Pros: Staff couldn't be more helpful. Family team so personal touch from the owners. Even made sure I had breakfast before normal service times because I was on the road early.
Cons: Nothing really - will be going back as Moffat is a regular stop over.
Lawrence
Exceptional
The only place to stay in this area. Superb.
Pros: Great friendly staff with so much local knowledge and advice. Fabulous breakfast, powerful shower in a room with all you need
Cons: Nothing to dislike
Douglas
Good
Very enjoyable and great value
Pros: Very central and great value for money
Cons: Some access issues due to many flights of stairs
Amanda
Exceptional
Ill be back for walking weekend 100%
Pros: Everything very welcoming family who went beyond call of duty to make your stay better . We all thought very well organised and ran!
Breakfast great!
I mentioned I liked walking they have devised amazing book on walks and hikes in surrounding area!!
I didnt get time to look but will be back with my walking buds for weekend away!!! Xxx
Shirley
Exceptional
Clean, cosy, friendly and excellent breakfast. Perfect choice
Pros: The hotel is very central to everything and had plenty of parking options. It was cosy and clean. The staff were welcoming and friendly. Breakfast was excellent. Id definitely go back and have no hesitation in recommending it to others.
Cons: No negative points
Andrew
Exceptional
Perfect
Denis
Exceptional
The staff went out of their way to make you feel welcome
Pros: All the staff were so friendly and welcoming. Will certainly be returning and would highly recommend
Jill
Pleasant
Comfortable
Pros: Friendly staff. Warm and welcoming
Cons: Pre ordering food. How do you know what you want the next day?
Ros
Very Good
Very pleasant stay
Pros: Bed and excellent breakfast
Cons: Shower not easy to regulate
Marian
Very Good
Very good
Pros: Very friendly staff. Comfortable bed
Cons: The room and TV could have been bigger
Louise
Wonderful
Superb
Pros: Very welcoming and friendly on arrival. Room was warm, clean and quite spacious. Tea and coffee facilities available in the room.
Duncan
Wonderful
Exceptional
Linda
Exceptional
Perfect
Ashley
Wonderful
Exceptional
Katherine
Wonderful
Exceptional
Graham
Very Good
Very good
David
Wonderful
Exceptional
Andrew
Exceptional
Had a lovely stay, met some lovely people
Pros: Great for bikers
Private garage
Liked the trip room
Cons: Unfortunately the room hadnt been cleaned properly but only a few bits or rubbish left.
Alisoun
Wonderful
Central friendly hotel.
Pros: We knew that it was bed and breakfast only at this time of year so booked elsewhere for dinner. The hotel is very central, nice friendly pub next door.
The public rooms are huge and very comfortable. Well thought out decor, with cozy chairs and settees, nice lighting. All walls have interesting photos and cuttings and very clever use of pictures of old Moffat made into wall coverings. You could spend hours (and learn a lot) looking at all these. The bedroom was large enough to accommodate ourselves and 2 Labradors comfortably.
It is a good idea to ask guests to order breakfast the night before all is freshly cooked with an excellent choice of meat, fish, eggs etc. and ready at a convenient time for the guests.
Above all the staff were helpful and friendly, an example to many other hotels.
Cons: I know its not possible to change but I dislike rotary toasters. The toast is never properly cooked. Sorry!!