springfield, an IHG Hotel is a part of Candlewood Suites Hotel BY IHG.

What is the street address for Candlewood Suites West Springfield, an IHG Hotel?

The address for Candlewood Suites West Springfield, an IHG Hotel is 572 Riverdale St, West Springfield, Massachusetts 01089

What is the price for tonight?

Based on recent averages, the price for tonight can start at 114.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 114 per night.

How many guest rooms are at Candlewood Suites West Springfield, an IHG Hotel?

The Candlewood Suites West Springfield, an IHG Hotel has a total of 71 guest rooms.

How many floors does the Candlewood Suites West Springfield, an IHG Hotel have?

This West Springfield hotel has 4 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly.

Recommended landmarks, attractions or things to do around CANDLEWOOD SUITES WEST SPRINGFIELD, AN IHG HOTEL?

CANDLEWOOD SUITES WEST SPRINGFIELD, AN IHG HOTEL is within minutes from Q Pin 2's - 0.7 km / 0.5 mi , Connecticut River - 0.8 km / 0.5 mi and Big E - 1.1 km / 0.7 mi

Which the best airport near CANDLEWOOD SUITES WEST SPRINGFIELD, AN IHG HOTEL?

The preferred airport for Candlewood Suites West Springfield, an IHG Hotel is Bradley Intl. Airport (BDL). The airport is conveniently located when visiting this West Springfield hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Candlewood Suites West Springfield, an IHG Hotel Reviews Summary

UserJames
6/10
 
Pleasant
Ok, I could probably have...

Pros: The room had a small kitchen/eating area with full size refrigerator
Cons: The refrigerator and room heating unit below the window were both rather noisy. The parking lot wasn't generous. And there were no stairs labeled for guest use. The single elevator wasn't fast.
UserAnonymous
10/10
 
Exceptional
Exceptional

UserJohanna
6/10
 
Pleasant
Meh..overpriced with light pollution

Pros: Bed was comfy. Room was clean. Well stocked kitchenette
Cons: Curtains(solid ones) don't close. Only the shears do. The property abuts a major road. The light pollution is horrific. Lock on door old and hard to open with key card. No breakfast that's complimentary. Room should only be about $100, NOT $159
UserCrystal
8/10
 
Very Good
Very good

Pros: Soaking in the hot tub
Cons: All the hair on the floor and how dirty it was
UserQuamel
1/10
 
Very Poor
Bad

Pros: I want ny money back since I could not stay, due to a prepaid card.
Cons: Everything
UserNicole
7/10
 
Good
Convenient and comfortable

Pros: Comfortable rooms, quiet location
Cons: Nobody was tending the desk for a while when we tried to check in. Found many hairs from someone else in bathroom
UserMary
10/10
 
Exceptional
Exceptional

UserVerena
10/10
 
Exceptional
Exceptional

Pros: Spacious room with kitchen area, pool in basement, clean, quiet and comfortable
UserAnn
10/10
 
Exceptional
Exceptional

Pros: Manager
UserCarly
6/10
 
Pleasant
It was mediocre, I dont believe I will book here again.

Pros: The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.
Cons: You can hear everything. People walking around upstairs and in hallway. I did not like that the property uses third party booking sites but does not have policies up to date. If youre booking here check website or call hotel to verify policies or they could not be accurate. They also dont state that its a card only hotel, no cash. Also no breakfast, they have a store.
UserCarly
6/10
 
Pleasant
It was mediocre, I don’t...

Pros: The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.
Cons: You can hear everything. People walking around upstairs and in hallway. I did not like that the property uses third party booking sites but does not have policies up to date. If you’re booking here check website or call hotel to verify policies or they could not be accurate. They also don’t state that it’s a card only hotel, no cash. Also no breakfast, they have a “store”.
UserKristen
6/10
 
Pleasant
Good

Pros: Clean and neat
Cons: Mostly clean on the outside. Inside was very clean
UserKristen
6/10
 
Pleasant
Good

Pros: Clean and neat
Cons: Mostly clean on the outside. Inside was very clean
UserMike
9/10
 
Wonderful
Exceptional

UserMike
9/10
 
Wonderful
Superb

UserKevin
8/10
 
Very Good
Very good

UserKevin
8/10
 
Very Good
Very good

UserRalph
10/10
 
Exceptional
Exceptional

Pros: Very comfortable and a great location!
Cons: Nothing to dislike.
UserRalph
10/10
 
Exceptional
Exceptional

Pros: Very comfortable and a great location!
Cons: Nothing to dislike.
UserVaz
8/10
 
Very Good
Very good

 
Hotel Location & Nearby Attractions

When you stay at Candlewood Suites West Springfield, an IHG Hotel in West Springfield, you'll be in the business district, within a 10-minute walk of Q Pin 2's and Connecticut River. This hotel is 6.6 mi (10.7 km) from Six Flags New England and 0.8 mi (1.2 km) from Big E.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 71 air-conditioned rooms featuring kitchens with refrigerators and ovens. 42-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Candlewood Suites West Springfield, an IHG Hotel
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Candlewood Suites West Springfield, an IHG Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Candlewood Suites West Springfield, an IHG Hotel are listed below.

Pets allowed
Only dogs are allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet max weight (per pet) in kg is 27
Pet max weight (per pet) in lb is 60
Maximum number of pets per room 2

Additional Hotel Details
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Contactless check-out is available
Shield between guests and staff in main contact areas
LGBTQ friendly
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Masks are available to guests
Protective clothing is available to guests
Gloves are available to guests
Commonly-touched surfaces are cleaned with disinfectant

Candlewood Suites West Springfield, an IHG Hotel Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Well-lit path to entrance
  • Braille or raised signage
  • Assistive listening devices available
  • Stair-free path to entrance
  • Visual alarms in hallways
General Amenities
  • Dry cleaning & laundry service
  • Vending machine available
General Amenities
  • Storage lockers available
  • Common area microwave
  • Laundry Room
  • Elevator & lift on property
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Free news papers in lobby
  • Tours - ticket assistance
  • 24/7 front desk
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Outdoor furniture
  • TV in common areas
  • Picnic area
Parking Services
  • RV, bus & truck parking - Free
  • Self parking - Free
Pool Facilities
  • Swimming pool
  • Number of indoor pools -
Property Features
  • Assigned smoking areas
  • Multilingual staff
Restaurants & Bars
  • Barbecue grill
  • Number of coffee shops & cafes -
  • Snack bar & deli
  • Coffee & tea in common areas
Shopping
  • Grocery - convenience store
Spa Services
  • Number of Jacuzzi / spa tubs -

About Candlewood Suites Hotel BY IHG Brand Hotels

Candlewood Hotel or Candlewood Suites Hotel, part of one of the biggest hotel conglomerates, the Intercontinental Hotels Group, is a leader in the extended-stay segment of the American hotel industry. Founded in 1995 by Jack Deboer, founder of the Residence Inn, and co-founder of the Summerfield Suites chain, Candlewood Hotel was later on acquired by IHG.

The difference between other hotels and Candlewood is focused on providing sensitive-rates on studio-type living quarters complete with a fully-equipped kitchen and large work area. The Candlewood Cupboard (an on-site convenience store) also allows the occupants to stock up their kitchen with beverages and snacks available 24/7 at very low prices. The hotel seeks to bring the home-like feel by offering both convenience and comfort. Candlewood Suites brand also introduced the Lending Locker, a place within the hotel where guests can borrow common household items to use during their stay. Among the top borrowed items are Monopoly and some kitchen equipment used for baking. The Candlewood Gym and free Guest Laundry are open around the clock too. The brand is usefully situated in corporate, industrial, and suburban locations adding to its market appeal.

The brand has 333 properties situated all throughout North America with an additional 99 in the pipeline.

Distances are displayed to the nearest 0.1 mile and kilometer.

Q Pin 2's - 0.7 km / 0.5 mi
Connecticut River - 0.8 km / 0.5 mi
Big E - 1.1 km / 0.7 mi
Majestic Theatre - 1.9 km / 1.2 mi
Josiah Day House - 2.2 km / 1.4 mi
Olympia Ice Center - 2.4 km / 1.5 mi
Westfield River - 3.1 km / 1.9 mi
Robinson State Park - 4.3 km / 2.7 mi
Storrowton Village Museum - 4.3 km / 2.7 mi
Eastern States Exposition - 4.4 km / 2.7 mi
Paramount Theater - 4.5 km / 2.8 mi
Baystate Medical Center - 4.9 km / 3 mi
Mercy Hospital - 4.4 km / 2.7 mi
MassMutual Center - 4.9 km / 3 mi
Quadrangle - 5.1 km / 3.1 mi

The nearest airports are:
Westfield, MA (BAF-Barnes Municipal) - 21.5 km / 13.3 mi
Bradley Intl. Airport (BDL) - 34.9 km / 21.7 mi

The preferred airport for Candlewood Suites West Springfield, an IHG Hotel is Bradley Intl. Airport (BDL).

User
James
 
6/10
Pleasant
Ok, I could probably have...

Pros: The room had a small kitchen/eating area with full size refrigerator
Cons: The refrigerator and room heating unit below the window were both rather noisy. The parking lot wasn't generous. And there were no stairs labeled for guest use. The single elevator wasn't fast.
User
Anonymous
 
10/10
Exceptional
Exceptional

User
Johanna
 
6/10
Pleasant
Meh..overpriced with light pollution

Pros: Bed was comfy. Room was clean. Well stocked kitchenette
Cons: Curtains(solid ones) don't close. Only the shears do. The property abuts a major road. The light pollution is horrific. Lock on door old and hard to open with key card. No breakfast that's complimentary. Room should only be about $100, NOT $159
User
Crystal
 
8/10
Very Good
Very good

Pros: Soaking in the hot tub
Cons: All the hair on the floor and how dirty it was
User
Quamel
 
1/10
Very Poor
Bad

Pros: I want ny money back since I could not stay, due to a prepaid card.
Cons: Everything
User
Nicole
 
7/10
Good
Convenient and comfortable

Pros: Comfortable rooms, quiet location
Cons: Nobody was tending the desk for a while when we tried to check in. Found many hairs from someone else in bathroom
User
Mary
 
10/10
Exceptional
Exceptional

User
Verena
 
10/10
Exceptional
Exceptional

Pros: Spacious room with kitchen area, pool in basement, clean, quiet and comfortable
User
Ann
 
10/10
Exceptional
Exceptional

Pros: Manager
User
Carly
 
6/10
Pleasant
It was mediocre, I dont believe I will book here again.

Pros: The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.
Cons: You can hear everything. People walking around upstairs and in hallway. I did not like that the property uses third party booking sites but does not have policies up to date. If youre booking here check website or call hotel to verify policies or they could not be accurate. They also dont state that its a card only hotel, no cash. Also no breakfast, they have a store.
User
Carly
 
6/10
Pleasant
It was mediocre, I don’t...

Pros: The room was spacey which included a kitchenette. Bathroom was a great size. The pool was clean and perfect for the kids to play in. Location was great.
Cons: You can hear everything. People walking around upstairs and in hallway. I did not like that the property uses third party booking sites but does not have policies up to date. If you’re booking here check website or call hotel to verify policies or they could not be accurate. They also don’t state that it’s a card only hotel, no cash. Also no breakfast, they have a “store”.
User
Kristen
 
6/10
Pleasant
Good

Pros: Clean and neat
Cons: Mostly clean on the outside. Inside was very clean
User
Kristen
 
6/10
Pleasant
Good

Pros: Clean and neat
Cons: Mostly clean on the outside. Inside was very clean
User
Mike
 
9/10
Wonderful
Exceptional

User
Mike
 
9/10
Wonderful
Superb

User
Kevin
 
8/10
Very Good
Very good

User
Kevin
 
8/10
Very Good
Very good

User
Ralph
 
10/10
Exceptional
Exceptional

Pros: Very comfortable and a great location!
Cons: Nothing to dislike.
User
Ralph
 
10/10
Exceptional
Exceptional

Pros: Very comfortable and a great location!
Cons: Nothing to dislike.
User
Vaz
 
8/10
Very Good
Very good