Bienville House

  • 320 Decatur St , New Orleans, Louisiana 70130
  • 320 Decatur St , New Orleans, Louisiana - 70130
  • 855-516-1090
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Deluxe Double Room
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2 Double Beds

300-sq-foot room with city and courtyard views


Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Roll-in shower

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Superior Room, 1 King Bed, Balcony
Superior Room, 1 King Bed, Balcony
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1 King Bed

340-sq-foot room, balcony with courtyard views


Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Deluxe Room, 1 King Bed
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1 King Bed

300-sq-foot room with city and courtyard views


Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Suite (French Quarter)
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1 King Bed

535-sq-foot room with city views


Layout of Suite (French Quarter) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Superior King Salon
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1 King Bed

340-sq-foot room with city and courtyard views


Layout of Superior King Salon - Separate sitting area

Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Suite (Interior)
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1 King Bed

550 sq feet


Layout of Suite (Interior) - Separate sitting area

Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Need to Know - No windows

Non-Smoking

Amenities and Features

  • No windows
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
Standard Room, 1 King Bed
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1 King Bed

280 sq feet


Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
SunDeck Double
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2 Double Beds

320-sq-foot room, deck/patio with courtyard views


Layout of SunDeck Double - Separate sitting area

Internet - Free WiFi

In Room Entertainment - Flat-screen TV

Food and Beverages - Coffee/tea maker and room service

Bed Type and Features - Frette Italian linens, a down duvet, and blackout drapes/curtains

Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead

Extra Features - Laptop-compatible safe, iron/ironing board, and laptop workspace

Pleasure - Climate-controlled air conditioning and daily housekeeping

Non-Smoking

Amenities and Features

  • Coffee and tea maker
  • Housekeeping (Daily)
  • Italian Sheets (Frette)
  • Phone
  • Bath Towels Provided
  • Bathroom (Private)
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • Iron - ironing board
  • Room service - Restricted hours
  • In room safe - laptop compatible
  • Flat panel TV
  • Non Smoking
  • Complimentary Wifi
  • Blackout drapes-curtains
  • Designer toiletries
  • Desk
  • Laptop friendly workstation
  • AC / In-room climate control
  • Rainfall showerhead
  • Premium bedding
  • Shower only
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Bienville House Hotel

Hotel Location & Nearby Attractions

With a stay at Bienville House in New Orleans (French Quarter), you'll be steps from Canal Street and Decatur Street. This romantic hotel is 0.2 mi (0.3 km) from Royal Street and 0.2 mi (0.4 km) from Bourbon Street.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Renovations

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Hotel Accommodations and Guest Rooms

Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pet Policy for Bienville House
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Bienville House, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Bienville House are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment

Bienville House Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
General Amenities
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Restaurant
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Bienville House - New Orleans, Louisiana Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Decatur Street - 0.1 km / 0.1 mi
Jean Lafitte National Historical Park and Preserve Visitor Center - 0.1 km / 0.1 mi
Canal Street - 0.2 km / 0.1 mi
Woldenberg Park - 0.3 km / 0.2 mi
New Orleans Pharmacy Museum - 0.3 km / 0.2 mi
The Shops at JAX Brewery - 0.3 km / 0.2 mi
Royal Street - 0.3 km / 0.2 mi
Audubon Insectarium - 0.3 km / 0.2 mi
Bourbon Street - 0.4 km / 0.2 mi
Steamboat Natchez Dock - 0.4 km / 0.2 mi
The Shops at Canal Place - 0.4 km / 0.3 mi
New Orleans Musical Legends Park - 0.4 km / 0.3 mi
Historic New Orleans Collection - 0.4 km / 0.3 mi
Harrah's New Orleans Casino - 0.5 km / 0.3 mi
Cafe Du Monde - 0.5 km / 0.3 mi

The preferred airport for Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY) - 24.8 km / 15.4 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for New Orleans, Louisiana Hotels

 
 

Helpful Info & FAQs

Does this property have a swimming pool?

Yes, Bienville House has a hotel pool.

What is the check-in policy?

The checking times for Bienville House are between 4:00 PM and 11:00 PM. The minimum age to check-in is 21.

What is the check-out time?

This Bienville House's check-out time is 12:00 PM.

What brand is Bienville House?

Bienville House is an independent hotel.

What is the street address for Bienville House?

The address for Bienville House is 320 Decatur St, New Orleans, Louisiana 70130

What is the price for tonight?

Based on recent averages, the price for tonight can start at 119.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 119 per night.

How many guest rooms are at Bienville House?

The Bienville House has a total of 83 guest rooms.

How many floors does the Bienville House have?

This New Orleans hotel has 4 floors.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly, Conveniently near shopping options, Good for a Romantic Getaway. Other themes include Historic, Boutique.

Recommended landmarks, attractions or things to do around BIENVILLE HOUSE?

BIENVILLE HOUSE is within minutes from Decatur Street - 0.1 km / 0.1 mi , Jean Lafitte National Historical Park and Preserve Visitor Center - 0.1 km / 0.1 mi and Canal Street - 0.2 km / 0.1 mi

 
 

Guest Reviews

  Phone exclusive rates: Call 855-516-1090

Bienville House Reviews Summary

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Bienville House Reviews Summary

UserNico
9/10
 
Wonderful
Pros: The location was first rate! It was along the perimeter of the French Quarter, so it allowed for some separation from the hustle and bustle of tourists and traffic. The wait was also very courteous and accommodating.
Cons: The only complaint about the room was we did not have windows.
UserGregory
10/10
 
Exceptional
Pros: The location was in walking distance to the French Quarter and there were many restaurants and night clubs within a block of the hotel.
Cons: There was only one elevator, however, for the size of the hotel it was sufficient, just would be faster with more than one.
UserScott
7/10
 
Good
Pros: The location was great and the open balcony to the courtyard was so nice. Loved the jazz playing quietly in the background. Bed was comfortable, though a bit short for taller folks.
Cons: The bathroom had child's toothpaste smeared on the wall right by the light switch. Not sure how the hotel staff didn't see that to clean it. Then there was a fruit loop on the floor behind the door, so that is all you see while on the toilet.
UserChristopher
10/10
 
Exceptional
Pros: Fantastic waiters, bartenders, and housekeeping
Cons: Nothing
UserJohn
1/10
 
Very Poor
Pros: Location was ok .
Cons: Location was ok staff rude and inconsiderate of customers. Elevator was not working so we had to either use the stairs of 4 flights and or the service elevator. Beds were too small. The sun decks with wall too high to see street below. Never again.
UserVerified Hotel Guest
4/10
 
Disappointing
Pros: We’ve stayed at the Bienville house before and were very pleased with the location and the attractiveness of the hotel itself. They have an excellent complementary breakfast.
Cons: The room it’s self was OK. We booked a Terrace room, which turned out to be a walled off white box with no lighting at night. The elevator broke two separate times during our one night stay. Most of our disappointment came from the abrasive staff.
UserMark
8/10
 
Very Good
Pros: The location is amazing
Cons: Kind of dated decor
UserSharon
10/10
 
Exceptional
Pros: Hotel employee was most welcoming and helpful. Parking was extra $40 plus tax, but so worth it, right there on the premises
UserDeborah
10/10
 
Exceptional
Pros: Everything was great.
Cons: There wasn't anything bad.
UserScott
10/10
 
Exceptional
Pros: Very nice, clean, friendly.
Cons: No
UserVerified Hotel Guest
5/10
 
Fair
Pros: It's location! the front desk staff is not accomodating. Check in is at 4 pm almost a day wasted without a room the front desk said they would give me a courtesy call when my room was ready. I never got the call at 5pm I got the key very disappointe
Cons: Check in at 4 pm. Was told I would get a courtesy call but never received one. Finally I got a key to a windowless room next to a room with 2 dogs.
UserMaria
10/10
 
Exceptional
Pros: Elegant clean great staff.
Cons: Pets allowed
UserRobert
10/10
 
Exceptional
Pros: The location was wonderful.
Cons: The fact that they did have a parking garage but still chose to charge 40 dollars a day to park. Why couldn't it be rolled into the few of the room? One more added fee upon checkout when I thought I was already paid up.
UserBrittany
7/10
 
Good
Pros: Location was great
Cons: Parking is really expensive
UserRoger
9.6/10
 
Exceptional
Very friendly and helpful staff, very good location and spacious, clean rooms.

Pros: Everything.
Cons: Nothing
UserLaura
10/10
 
Exceptional
Beautiful ambience and great location.

Pros: Friendly and helpful staff, very comfortable room
 
Hotel Location & Nearby Attractions

With a stay at Bienville House in New Orleans (French Quarter), you'll be steps from Canal Street and Decatur Street. This romantic hotel is 0.2 mi (0.3 km) from Royal Street and 0.2 mi (0.4 km) from Bourbon Street.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and complimentary use of a nearby fitness facility.

Business, Other Amenities

Featured amenities include a business center, express check-in, and express check-out.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.

Renovations

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Hotel Accommodations and Guest Rooms

Stay in one of 83 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Pet Policy for Bienville House
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Bienville House, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Bienville House are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Only dogs and cats are allowed
Maximum number of pets per room 2

Additional Hotel Details
No cribs (infant beds) available
Property confirms they are implementing guest safety measures
No rollaway/extra beds available
Social distancing measures are in place
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment

Bienville House Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • Meeting Room Facilities
Fitness Services
  • Nearby fitness center - Free use
  • GYM - Fitness facilities
General Amenities
  • Hotel Restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
General Amenities
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • Elevator & lift on property
  • Dry cleaning & laundry service
Internet
  • Free internet
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
Lobby Level Services
  • Safe deposit box at front desk
  • Concierge service
  • Free news papers in lobby
Parking Services
  • Valet parking - Extra Charge
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Smoke free property
  • Roll in shower
  • Multilingual staff
Restaurants & Bars
  • Bar & lounge
  • Restaurant

Distances are displayed to the nearest 0.1 mile and kilometer.

Decatur Street - 0.1 km / 0.1 mi
Jean Lafitte National Historical Park and Preserve Visitor Center - 0.1 km / 0.1 mi
Canal Street - 0.2 km / 0.1 mi
Woldenberg Park - 0.3 km / 0.2 mi
New Orleans Pharmacy Museum - 0.3 km / 0.2 mi
The Shops at JAX Brewery - 0.3 km / 0.2 mi
Royal Street - 0.3 km / 0.2 mi
Audubon Insectarium - 0.3 km / 0.2 mi
Bourbon Street - 0.4 km / 0.2 mi
Steamboat Natchez Dock - 0.4 km / 0.2 mi
The Shops at Canal Place - 0.4 km / 0.3 mi
New Orleans Musical Legends Park - 0.4 km / 0.3 mi
Historic New Orleans Collection - 0.4 km / 0.3 mi
Harrah's New Orleans Casino - 0.5 km / 0.3 mi
Cafe Du Monde - 0.5 km / 0.3 mi

The preferred airport for Bienville House is Louis Armstrong New Orleans Intl. Airport (MSY) - 24.8 km / 15.4 mi

User
Nico
 
9/10
Wonderful
Pros: The location was first rate! It was along the perimeter of the French Quarter, so it allowed for some separation from the hustle and bustle of tourists and traffic. The wait was also very courteous and accommodating.
Cons: The only complaint about the room was we did not have windows.
User
Gregory
 
10/10
Exceptional
Pros: The location was in walking distance to the French Quarter and there were many restaurants and night clubs within a block of the hotel.
Cons: There was only one elevator, however, for the size of the hotel it was sufficient, just would be faster with more than one.
User
Scott
 
7/10
Good
Pros: The location was great and the open balcony to the courtyard was so nice. Loved the jazz playing quietly in the background. Bed was comfortable, though a bit short for taller folks.
Cons: The bathroom had child's toothpaste smeared on the wall right by the light switch. Not sure how the hotel staff didn't see that to clean it. Then there was a fruit loop on the floor behind the door, so that is all you see while on the toilet.
User
Christopher
 
10/10
Exceptional
Pros: Fantastic waiters, bartenders, and housekeeping
Cons: Nothing
User
John
 
1/10
Very Poor
Pros: Location was ok .
Cons: Location was ok staff rude and inconsiderate of customers. Elevator was not working so we had to either use the stairs of 4 flights and or the service elevator. Beds were too small. The sun decks with wall too high to see street below. Never again.
User
Verified Hotel Guest
 
4/10
Disappointing
Pros: We’ve stayed at the Bienville house before and were very pleased with the location and the attractiveness of the hotel itself. They have an excellent complementary breakfast.
Cons: The room it’s self was OK. We booked a Terrace room, which turned out to be a walled off white box with no lighting at night. The elevator broke two separate times during our one night stay. Most of our disappointment came from the abrasive staff.
User
Mark
 
8/10
Very Good
Pros: The location is amazing
Cons: Kind of dated decor
User
Sharon
 
10/10
Exceptional
Pros: Hotel employee was most welcoming and helpful. Parking was extra $40 plus tax, but so worth it, right there on the premises
User
Deborah
 
10/10
Exceptional
Pros: Everything was great.
Cons: There wasn't anything bad.
User
Scott
 
10/10
Exceptional
Pros: Very nice, clean, friendly.
Cons: No
User
Verified Hotel Guest
 
5/10
Fair
Pros: It's location! the front desk staff is not accomodating. Check in is at 4 pm almost a day wasted without a room the front desk said they would give me a courtesy call when my room was ready. I never got the call at 5pm I got the key very disappointe
Cons: Check in at 4 pm. Was told I would get a courtesy call but never received one. Finally I got a key to a windowless room next to a room with 2 dogs.
User
Maria
 
10/10
Exceptional
Pros: Elegant clean great staff.
Cons: Pets allowed
User
Robert
 
10/10
Exceptional
Pros: The location was wonderful.
Cons: The fact that they did have a parking garage but still chose to charge 40 dollars a day to park. Why couldn't it be rolled into the few of the room? One more added fee upon checkout when I thought I was already paid up.
User
Brittany
 
7/10
Good
Pros: Location was great
Cons: Parking is really expensive
User
Roger
 
9.6/10
Exceptional
Very friendly and helpful staff, very good location and spacious, clean rooms.

Pros: Everything.
Cons: Nothing
User
Laura
 
10/10
Exceptional
Beautiful ambience and great location.

Pros: Friendly and helpful staff, very comfortable room