Nox Rentals is a property management company in Cape Town, South Africa with a huge portfolio of luxurious villas and dedicated in the management of upscale properties. These properties are specifically marketed and operated to be sure that guests are provided the highest hospitality experience.

One of the core values of Nox Rentals is “We’re at your service”, which help them communicate, operate and make decisions. They are continuously developing new ways to provide its guests an ultimate vacation experience. These are the following services they offer to their guests: complimentary meet and greet of their guests upon check in, concierge service that is available 24 hours a day, free choice of groceries to be loaded to guests’ fridges and can connect their guests to their preferred supplier of services, such airport transfers, babysitting, chefs, car rentals, chauffeurs, massage, tour guides, personal trainer and online grocery shopping.

Recently, Nox Rentals partnered with one of the leading consulting agency in Cape Town, McGuillicuddy Consulting with an objective of upgrading operational consistency on their luxurious villas by defining world-class service on all the guests’ major touch points and implement techniques for consistently meeting standards. The result of this partnership is 90% decline in service failures, which results to a big growth in customer satisfaction.