call us
RESERVATIONS

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
alert Alert: High demand, reserve your room now

Blue Diamond Luxury Boutique - All Inclusive - Adults Only

Km. 298.8 Carretera #307, Pto Juarez, Playa del Carmen, QROO, 77710
Special rates available by phone for close
Playa del Carmen
scroll-up
Primary image
Reception
Hotel Lobby

0/0

car FREE PARKING
coffee COMPLIMENTARY BREAKFAST
from per night
Click here for Group Reservations (9+ Rooms)

CHECK CURRENT ROOM RATES

Check standard prices, special rates & last minute deals
alert Hurry! Other travelers are looking at this page right now.
Check standard prices, special rates & last minute deals
  • Beach Front Casita
    Beach Front Casita
    Beach Front Casita
    Beach Front Casita
    Beach Front Casita

    0/0

    Beach Front Casita

    1 King Bed, 1001-sq-foot soundproofed room with a furnished balcony/patio
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Beach Front Casita - Separate sitting area
    Enjoy - Private pool
    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, laptop-compatible safe, and free newspaper
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking, pet friendly
    Room is accessed via exterior corridors and room/bed type depends on availability at check-in

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Access by exterior corridors
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Furnished Patio/Balcony
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Pool (Private)
    • Premium bedding
    • Rainfall showerhead
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
  • Palafitos Junior Suite Rooftop

    0/0

    Palafitos Junior Suite Rooftop

    1 King Bed, Deck/patio with river views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, laptop-compatible safe, and free newspaper
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio/Deck
    • Phone
    • Premium bedding
    • Rainfall showerhead
    • Room Linens provided
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
  • Cenote Lagoon Deluxe Junior Suite
    Cenote Lagoon Deluxe Junior Suite
    Cenote Lagoon Deluxe Junior Suite
    Cenote Lagoon Deluxe Junior Suite
    Cenote Lagoon Deluxe Junior Suite

    0/0

    Cenote Lagoon Deluxe Junior Suite

    1 King Bed, 1023-sq-foot soundproofed room with a furnished balcony/patio
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Cenote Lagoon Deluxe Junior Suite - Separate sitting area
    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, laptop-compatible safe, and free newspaper
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking, pet friendly
    Room/bed type depends on availability at check-in

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Furnished Patio/Balcony
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Premium bedding
    • Rainfall showerhead
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
  • Junior Suite, Patio
    Junior Suite, Patio
    Junior Suite, Patio
    Junior Suite, Patio
    Junior Suite, Patio

    0/0

    Junior Suite, Patio

    2 Double Beds or 1 King Bed, 646-sq-foot soundproofed room with a furnished balcony/patio
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Junior Suite, Patio - Bedroom
    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, yard, and laptop-compatible safe; free rollaway/extra beds available on request
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking, pet friendly
    Room/bed type depends on availability at check-in

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Furnished Patio/Balcony
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio
    • Patio/Balcony
    • Patio/Deck
    • Pet-friendly room
    • Phone
    • Premium bedding
    • Rainfall showerhead
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
    • Yard
  • Palafitos Junior Suite
    Palafitos Junior Suite
    Palafitos Junior Suite
    Palafitos Junior Suite
    Palafitos Junior Suite

    0/0

    Palafitos Junior Suite

    1 King Bed, 721-sq-foot soundproofed room with a furnished balcony/patio
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Palafitos Junior Suite - Separate sitting area
    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, laptop-compatible safe, and free newspaper
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking, pet friendly
    Room is accessed via exterior corridors and room/bed type depends on availability at check-in

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Access by exterior corridors
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Furnished Patio/Balcony
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Premium bedding
    • Rainfall showerhead
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Sitting area (Separate)
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
  • Patio Diamond Suite
    Patio Diamond Suite
    Patio Diamond Suite
    Patio Diamond Suite
    Patio Diamond Suite

    0/0

    Patio Diamond Suite

    1 King Bed, 1130-sq-foot soundproofed room, furnished patio with garden views
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Enjoy - Private pool
    Internet - Free WiFi
    In Room Entertainment - 42-inch plasma TV with premium channels
    Food and Beverages - Coffee/tea maker, free minibar items, 24-hour room service, and free bottled water
    Bed Type and Features - Egyptian cotton linens, blackout drapes/curtains, turndown service, and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
    Extra Features - Free international calls, yard, and laptop-compatible safe
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Non-Smoking, pet friendly
    Room/bed type depends on availability at check-in

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Cable/satellite TV service
    • Ceiling fan
    • Champagne service
    • Closet/Wardrobe
    • Coffee and tea maker
    • Complimentary bottled water
    • Complimentary international calls
    • Complimentary local calls
    • Complimentary long-distance calls
    • Complimentary newspaper
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Egyptian cotton sheets
    • Hair dryer
    • HDTV
    • Housekeeping (Daily)
    • In room safe - laptop compatible
    • Minibar (stocked, Complimentary items)
    • Non Smoking
    • Patio (Furnished)
    • Pet-friendly room
    • Phone
    • Pool (Private)
    • Premium bedding
    • Rainfall showerhead
    • Room and bed type depend on availability check-in
    • Room Linens provided
    • Slippers
    • Soundproofed rooms
    • Turndown service
    • TV
    • TV - Plasma
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 42
    • Yard

ABOUT THE HOTEL

About Blue Diamond Luxury Boutique - All Inclusive - Adults Only Hotel

Hotel Location & Nearby Attractions

Located in Playa del Carmen (Riviera Maya), Blue Diamond Luxury Boutique - All Inclusive - Adults Only is within a 10-minute drive of Tres Rios Ecopark and Quinta Avenida. This luxury property is 4.9 mi (7.9 km) from Maroma Beach and 11 mi (17.6 km) from Xplor Theme Park.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Playa del Carmen? This property has 2260 square feet (210 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Restaurants, Bars, Lounge & Dining options

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Aquamarina Restaurant, one of the property's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is included.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 128 guestrooms featuring free minibar items and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, as well as phones with free international calls.
Pet Policy for Blue Diamond Luxury Boutique - All Inclusive - Adults Only
If you are thinking of bringing your pet and want to know if pets are allowed at Blue Diamond Luxury Boutique - All Inclusive - Adults Only, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Blue Diamond Luxury Boutique - All Inclusive - Adults Only are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Service animals are allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 23

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • Shield between guests and staff in main contact areas
  • LGBTQ friendly
  • Property confirms they are implementing guest safety measures
  • Onsite COVID-19 testing (PCR) is available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Onsite COVID-19 testing (Antigen) is available
  • Masks are available to guests
  • Protective clothing is available to guests
  • Reservations are required for onsite COVID-19 testing
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • No elevators

HOTEL LOCATION

Nearest airport and around Blue Diamond Luxury Boutique - All Inclusive - Adults Only
- Playa del Carmen, QROO Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

El Camaleón Mayakoba Golf Course - 1 km / 0.6 mi
Tres Rios Ecopark - 3.1 km / 1.9 mi
Playa Xcalacoco - 3.7 km / 2.3 mi
Gran Coyote Golf - 4.3 km / 2.6 mi
28 de Julio Square - 6.6 km / 4.1 mi
Punta Esmeralda Beach - 7.7 km / 4.8 mi
Virgen Beach - 7.9 km / 4.9 mi
Maroma Beach - 7.9 km / 4.9 mi
Guadalupe Church - 8 km / 5 mi
Playa 88 - 8.2 km / 5.1 mi
Playa Avenida Colosio - 8.4 km / 5.2 mi
Temazcal Natura - 8.7 km / 5.4 mi
Plaza Las Americas - 9.1 km / 5.6 mi
Mario Villanueva Stadium Madrid - 9.6 km / 5.9 mi
Mamitas Beach - 9.6 km / 6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 44 km / 27.3 mi
Cancun Intl. Airport (CUN) - 46.2 km / 28.7 mi

The preferred airport for Blue Diamond Luxury Boutique - All Inclusive - Adults Only is Cancun Intl. Airport (CUN).

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Blue Diamond Luxury Boutique - All Inclusive - Adults Only Hotel

Is free parking available at the Blue Diamond Luxury Boutique - All Inclusive - Adults Only?
Yes, parking is available free of cost at the Blue Diamond Luxury Boutique - All Inclusive - Adults Only. This is one of the hotels in Playa del Carmen with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Blue Diamond Luxury Boutique - All Inclusive - Adults Only, Playa del Carmen hotel. A good choice among Playa del Carmen hotels with free breakfast.
Does this property have a swimming pool?
Yes, Blue Diamond Luxury Boutique - All Inclusive - Adults Only has a hotel pool.
What is the check-in policy?
The checking times for Blue Diamond Luxury Boutique - All Inclusive - Adults Only are between 3:00 PM and 1:00 AM.
What is the check-out time?
This Blue Diamond Luxury Boutique - All Inclusive - Adults Only's check-out time is 12:00 PM.
What brand is Blue Diamond Luxury Boutique - All Inclusive - Adults Only?
Blue Diamond Luxury Boutique - All Inclusive - Adults Only is a part of BlueBay Resorts.
What is the street address for Blue Diamond Luxury Boutique - All Inclusive - Adults Only?
The address for Blue Diamond Luxury Boutique - All Inclusive - Adults Only is Km. 298.8 Carretera #307 Pto Juarez, Playa del Carmen, QROO 77710
Is Blue Diamond Luxury Boutique - All Inclusive - Adults Only an all inclusive property?

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • Premium alcoholic beverages included
  • In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.

Lessons/classes/games
  • Cooking
  • Language
Entertainment
  • Onsite live performances
Not included
  • Use of golf equipment
  • Surcharge for room service
  • Activities and services offered by independent operators
  • Offsite tours
What is the price for tonight?
Based on recent averages, the price for tonight can start at 822.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 822 per night.
When was the Blue Diamond Luxury Boutique - All Inclusive - Adults Only built?
The Blue Diamond Luxury Boutique - All Inclusive - Adults Only in Playa del Carmen was built in 2007.
How many guest rooms are at Blue Diamond Luxury Boutique - All Inclusive - Adults Only?
The Blue Diamond Luxury Boutique - All Inclusive - Adults Only has a total of 128 guest rooms.
How many floors does the Blue Diamond Luxury Boutique - All Inclusive - Adults Only have?
This Playa del Carmen hotel has 2 floors.
What is the hotel theme?
Travelers find this hotel Pet Friendly. Other themes include Luxury, Boutique, Beach, Golf, Spa, Adventure sport.
Recommended landmarks, attractions or things to do around BLUE DIAMOND LUXURY BOUTIQUE - ALL INCLUSIVE - ADULTS ONLY?
BLUE DIAMOND LUXURY BOUTIQUE - ALL INCLUSIVE - ADULTS ONLY is within minutes from El Camaleón Mayakoba Golf Course - 1 km / 0.6 mi , Tres Rios Ecopark - 3.1 km / 1.9 mi and Playa Xcalacoco - 3.7 km / 2.3 mi
Which the best airport near BLUE DIAMOND LUXURY BOUTIQUE - ALL INCLUSIVE - ADULTS ONLY?
The preferred airport for Blue Diamond Luxury Boutique - All Inclusive - Adults Only is Cancun Intl. Airport (CUN). The airport is conveniently located when visiting this Playa del Carmen hotel.

ADDITIONAL HOTEL REVIEWS

Blue Diamond Luxury Boutique - All Inclusive - Adults Only Reviews Summary

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Poor

    Pros: Proximity to Cancun airport. Nice beach. Food at Amber restaurant was very good.
    Cons: This hotel is not as advertised. The buildings are run down. Hot water is luke warm at best. Sewage smell dominated most of the property. The staff was not knowledgable about their own property or restaurant hours. The staff's English was limited.

  • Hotel review by Jayson

    Jayson

    Very Good

    Pros: The food overall was quite good. The hotel had a fun aesthetic in the rainforest and most of the staff were extremely welcoming and accommodating. Great beach access and a good, intimate experience for adults and couples.
    Cons: During the last night of our stay, a person who was not a guest was allowed to spend time at the bar, mingling with paid hotel guests, deceiving them about his intentions. Thankfully, security eventually removed him, but the bartender was complicit.

  • Hotel review by Alexandra

    Alexandra

    Very Poor

    Pros: The food and drinks were good.
    Cons: Hotel staff stole our credit cards, cash and apple airpods The day of the checkout we left our bags with the reception and after pickup discovered credit cards, cash and Apple airpods missing from nags. We reported issue, hotel later claimed we didn't.

  • Hotel review by Osman

    Osman

    Very Good

    It was very nice overall. Problems with the A/C and reaction times of the staff solving problems.

    Pros: The Staff was very friendly. The food was excellent at all times. The beach ist amazing.
    Cons: They have issues with the air conditioning. They had to move us from our original room to another room im the middle of the night. The air conditioning of the original room did not cool the room under 27C! And it was 34C outside with a humidity of over 80% at the time of our stay

  • Hotel review by Chelsea

    Chelsea

    Exceptional

    Exceptional

    Pros: Amazing food, and views
    Cons: Room could use a little more cleaning but that's only if I am being picky.

  • Hotel review by Cynthia

    Cynthia

    Exceptional

    Exceptional

    Pros: Everything was amazing! The food was delicious and the staff was phenominal.
    Cons: I cannot say a thing!

  • Hotel review by Anonymous

    Anonymous

    Exceptional

    The most important aspect is the staff they were wonderful:Agustin, Anselmo, Ulises, Francisco, Martin Alejando.everyone

    Pros: Everything the nature the installations Were wonderful

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Exceptional

    Pros: The rooms were beautiful and the staff was so kind. First class all the way. Beach was very well maintained even with the bad algae they were on top of it. White sand and clear blue water no rocks or debris to worry about stepping on.
    Cons: Even though it is all inclusive they do not let you take food from the restaurants and it is a $20 delivery fee to get food i your room. so unless you eat every meal at a restaurant plan on the extra cost.

  • Hotel review by Francisco

    Francisco

    Exceptional

    great poace to relax and have fun with your couple

    Pros: great place for couples, excelent food, and super nice room

  • Hotel review by Angela

    Angela

    Exceptional

    We had an absolutely amazing and wonderfully relaxing week at Blue Diamond and look forward to returning!

    Pros: Blue Diamond resort is a truly gorgeous, well maintained and beautiful resort. The sensitivity to the ecosystem and environment was wonderful and we felt very fortunate to be able to experience the natural jungle wildlife like spider monkeys coati, crocodiles, iguanas, wild deer and the many gorgeous birds. So special!! However, the true stars of the resort are the outstanding staff who provided VIP service and attention. We felt so warmly welcomed and appreciated. It was so lovely to see the staff interacting so warmly with each other and they seemed to be very happy and we always heard laughter. The room was spacious, lovely and very comfortable. It was great to always have a well stocked minibar with water and drinks and the housekeeping staff always kept the room clean. Please remember to take pesos to tip after meals and daily housekeeping. The theme nights and dinners were wonderful and especially the Fireshow was outstanding and the Mexican dancers and mariachi band were fantastic. The food was delicious and varied and at Ambar men are asked to wear pants and shoes, not sandals, it was lovely to get a little dressed up. We hope we can return soon for another visit and highly recommend Blue Diamond.

  • Hotel review by Savanna

    Savanna

    Exceptional

    Perfect

  • Hotel review by János

    János

    Exceptional

    Exceptional

    Pros: The food was very good. The service also. The staff is very friendly and polite. Highly recommend to everyone who wants to spend some time in a quite and nice place.
    Cons: We had an issue with our room (a small animal made a nest behind the walls) what made a lot of noise during a night. When we mentioned to the staff, they sent a guy who couldn't fix it, so they offered a new room for us. After all, it was a success story and they managed it professionally.

  • Hotel review by Veerle

    Veerle

    Wonderful

    Exceptional

  • Hotel review by Neal

    Neal

    Wonderful

    Superb

    Pros: Super friendly and helpful staff! Every meal in our 5 night stay was fantastic and healthy. The wildlife on the property was an added bonus with spider monkeys and coati seen frequently right outside our room! Very relaxing adult vacation with modern architecture with a zen feel at the pool, spas and in the rooms. Not for those looking for a party environment ( but a short walk up the beach if you wanted that), more of a quiet, relaxing spot to be pampered at. Highly recommend and very likely to return

  • Hotel review by Alessandro

    Alessandro

    Exceptional

    Perfect

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Fair

    Pros: 1. The resort is very pretty. 2. The people working at the pool, restaurants, and the golf carts are angels. 3. Cocktails at night are spectacular. The day bar tenders are good as well. 4. The resort is silent and I mean silent. No music or anything
    Cons: 1. Very poor management. 2. Basic amenities (plumbing and ac break regularly). 3. Food is nothing special and charge $20 for room service.

  • Hotel review by Robert

    Robert

    Exceptional

    Next level boutique hotel experience

    Pros: The concept - boutique hotel in a little jungle, very private and relaxing, beautiful and spacious rooms, great food, really nice and clean beachfront, most importantly the staff was extremely friendly. We really enjoyed our stay and couldnt have asked for more

  • Hotel review by Anonymous

    Anonymous

    Very Good

    property could use some maintenance but overall great property. wed go back!

    Pros: excellent location, spa was fantastic and the staff was super friendly. beautiful property over all. we would definitely go back.
    Cons: our room was spacious with a great view of the lagoon but was missing the temperature control knob in the shower, the blinds were broken and the wooden floor buckled providing free splinters. the food was just ok, lunch being the best!

  • Hotel review by Claire

    Claire

    Very Good

    Very good

    Pros: The rooms were amazing. The facilities were amazing The wildlife was a lovely surprise
    Cons: The showers broke for >24 hours The air conditioning was not working in one of the restaurants which made it very uncomfortable to eat in (and work in if you were a member of staff) It was quite a long way to walk from one end of the hotel to the other.

  • Hotel review by Anonymous

    Anonymous

    Disappointing

    Disappointing!

    Pros: Beautiful setting and a slice of tropical heaven along with a few staff that made the stay special.
    Cons: Paid too much on arrival despite 10% app discount. Site advertises uses of private pool but this is wrong as you have to pay and book a spa treatment! Check in could have been much slicker. Dietary requirements were a constant struggle to get right despite numerous assurances and was often served food I could not eat. Booked onto activities that were all cancelled last minute and some (not all) staff were quite rude at times. Just not the experience I was hoping for.