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RESERVATIONS

Best Western Executive Inn & Suites

2725 Buchanan Avenue SW, Grand Rapids, Michigan, 49548
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Best Western Executive Inn & Suites

2725 Buchanan Avenue SW, Grand Rapids, Michigan, 49548
Special rates available by phone for close
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  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

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    Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

    2 Queen Beds, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls, desk, and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Desk
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Suite, 1 King Bed, Non Smoking, Jetted Tub
    Suite, 1 King Bed, Non Smoking, Jetted Tub
    Suite, 1 King Bed, Non Smoking, Jetted Tub
    Suite, 1 King Bed, Non Smoking, Jetted Tub
    Suite, 1 King Bed, Non Smoking, Jetted Tub

    0/0

    Suite, 1 King Bed, Non Smoking, Jetted Tub

    1 King Bed, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    0/0

    Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    1 King Bed, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls, desk, and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Desk
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    0/0

    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    1 King Bed, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

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    Junior Suite, 2 Queen Beds, Accessible, Refrigerator & Microwave

    2 Queen Beds, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • doorways with Wheelchair width
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • Wheelchair accessible
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

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    Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    1 King Bed, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls, desk, and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Desk
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
    Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
    Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
    Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    0/0

    Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

    1 King Bed, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • doorways with Wheelchair width
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • Wheelchair accessible
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
    Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

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    Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

    2 Queen Beds, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls, desk, and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Desk
    • doorways with Wheelchair width
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • Wheelchair accessible
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access
  • Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)
    Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    0/0

    Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

    2 Queen Beds, 250 sq feet
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Internet - WiFi 25+ Mbps
    In Room Entertainment - 32-inch LCD TV with cable channels
    Food and Beverages - Refrigerator, microwave, and coffee/tea maker
    Bed Type and Features - Bed sheets
    Restrooms & Showers - Private bathroom, shower, a hair dryer, and towels
    Extra Features - Free long-distance calls and iron/ironing board
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary local calls
    • Complimentary long-distance calls
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • Iron - ironing board
    • Microwave
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • TV
    • TV - Cable Service
    • TV - LCD
    • TV size measurement: inch
    • TV size: 32
    • WiFi - Extra Charge
    • WiFi speed - 25+ Mbps
    • Wireless internet access

ABOUT THE HOTEL

About Best Western Executive Inn & Suites Hotel

Hotel Location & Nearby Attractions

With a stay at Best Western Executive Inn & Suites in Grand Rapids, you'll be within a 5-minute drive of Downtown Market and Van Andel Arena. This hotel is 4.8 mi (7.8 km) from DeVos Performance Hall and 5.4 mi (8.7 km) from John Ball Zoo.

Popular Hotel Amenities and Features

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.

Business, Other Amenities

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include microwaves and coffee/tea makers, as well as phones with free local calls.
Pet Policy for Best Western Executive Inn & Suites
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Executive Inn & Suites, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Executive Inn & Suites are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Additional Hotel Details
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Essential workers only - NO
  • Masks are compulsory at the property
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Best Western Executive Inn & Suites
- Grand Rapids, Michigan Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Metro Health Community Clinic - 3.3 km / 2.1 mi
Methadone Clinic - 3.8 km / 2.4 mi
Downtown Market - 4.7 km / 2.9 mi
Vander Veen's Dutch Store - 5.2 km / 3.2 mi
Steelcase Furniture Headquarters - 5.6 km / 3.5 mi
Heritage Hill Historic District - 6.6 km / 4.1 mi
Mercy Health Saint Mary's - 6.6 km / 4.1 mi
Urban Institute for Contemporary Arts - 6.7 km / 4.2 mi
Nathan Kroeze - 6.7 km / 4.2 mi
Meyer May House - 6.7 km / 4.2 mi
Van Andel Arena - 6.8 km / 4.2 mi
Grand Rapids Civic Theatre - 6.8 km / 4.2 mi
Dog Story Theater - 6.9 km / 4.3 mi
Woodland Mall - 6.9 km / 4.3 mi
Grand Rapids Children's Museum - 7 km / 4.4 mi

The preferred airport for Best Western Executive Inn & Suites is Gerald R. Ford International Airport (GRR) - 14.2 km / 8.8 mi

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

John Ball Zoo
Is a 140-acre zoo that offers a wide variety of animals and interactive exhibits (1.9 miles from the hotel location)
Address: 1300 Fulton W, Grand Rapids, MI 49504
Grand Rapids Public Museum
Features exhibits on history, nature, and cultural heritage, including a planetarium (2.5 miles from the hotel location)
Address: 272 Pearl St NW, Grand Rapids, MI 49504
Grand Rapids Art Museum
Features a vast collection of art from Renaissance to Modern, hosting various exhibitions and events (2.7 miles from the hotel location)
Address: 101 Monroe Center St NW, Grand Rapids, MI 49503
Blandford Nature Center
A 264-acre nature preserve offering walking trails, wildlife viewing, and educational programs (3.8 miles from the hotel location)
Address: 1715 Hillburn Ave NW, Grand Rapids, MI 49504
Frederik Meijer Gardens & Sculpture Park
A 158-acre botanical garden and outdoor sculpture park (7.1 miles from the hotel location)
Address: 1000 E Beltline Ave NE, Grand Rapids, MI 49525

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Best Western Executive Inn & Suites Hotel

Is free parking available at the Best Western Executive Inn & Suites?
Yes, parking is available free of cost at the Best Western Executive Inn & Suites. This is one of the hotels in Grand Rapids with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Best Western Executive Inn & Suites, Grand Rapids hotel. A good choice among Grand Rapids hotels with free breakfast.
Does this property have a swimming pool?
Yes, Best Western Executive Inn & Suites has a hotel pool.
What is the check-in policy?
The checking times for Best Western Executive Inn & Suites are between 3:00 PM and anytime. The minimum age to check-in is 21.
What is the check-out time?
This Best Western Executive Inn & Suites's check-out time is 11:00 AM.
What brand is Best Western Executive Inn & Suites?
Best Western Executive Inn & Suites is a part of Best Western Hotels & Resorts.
What is the street address for Best Western Executive Inn & Suites?
The address for Best Western Executive Inn & Suites is 2725 Buchanan Avenue SW, Grand Rapids, Michigan 49548
What is the price for tonight?
Based on recent averages, the price for tonight can start at 110.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 110 per night.
How many guest rooms are at Best Western Executive Inn & Suites?
The Best Western Executive Inn & Suites has a total of 69 guest rooms.
What is the hotel theme?
Travelers find this hotel .
Recommended landmarks, attractions or things to do around BEST WESTERN EXECUTIVE INN & SUITES?
BEST WESTERN EXECUTIVE INN & SUITES is within minutes from Metro Health Community Clinic - 3.3 km / 2.1 mi , Methadone Clinic - 3.8 km / 2.4 mi and Downtown Market - 4.7 km / 2.9 mi

ADDITIONAL HOTEL REVIEWS

Best Western Executive Inn & Suites Reviews Summary

  • Hotel review by Tracey

    Tracey

    Exceptional

    Exceptional

  • Hotel review by Monique

    Monique

    Poor

    Poor

    Cons: Outdated furniture, bed not too comfortable,

  • Hotel review by Kamela

    Kamela

    Exceptional

    Exceptional

  • Hotel review by Michael

    Michael

    Good

    Was what we needed

    Pros: Close to highway
    Cons: Older part of city, bed was a single mattress

  • Hotel review by Kelly

    Kelly

    Very Poor

    Bad

    Cons: I booked on booking.com and selected I was booking for someone else. It was due to a family emergency and my 2 yr old nephew needed to be seen at Helen Devos to try and save the function of his arm. They would not allow him to check in and use my booking, even with me on the phone to verify my credit card information booking #'s etc. Then my brother was charged $100 more then what I was charged.

  • Hotel review by Tania

    Tania

    Good

    Regular

    Pros: Breakfast and pool
    Cons: I request clean my room but they don’t do it

  • Hotel review by Robert

    Robert

    Disappointing

    Very poor front desk management

    Pros: Breakfast and coffee were great
    Cons: 30 minute wait to check in and out and deactivating the key before checkout during liDing our luggage

  • Hotel review by Danielle

    Danielle

    Wonderful

    Superb

  • Hotel review by Wendy

    Wendy

    Very Poor

    Bad

  • Hotel review by Derek

    Derek

    Exceptional

    Exceptional

    Pros: Very nice
    Cons: Na

  • Hotel review by Leebear64

    Leebear64

    Very Good

    Very good

  • Hotel review by Heritier

    Heritier

    Poor

    Disappointing

    Pros: Nicely located a short drive from the Arena. Not a loud area. There was nothing else good about it other than that.
    Cons: The pool was shut down, since February mind you, by the health department. GROSS! The desk lady told us is was only for a general maintenance issue so I felt lied to in a way. The room was half cleaned as we found clothing from the previous occupant behind the bottom of the curtain. Thankfully it was only a sock as my FOUR YEAR OLD SON found it, but the cleaning lady missed it... sounds like they need a new cleaning crew. Very sad about this Best Western as it is normally our go to hotel due to cleanliness and price, but now I'll be considering others... Breakfast was crap except the sausage links. Eggs were slimy, bagels were stale, sausage gravy had no flavor and was basically water.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Fair

    Pros: The check in. They got to me fast and got me omw.
    Cons: I didn't like I paid $---for King room that wasn't really worth it.

  • Hotel review by Mark

    Mark

    Pleasant

    Maybe go again

    Pros: Good value and good location near highway
    Cons: Our sink was clogged, they didn’t offer to change rooms, sent a room attendant with a plunger, and tried to charge us $30 more for two queens instead of 1 king bed.

  • Hotel review by Nicole

    Nicole

    Very Good

    Very good

    Pros: Easy check-in, quiet, good breakfast.
    Cons: That there was NO heads up that their POOL was closed. Which was half the reason we stayed there with a kid. I could have stayed somewhere else. Also, we stayed there 2 nights and I was disappointed that housekeeping didnt tidy up a little in-between, like new towels, condiments, garbage.

  • Hotel review by Richard

    Richard

    Poor

    Sucked

    Pros: Location was good for what I had to do but the area looked like an abandoned city with crappy buildings around and not sure it was safe
    Cons: The place smelled so strongly of pot I could barely stand it. I still haven’t seen the $100 deposit returned on my credit card and there is absolutely no reason for them to be holding it so long

  • Hotel review by Stormie

    Stormie

    Pleasant

    Pleasant

    Pros: The room was very clean and the spa tub was great. All the jets worked too, which was wonderful. The room was also very spacious. Breakfast was decent and expected for a continental. Overall, it was a pleasant stay but not what we were hoping for.
    Cons: The pool was closed. This was not mentioned on the booking page or their website and the primary reason we booked this location was for the pool. This was also not mentioned upon check-in. Looking over reviews, other people had this same complaint and the hotel replied saying they would fix that by letting guests know this so I assumed the pool was open finally when we weren't informed. They STILL DO NOT inform guests. How hard is it to type up a paper, print it, and put it on the front desk? The effort takes less than 5 minutes. Only other complaint is the hotel smelled terribly of cigarette smoke/marijuana. As someone with asthma, this was difficult at times.

  • Hotel review by Sarah

    Sarah

    Poor

    No thanks.

    Cons: My room had bed bugs. Also, when I got there I could smell a terrible smell, wafting down the hall, smelled like decomposition. Gross! Also, the bedding didn't smell clean, it smelled of cigarette smoke. Never will stay there again.

  • Hotel review by Tracey

    Tracey

    Exceptional

    Exceptional

    Pros: Everything was good clean and very nice.the room was awesome.
    Cons: The swimming pool was closed from Kent County health dept. And the pop machines were shut down they had no pop or water. In the machines. But other that everything was ok. And the elevators were slow. Overall it wasn't bad my husband check over the room to make sure there no bedbugs but did notice on the pull out couch bed that the mattress had some little scpests of tiny mold under the mattress, they said didn't look right but it looks like it had been there a while. But it was fine,breakfast was good ,had a great buffet style. We very pleased. Other a couple of things.

  • Hotel review by Justine

    Justine

    Fair

    Staff was not nice, hard...

    Pros: The hot tub in the room
    Cons: The toilet was not clean