With a stay at Best Western Papilio Hotel, you'll be centrally located in Surabaya, within a 10-minute drive of Tunjungan Plaza and Royal Plaza Surabaya. This hotel is 1.3 mi (2.1 km) from Petra Christian University and 1.7 mi (2.7 km) from Universitas Islam Negeri Sunan Ampel Surabaya.

Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and free babysitting. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 226 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Papilio Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Papilio Hotel are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Protective clothing is available to guests
• Essential workers only - NO
• Gloves are available to guests
• Masks are compulsory at the property
• No cribs (infant beds) available
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Individually-wrapped food options are available for breakfast
• Individually-wrapped food options are available for lunch
• Commonly-touched surfaces are cleaned with disinfectant