Crossroads Inn & Suites

  • 440 Parkway , Gatlinburg, Tennessee 37738
  • 440 Parkway , Gatlinburg, Tennessee - 37738
  • 855-516-1090
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Outstanding value on upcoming dates.
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Standard Room, 1 King Bed, Accessible
Standard Room, 1 King Bed, Accessible
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1 King Bed

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Low height bed
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Lowered peephole - view port in door
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Apartment, 2 Bedrooms
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1 King Bed and 2 Queen Beds

Layout of Apartment, 2 Bedrooms - 2 bedrooms

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - 2 bathrooms, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Suite, 1 King Bed, Fireplace, Jetted Tub
Suite, 1 King Bed, Fireplace, Jetted Tub
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1 King Bed

Enjoy - Fireplace

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Fire-place
  • Jacuzzi / Jetted bathtub
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Studio Suite, 1 King Bed, Fireplace
Studio Suite, 1 King Bed, Fireplace
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1 King Bed

Enjoy - Fireplace

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Fire-place
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Studio Suite, 1 King Bed, Jetted Tub
Studio Suite, 1 King Bed, Jetted Tub
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1 King Bed

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, bathtub or shower (jetted bathtub available in some rooms)

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Jacuzzi / Jetted bathtub
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Standard Room, 2 Queen Beds, Accessible
Standard Room, 2 Queen Beds, Accessible
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2 Queen Beds

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • doorways with Wheelchair width
  • Heating
  • Non Smoking
  • TV
  • Low height bed
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Lowered peephole - view port in door
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Wheelchair accessible
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Standard Room, 1 King Bed
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1 King Bed

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Standard Room, 2 Queen Beds
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2 Queen Beds

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Room, 1 King Bed, Jetted Tub
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1 King Bed

Located on the top floor


Layout of Room, 1 King Bed, Jetted Tub - Bedroom, living room, and sitting area

Enjoy - Fireplace

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, jetted bathtub and separate shower

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • bathtub and shower (Separate)
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Location - top floor
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Fire-place
  • Sitting area (Separate)
  • Jacuzzi / Jetted bathtub
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Standard Room, 2 Queen Beds, Fireplace
Standard Room, 2 Queen Beds, Fireplace
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2 Queen Beds

Enjoy - Fireplace

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Fire-place
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
Suite, 1 King Bed (Seasonal Fireplace)
Suite, 1 King Bed (Seasonal Fireplace)
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 King Bed

Enjoy - Fireplace

Internet - Free WiFi

In Room Entertainment - 55-inch flat-screen TV with premium channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Premium bedding, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Iron/ironing board, desk, and phone

Pleasure - Climate-controlled air conditioning, daily housekeeping, and heating

Accessibility - Grab bar near toilet

Need to Know - No cribs (infant beds) available

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Heating
  • Non Smoking
  • TV
  • Premium bedding
  • Grab-bar near toilet
  • AC / In-room climate control
  • Blackout drapes-curtains
  • Refrigerator
  • Shower Or Bathtub
  • Coffee and tea maker
  • Housekeeping (Daily)
  • Complimentary Wifi
  • Phone
  • Desk
  • High-speed internet access
  • Complimentary local calls
  • No cribs (infant beds)
  • Bath Towels Provided
  • TV - Premium channels
  • Room Linens provided
  • Adjoining-Connecting rooms available
  • Wireless internet access
  • TV size measurement: inch
  • Shower-tub combination
  • Bathroom (Private)
  • Complimentary toiletries
  • Hair dryer
  • TV size: 55
  • Iron - ironing board
  • Fire-place
  • Flat panel TV
  • Microwave
  • TV - Cable Service
  • Internet access (complimentary)
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Crossroads Inn & Suites Hotel

Hotel Location & Nearby Attractions

When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 5-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. This hotel is 10 mi (16 km) from Dollywood and 0.8 mi (1.2 km) from Gatlinburg Convention Center.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Renovations

The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):

  • Breakfast
The property will be renovating from January 1 2024 to March 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Crossroads Inn & Suites
If you are thinking of bringing your pet and want to know if pets are allowed at Crossroads Inn & Suites, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Crossroads Inn & Suites are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Individually-wrapped food options are available
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Crossroads Inn & Suites Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
Business, Conference & Meetings
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Snowboarding nearby
  • Internet access - wireless
  • Wheelchair accessible path of travel
General Amenities
  • Laundry Room
  • Elevator & lift on property
Internet
  • Free internet
  • Wifi access
Lobby Level Services
  • 24/7 front desk
  • Fireplace in lobby
Outdoor
  • TV in common areas
Parking Services
  • Offstreet parking
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Kids pool
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas
 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Crossroads Inn & Suites - Gatlinburg, Tennessee Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Traffic Light #3 - 0.3 km / 0.2 mi
Historic Ogle Log Cabin - 0.3 km / 0.2 mi
Cooter's Place - 0.3 km / 0.2 mi
Hillbilly Golf - 0.4 km / 0.2 mi
Anakeesta - 0.5 km / 0.3 mi
Traffic Light #5 - 0.5 km / 0.3 mi
Ripley's Aquarium of the Smokies - 0.6 km / 0.3 mi
Traffic Light #6 - 0.6 km / 0.4 mi
Mountain Mall - 0.6 km / 0.4 mi
Guinness World Records Museum - 0.7 km / 0.4 mi
Fannie Farkle's Family Fun Parlor - 0.8 km / 0.5 mi
Traffic Light #1 - 0.8 km / 0.5 mi
Mysterious Mansion - 1 km / 0.6 mi
Ripley's Believe It Or Not Museum - 1.1 km / 0.7 mi
SkyPark - 1.1 km / 0.7 mi

The preferred airport for Crossroads Inn & Suites is McGhee Tyson Airport (TYS) - 70.3 km / 43.7 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Gatlinburg, Tennessee Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Crossroads Inn & Suites?

Yes, parking is available free of cost at the Crossroads Inn & Suites. This is one of the hotels in Gatlinburg with Free Parking.

Does this property have a swimming pool?

Yes, Crossroads Inn & Suites has a hotel pool.

What is the check-in policy?

The checking times for Crossroads Inn & Suites are between 4:00 PM and 11:00 PM. The minimum age to check-in is 21.

What is the check-out time?

This Crossroads Inn & Suites's check-out time is 11:00 AM.

What brand is Crossroads Inn & Suites?

Crossroads Inn & Suites is an independent hotel.

What is the street address for Crossroads Inn & Suites?

The address for Crossroads Inn & Suites is 440 Parkway, Gatlinburg, Tennessee 37738

What is the price for tonight?

Based on recent averages, the price for tonight can start at 120.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 120 per night.

How many guest rooms are at Crossroads Inn & Suites?

The Crossroads Inn & Suites has a total of 78 guest rooms.

How many floors does the Crossroads Inn & Suites have?

This Gatlinburg hotel has 4 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers.

Recommended landmarks, attractions or things to do around CROSSROADS INN & SUITES?

CROSSROADS INN & SUITES is within minutes from Traffic Light #3 - 0.3 km / 0.2 mi , Historic Ogle Log Cabin - 0.3 km / 0.2 mi and Cooter's Place - 0.3 km / 0.2 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Crossroads Inn & Suites Reviews Summary

UserEric
10/10
 
Exceptional
Perfect

UserStacy
6/10
 
Pleasant
Great location

Pros: Pool Location Check in last was very nice Check out lady was not Mirror was cool breakfast was ok
Cons: Not very clean in the bathroom There was hair in the sink and the floor was dirty Traffic was terrible to get out
UserStacy
7/10
 
Good
Good location

Pros: Mirror was cool Wish it was warm the pool was nice
Cons: Not very clean I was allergic to the detergent or something in the bed i itched the whole time Beds were very very uncomfortable like a rock Pillows sucked
UserJustin
8/10
 
Very Good
Amazing location, very spacious room, like new furniture. Recommend if you want to be close to town center!

Pros: The location was excellent, very close to everything, and the rooms were very spacious, which was amazing for our family! The pool area was so pretty, if we would have stayed in warmer weather, we would have enjoyed that a lot! The breakfast was so much more than expected! Was expecting the muffins, bagels, cereal, etc most places give. We had plenty of variety, sausage, eggs, waffles. Loved it! You can tell the whole place has been updated, looks very nice, and beds/furniture all look new.
Cons: The only not so good thing I can think of is that the bathroom wasnt as clean as it could have been. Granted I am OCD about cleanliness in my bathrooms, but it wasnt nearly as bad as I have had at other places in the area! Also, there were a couple spots/stains in our carpet. The carpet could be super clean, just stained?
UserCarrie
10/10
 
Exceptional
Perfect

UserCharles
8/10
 
Very Good
Very good

UserMontana
6/10
 
Pleasant
Pleasant

Pros: Great location
Cons: House keeping rarely came during our week stay. We had to walk to the office to get toilet paper or hunt down someone because they never stocked any in our room.
UserJanna
7/10
 
Good
Good

Cons: Beds
UserCarrie
10/10
 
Exceptional
Everything was great I the parking couldve been better

Pros: Everything
Cons: Parking
UserErin
7/10
 
Good
Good

UserJennifer
10/10
 
Exceptional
Perfect

UserKathy
8/10
 
Very Good
Very good

Pros: Lication
Cons: Bathroom door sticks badly.
UserKatelynn
9/10
 
Wonderful
We had a great time

Pros: Everything except pool not being heated
Cons: Pool was not heated
UserBarbara
9/10
 
Wonderful
Pros: Location! Near ole Red! Free parking! Wed come home from driving the smokies and park at the hotel and have a great night on the town! Really enjoyed our stay! We werent in the hotel much but its location and cleanliness made all the difference!
Cons: We didnt have a shower curtain or many towels but a quick call to the office and they were at the door with the requested items. They were shocked we were missing items. No but deal and it was fixed fast!
UserJane
7/10
 
Good
Good

UserWilliam
8/10
 
Very Good
Very good

Pros: Location was great. Bed was very comfortable.
Cons: Rooms need upgrading. Paint and furniture.
UserCarmen
5/10
 
Fair
It was ok

Pros: Location
Cons: Could have been more cleaner
UserMichaela
8/10
 
Very Good
Very good

Pros: We really enjoyed the location of the property, clean and friendly staff. Looked like they recently upgraded rooms as well.
Cons: Vending machines are out of order currently.
UserDonna
9/10
 
Wonderful
Exceptional

UserChris
10/10
 
Exceptional
Exceptional

Pros: Wonderful location
Cons: Nothing. It was a great stay
 
Hotel Location & Nearby Attractions

When you stay at Crossroads Inn & Suites in Gatlinburg, you'll be near ski lifts, within a 5-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. This hotel is 10 mi (16 km) from Dollywood and 0.8 mi (1.2 km) from Gatlinburg Convention Center.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a fireplace in the lobby.

Business, Other Amenities

Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Renovations

The following facilities or services will be unavailable from January 1 2024 to March 31 2024 (dates subject to change):

  • Breakfast
The property will be renovating from January 1 2024 to March 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 78 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for Crossroads Inn & Suites
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Crossroads Inn & Suites, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Crossroads Inn & Suites are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Professional property host/manager
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Temperature checks are available to guests
Individually-wrapped food options are available
Social distancing measures are in place
Staff temperature checks are conducted regularly
Property confirms they are implementing enhanced cleaning measures
Guests are provided with free hand sanitizer
Property is cleaned with disinfectant
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant

Crossroads Inn & Suites Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
Business, Conference & Meetings
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible path to elevator
  • Snowboarding nearby
  • Internet access - wireless
  • Wheelchair accessible path of travel
General Amenities
  • Laundry Room
  • Elevator & lift on property
Internet
  • Free internet
  • Wifi access
Lobby Level Services
  • 24/7 front desk
  • Fireplace in lobby
Outdoor
  • TV in common areas
Parking Services
  • Offstreet parking
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
  • Kids pool
Property Features
  • Assigned smoking areas
Restaurants & Bars
  • Coffee & tea in common areas

Distances are displayed to the nearest 0.1 mile and kilometer.

Traffic Light #3 - 0.3 km / 0.2 mi
Historic Ogle Log Cabin - 0.3 km / 0.2 mi
Cooter's Place - 0.3 km / 0.2 mi
Hillbilly Golf - 0.4 km / 0.2 mi
Anakeesta - 0.5 km / 0.3 mi
Traffic Light #5 - 0.5 km / 0.3 mi
Ripley's Aquarium of the Smokies - 0.6 km / 0.3 mi
Traffic Light #6 - 0.6 km / 0.4 mi
Mountain Mall - 0.6 km / 0.4 mi
Guinness World Records Museum - 0.7 km / 0.4 mi
Fannie Farkle's Family Fun Parlor - 0.8 km / 0.5 mi
Traffic Light #1 - 0.8 km / 0.5 mi
Mysterious Mansion - 1 km / 0.6 mi
Ripley's Believe It Or Not Museum - 1.1 km / 0.7 mi
SkyPark - 1.1 km / 0.7 mi

The preferred airport for Crossroads Inn & Suites is McGhee Tyson Airport (TYS) - 70.3 km / 43.7 mi

User
Eric
 
10/10
Exceptional
Perfect

User
Stacy
 
6/10
Pleasant
Great location

Pros: Pool Location Check in last was very nice Check out lady was not Mirror was cool breakfast was ok
Cons: Not very clean in the bathroom There was hair in the sink and the floor was dirty Traffic was terrible to get out
User
Stacy
 
7/10
Good
Good location

Pros: Mirror was cool Wish it was warm the pool was nice
Cons: Not very clean I was allergic to the detergent or something in the bed i itched the whole time Beds were very very uncomfortable like a rock Pillows sucked
User
Justin
 
8/10
Very Good
Amazing location, very spacious room, like new furniture. Recommend if you want to be close to town center!

Pros: The location was excellent, very close to everything, and the rooms were very spacious, which was amazing for our family! The pool area was so pretty, if we would have stayed in warmer weather, we would have enjoyed that a lot! The breakfast was so much more than expected! Was expecting the muffins, bagels, cereal, etc most places give. We had plenty of variety, sausage, eggs, waffles. Loved it! You can tell the whole place has been updated, looks very nice, and beds/furniture all look new.
Cons: The only not so good thing I can think of is that the bathroom wasnt as clean as it could have been. Granted I am OCD about cleanliness in my bathrooms, but it wasnt nearly as bad as I have had at other places in the area! Also, there were a couple spots/stains in our carpet. The carpet could be super clean, just stained?
User
Carrie
 
10/10
Exceptional
Perfect

User
Charles
 
8/10
Very Good
Very good

User
Montana
 
6/10
Pleasant
Pleasant

Pros: Great location
Cons: House keeping rarely came during our week stay. We had to walk to the office to get toilet paper or hunt down someone because they never stocked any in our room.
User
Janna
 
7/10
Good
Good

Cons: Beds
User
Carrie
 
10/10
Exceptional
Everything was great I the parking couldve been better

Pros: Everything
Cons: Parking
User
Erin
 
7/10
Good
Good

User
Jennifer
 
10/10
Exceptional
Perfect

User
Kathy
 
8/10
Very Good
Very good

Pros: Lication
Cons: Bathroom door sticks badly.
User
Katelynn
 
9/10
Wonderful
We had a great time

Pros: Everything except pool not being heated
Cons: Pool was not heated
User
Barbara
 
9/10
Wonderful
Pros: Location! Near ole Red! Free parking! Wed come home from driving the smokies and park at the hotel and have a great night on the town! Really enjoyed our stay! We werent in the hotel much but its location and cleanliness made all the difference!
Cons: We didnt have a shower curtain or many towels but a quick call to the office and they were at the door with the requested items. They were shocked we were missing items. No but deal and it was fixed fast!
User
Jane
 
7/10
Good
Good

User
William
 
8/10
Very Good
Very good

Pros: Location was great. Bed was very comfortable.
Cons: Rooms need upgrading. Paint and furniture.
User
Carmen
 
5/10
Fair
It was ok

Pros: Location
Cons: Could have been more cleaner
User
Michaela
 
8/10
Very Good
Very good

Pros: We really enjoyed the location of the property, clean and friendly staff. Looked like they recently upgraded rooms as well.
Cons: Vending machines are out of order currently.
User
Donna
 
9/10
Wonderful
Exceptional

User
Chris
 
10/10
Exceptional
Exceptional

Pros: Wonderful location
Cons: Nothing. It was a great stay