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RESERVATIONS

Best Western Plus Crystal, Hotel & Spa

5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000
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Best Western Plus Crystal, Hotel & Spa

5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000
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  • Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
    Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
    Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
    Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
    Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

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    Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

    1 King Bed, 538-sq-foot soundproofed room with a deck/patio
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    Room Highlights

    Layout of Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed) - Bedroom
    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - 2 bathrooms, deep soaking bathtub, and separate shower with a rainfall showerhead
    Extra Features - Iron/ironing board, safe, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Bathtub - Deep soaking
    • bathtub and shower (Separate)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Laptop friendly workstation
    • Non Smoking
    • Patio/Deck
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Room Linens provided
    • Slippers
    • Soundproofed rooms
    • Terrace
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
  • Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

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    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

    1 King Bed, 269 sq feet
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
    Extra Features - Iron/ironing board, safe, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Laptop friendly workstation
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
  • Standard Room, 1 Double Bed, Non Smoking (Small Room)
    Standard Room, 1 Double Bed, Non Smoking (Small Room)
    Standard Room, 1 Double Bed, Non Smoking (Small Room)
    Standard Room, 1 Double Bed, Non Smoking (Small Room)
    Standard Room, 1 Double Bed, Non Smoking (Small Room)

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    Standard Room, 1 Double Bed, Non Smoking (Small Room)

    1 Double Bed, 161 sq feet
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a shower with a rainfall showerhead
    Extra Features - Safe, laptop workspace, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Room Linens provided
    • Shower only
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
  • Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

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    Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

    1 King Bed, 269 sq feet
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
    Extra Features - Iron/ironing board, safe, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Accessibility - Visual fire alarm
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • doorways with Wheelchair width
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Grab-bar in shower
    • Grab-bar near toilet
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Laptop friendly workstation
    • Low height counters and sink
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Roll in shower
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
    • Visual fire alarm
    • Wheelchair accessible
  • Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

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    Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

    1 King Bed, Soundproofed room
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Bathrobes, slippers, and free toiletries
    Extra Features - Safe, laptop workspace, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Laptop friendly workstation
    • Non Smoking
    • Phone
    • Room Linens provided
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
  • Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)
    Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)
    Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)
    Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)
    Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

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    Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

    1 King Bed, 269 sq feet
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
    Extra Features - Iron/ironing board, safe, and laptop workspace; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Laptop friendly workstation
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43
  • Superior Room, 1 Queen Bed, Non Smoking
    Superior Room, 1 Queen Bed, Non Smoking
    Superior Room, 1 Queen Bed, Non Smoking
    Superior Room, 1 Queen Bed, Non Smoking
    Superior Room, 1 Queen Bed, Non Smoking

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    Superior Room, 1 Queen Bed, Non Smoking

    1 Queen Bed, 215 sq feet
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 43-inch flat-screen TV with premium channels
    Food and Beverages - Espresso maker, minibar (fees may apply), electric kettle, and 24-hour room service
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
    Extra Features - Safe, laptop workspace, and phone; free cribs/infant beds available on request
    Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating
    Non-Smoking, pet friendly

    Amenities and Features

    • 24 hours Room service
    • AC / In-room climate control
    • Bath Towels Provided
    • Bathrobes
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Closet/Wardrobe
    • Coffee and tea maker
    • Coffee Espresso maker
    • Complimentary bottled water
    • Complimentary cribs/infant beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Desk chair
    • Electric kettle
    • Flat panel TV
    • fully stocked Minibar
    • Hair dryer
    • Heating
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Non Smoking
    • Pet-friendly room
    • Phone
    • Rainfall showerhead
    • Room Linens provided
    • Shower Or Bathtub
    • Slippers
    • Soundproofed rooms
    • Toothbrush and toothpaste available on request
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • TV size: 43

ABOUT THE HOTEL

About Best Western Plus Crystal, Hotel & Spa Hotel

Hotel Location & Nearby Attractions

A stay at Best Western Plus Crystal, Hotel & Spa places you in the heart of Nancy, within a 5-minute walk of Congress Center Jean Prouve and Chambre de Commerce. This upscale hotel is 0.3 mi (0.5 km) from Musee Aquarium de Nancy and 0.3 mi (0.5 km) from Musee des Beaux-arts.

Popular Hotel Amenities and Features

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access and concierge services.

Business, Other Amenities

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Restaurants, Bars, Lounge & Dining options

Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

National Ratings

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Renovations

The following facilities or services will be unavailable from January 6 2025 to January 19 2025 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed on Sunday and Monday:
  • Bar/lounge

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 81 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pet Policy for Best Western Plus Crystal, Hotel & Spa
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Plus Crystal, Hotel & Spa, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Plus Crystal, Hotel & Spa are listed below.

Pets allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available through room service
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Best Western Plus Crystal, Hotel & Spa
- Nancy, Meurthe-et-Moselle Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Congress Center Jean Prouve - 0.3 km / 0.2 mi
Chambre de Commerce - 0.3 km / 0.2 mi
Villa Majorelle - 0.4 km / 0.3 mi
Musee Aquarium de Nancy - 0.5 km / 0.3 mi
Nancy Tourism Office - 0.6 km / 0.4 mi
Place Stanislas - 0.7 km / 0.4 mi
Nancy Hotel de Ville - 0.7 km / 0.4 mi
Musee des Beaux-arts - 0.7 km / 0.4 mi
Cathédrale Notre-Dame-de-l’Annonciation - 0.7 km / 0.5 mi
Nancy Cathedral - 0.7 km / 0.5 mi
Opéra national de Lorraine - 0.8 km / 0.5 mi
Place de l’Alliance - 0.9 km / 0.5 mi
Place de la Carriere - 0.9 km / 0.5 mi
Parc de la Pepiniere - 1 km / 0.6 mi
Musée lorrain - 1.1 km / 0.7 mi

The nearest airports are:
Metz (ETZ-Metz - Nancy - Lorraine) - 43 km / 26.7 mi
Epinal (EPL-Mirecourt) - 58.5 km / 36.3 mi

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Best Western Plus Crystal, Hotel & Spa Hotel

Does this property have a swimming pool?
Yes, Best Western Plus Crystal, Hotel & Spa has a hotel pool.
What is the check-in policy?
The checking times for Best Western Plus Crystal, Hotel & Spa are between 4:00 PM and anytime. The minimum age to check-in is 18.
What is the check-out time?
This Best Western Plus Crystal, Hotel & Spa's check-out time is 12:00 PM.
What brand is Best Western Plus Crystal, Hotel & Spa?
Best Western Plus Crystal, Hotel & Spa is a part of Best Western Hotels & Resorts.
What is the street address for Best Western Plus Crystal, Hotel & Spa?
The address for Best Western Plus Crystal, Hotel & Spa is 5 Rue Chanzy, Nancy, Meurthe-et-Moselle 54000
What is the price for tonight?
Based on recent averages, the price for tonight can start at 67.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 67 per night.
When was the Best Western Plus Crystal, Hotel & Spa built?
The Best Western Plus Crystal, Hotel & Spa in Nancy was built in 1889.
How many guest rooms are at Best Western Plus Crystal, Hotel & Spa?
The Best Western Plus Crystal, Hotel & Spa has a total of 81 guest rooms.
How many floors does the Best Western Plus Crystal, Hotel & Spa have?
This Nancy hotel has 6 floors. The hotel has 3 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Spa, Business, City, Spa.
Recommended landmarks, attractions or things to do around BEST WESTERN PLUS CRYSTAL, HOTEL & SPA?
BEST WESTERN PLUS CRYSTAL, HOTEL & SPA is within minutes from Congress Center Jean Prouve - 0.3 km / 0.2 mi , Chambre de Commerce - 0.3 km / 0.2 mi and Villa Majorelle - 0.4 km / 0.3 mi

ADDITIONAL HOTEL REVIEWS

Best Western Plus Crystal, Hotel & Spa Reviews Summary

  • Hotel review by Theofanis

    Theofanis

    Good

    Good

    Pros: Location
    Cons: I didnt get the room I paid for. The bathroom door was not closing.

  • Hotel review by Kai

    Kai

    Pleasant

    Pleasant

    Pros: The breakfast was good, the staff at the buffet very attentive. The hotel is central and close to Place Stanislas, the main attraction in Nancy.
    Cons: The promised pool didn't work on the day of our arrival. Instead, we could use the hamam. It was okay since we were offered free cancalation. It's still a disappointment since we were not able to rebook for something comparable. The room was too small for three adults. The parking situation wasn't good. Including breakfast and parking we payed 280 for one room for three visitors per night. A lot for what we got.

  • Hotel review by Noel

    Noel

    Fair

    We were disappointed and would not stay here again.

    Pros: The location was ok. The room was clean and nice TV and wifi. It was a modern and decent room.
    Cons: Most of the staff was not friendly. We are in our 70s and struggled to load our luggage onto the trolley and no one made a move to help. The bathroom was incredibly small. The room was tiny too. We had upgraded to a king comfort but our room seemed smaller than described. We had a lot of luggage, traveling over three weeks from the US, but it hasnt been a problem in other hotels.

  • Hotel review by Georg

    Georg

    Poor

    Pictures do not show the reality of the older rooms in the house -- not receommended -- price excess

    Pros: Nothing.
    Cons: I travel quite a lot, mostly on business. I stay in 4* or 5* hotels, mostly in a price range of 250 EUR per night incl. breakfast. Normally you get what this is worth. Here it was different, a huge disappointemt. Photos on booking do not show the relaity of the rooms. Room No. 413 is probably the worst romm in the house. I (176cm) was not able ot able to stand in the shower (Ceiling in a sloping roof 160cm at the highest point). View from the only window was on a windowless wall, roughly 7 meters away from my window. Very steep and narrow spiral staircase, with no chance to bring atrunk upstairs. The floorspace is newver 25m as indicated on booking. No picture of this room was available beforehand, otherwise no booking. Pool can be used for only one hour per day. Why? Room was cold. Heating didnt work. Asked reception, they promised to take care. Till end of stay no change. Extremely small elevator cabin: 3 persons plus trunk impossible to enter. And all that for nearly 280.00 EUR per night for me, wife and 9yo child (incl. breakfast). Child was really scared at the oldness of this hotel.

  • Hotel review by Marie

    Marie

    Very Good

    Very good

    Pros: Great breakfast! very modern and well decorated room

  • Hotel review by Anna

    Anna

    Wonderful

    Handy location and good all round

    Pros: Easy walk from train and into the old part of town. Helpful staff, we were in the older building so we had nice windows opening to the street. Small but useful lift in this side. Good pool and sauna. Nice bar on the roof.
    Cons: Not much if Im being fussy, toilet in one room, and shower and sink in another so you have to walk two different places if you need the loo at night and want to wash your hands after. But thats minor.

  • Hotel review by Rajiv

    Rajiv

    Pleasant

    Enjoyed the stay as the location is very good

  • Hotel review by Yang

    Yang

    Very Good

    Very good

  • Hotel review by Hannah

    Hannah

    Fair

    Spa access and services limited especially mid week

    Pros: The bed was comfortable, big shower, and the staff were friendly and helpful. Central location. Foyer and bar area were nice. Late check out.
    Cons: Room smelled like damp, and most money was clearly put into foyer/bar, the stairwell and room could've done with modernising. I payed more for this hotel compared to others in the area due to the spa access which I hoped to use in the morning of our one night stay for my birthday however after booking discovered that midweek the hammam and sauna only open 4-8pm and also no availability for massage during our stay until 1700 on the day of our departure which was a shame. Also only allowed 50 mins access to the pool per day. This should be made clear before booking as I would've booked elsewhere. Also despite information and app stating bar was open until 0100 on a Thursday we were told at midnight the bar was closed and were unable to use which was disappointing on my birthday after a long day of travelling and having to have a late meal.

  • Hotel review by Dominik

    Dominik

    Good

    Very nice and welcoming hotel, a good choice if you don't mind to stay in a very small room.

    Pros: Clean, modern and nice facilities and room. The staff was very friendly and forthcoming.
    Cons: The room, although nice, was tiny. Not a problem for single occupancy, but not comformtable for 2 guests.

  • Hotel review by Elena

    Elena

    Exceptional

    It was really great and a good spa in the heart of Nancy

    Pros: It was clean and stylish
    Cons: Maybe the cleaning of the shower

  • Hotel review by Christian

    Christian

    Wonderful

    Exceptional

  • Hotel review by Anonymous

    Anonymous

    Very Good

    Very good

  • Hotel review by Lionelbunting

    Lionelbunting

    Very Good

    A good best western!

    Pros: The welcome was friendly and smooth, the hotel was In a good location very close to the train station. The spa area was nice. I rarely stay in best westerns as they are often quite poor but this one was good.
    Cons: No dislikes, other than a little building works outside the hotel which was mildly annoying.

  • Hotel review by Jekatyerina

    Jekatyerina

    Exceptional

    Great, I loved it very much.

    Pros: The room was extremely comfortable and very clean. The design of the room and the whole hotel is simply brilliant! I enjoyed completely all premises of the hotel! The wifi was quick, the staff was very friendly! The location is fantastic, in the very centre, with the famous Excelsior Restaurant in 3 minutes walk, and all sightseeing very close. Really brilliant hotel, we will be happy to go back again!
    Cons: The air-conditioning worked great at night but seemed to stop in the morning, and that was not so great, as we reched the hotel very late and need to rest, and the weather was very hot.

  • Hotel review by Fabio

    Fabio

    Very Good

    Very nice place close to main interest points

    Pros: Position close to main sightseeing attractions. Presence of a pool.
    Cons: No parking.

  • Hotel review by Sonia

    Sonia

    Very Good

    Very good

  • Hotel review by Pavlos

    Pavlos

    Wonderful

    Great location, fantastic staff and very comfortable

    Pros: Great location near the town centre, really friendly and welcoming staff and super comfortable rooms - we had a great nights sleep and a delicious breakfast in the morning.
    Cons: Limited access to the swimming pool and spa unless you pay (only 50 mins)

  • Hotel review by Bart

    Bart

    Very Good

    Very good

    Pros: Staff gave us a new room after complaining about noisy neighbours. Nice spa, small swimming pool. Nice location for a city trip. Very nice rooftop bar.
    Cons: Noisy neighbours, the hotel advertised that the walls where thick enough not to hear anything. Four our first room that was a complete lie, we could hear everything. Second room was perfect!

  • Hotel review by Bohdan

    Bohdan

    Wonderful

    Good location.

    Pros: Good location. Friendly staff. Clean and nice rooms. Wellness!
    Cons: Almost all was fine. The room was somewhat small.