Best Western Clearlake Plaza

  • 3440 E Clearlake Avenue , Springfield, Illinois 62702
  • 3440 E Clearlake Avenue , Springfield, Illinois - 62702
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
Call us for Spring Deals
 
 

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Standard Room, 1 Queen Bed, Accessible, Bathtub
Standard Room, 1 Queen Bed, Accessible, Bathtub
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1 Queen Bed

299 sq feet


Internet - WiFi

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, bathtub, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Wheelchair accessible
  • Coffee and tea maker
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Bathtub only
  • Flat panel TV
  • TV - Cable Service
  • No cribs (infant beds)
Suite, 1 King Bed, Non Smoking, Microwave
Suite, 1 King Bed, Non Smoking, Microwave
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1 King Bed

360 sq feet


Internet - Free wired Internet access

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Shower-tub combination
  • Refrigerator
  • Wheelchair accessible
  • Coffee and tea maker
  • Complimentary wired Internet
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Microwave
  • Flat panel TV
  • TV - Cable Service
  • No cribs (infant beds)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
View room details and amenities View details & amenities
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3 Queen Beds and 1 Double Sofa Bed

357 sq feet


Internet - WiFi

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - Toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Shower-tub combination
  • Refrigerator
  • Wheelchair accessible
  • Coffee and tea maker
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Microwave
  • Flat panel TV
  • TV - Cable Service
Standard Room, 1 Queen Bed, Accessible, Non Smoking
Standard Room, 1 Queen Bed, Accessible, Non Smoking
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 Queen Bed

299 sq feet


Internet - WiFi

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Shower only
  • Wheelchair accessible
  • Coffee and tea maker
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Flat panel TV
  • TV - Cable Service
  • No cribs (infant beds)
Standard Room, 1 King Bed, Non Smoking, Microwave
Standard Room, 1 King Bed, Non Smoking, Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

299 sq feet


Internet - Free wired Internet access

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Shower-tub combination
  • Refrigerator
  • Wheelchair accessible
  • Coffee and tea maker
  • Complimentary wired Internet
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Microwave
  • Flat panel TV
  • TV - Cable Service
  • No cribs (infant beds)
Standard Room, 2 Queen Beds, Non Smoking, Microwave
Standard Room, 2 Queen Beds, Non Smoking, Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

312 sq feet


Internet - Free wired Internet access

In Room Entertainment - 37-inch flat-screen TV with cable channels

Food and Beverages - Refrigerator, microwave, and coffee/tea maker

Bed Type and Features - Bed sheets

Restrooms & Showers - Partially open bathroom, shower/tub combination, a hair dryer, and towels

Extra Features - Iron/ironing board, desk, and wardrobe or closet; rollaway/extra beds available on request

Pleasure - Air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Need to Know - No cribs (infant beds) available, toothbrush and toothpaste not available

Non-Smoking

Amenities and Features

  • Bath Towels Provided
  • Non Smoking
  • Room Linens provided
  • TV
  • Shower-tub combination
  • Refrigerator
  • Wheelchair accessible
  • Coffee and tea maker
  • Complimentary wired Internet
  • Closet/Wardrobe
  • AC
  • Housekeeping (Daily)
  • Hair dryer
  • WiFi - Extra Charge
  • Iron - ironing board
  • Partially-open bathroom
  • Rollaway/extra beds - Extra Charge
  • Desk
  • Microwave
  • Flat panel TV
  • TV - Cable Service
  • No cribs (infant beds)
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Best Western Clearlake Plaza Hotel

Hotel Location & Nearby Attractions

With a stay at Best Western Clearlake Plaza in Springfield, you'll be near the airport, within a 5-minute drive of Abraham Lincoln Presidential Library and Museum and Lincoln Depot. This hotel is 2.8 mi (4.5 km) from St. John's Hospital and 2.8 mi (4.6 km) from Lincoln Home National Historic Site.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an indoor pool and a fitness center.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is included.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Pet Policy for Best Western Clearlake Plaza
If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Clearlake Plaza, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Clearlake Plaza are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 36
Maximum number of pets per room 2
Pet maximum weight in lb is 80

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Masks are compulsory at the property
No cribs (infant beds) available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Clearlake Plaza Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair accessible parking
  • Free continental breakfast
General Amenities
  • Elevator & lift on property
Internet
  • Wired Internet access - Free
  • Free internet
Lobby Level Services
  • Express check out
  • 24/7 front desk
Parking Services
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Best Western Clearlake Plaza - Springfield, Illinois Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Lincoln Depot - 4 km / 2.5 mi
Prairie Capitol Convention Center - 4.1 km / 2.5 mi
St. John's Hospital - 4.1 km / 2.6 mi
Abraham Lincoln Presidential Library and Museum - 4.2 km / 2.6 mi
Old State Capitol - 4.3 km / 2.7 mi
Lincoln Home National Historic Site - 4.4 km / 2.8 mi
Illinois State Capitol - 5.1 km / 3.2 mi
Memorial Medical Center - 5.4 km / 3.3 mi
Dana-Thomas House - 5.5 km / 3.4 mi
Illinois State Museum - 5.6 km / 3.5 mi
Springfield and Central Illinois African-American History Museum - 6.5 km / 4.1 mi
Shea's Gas Station Museum - 6.7 km / 4.2 mi
Lincoln's Tomb - 7.1 km / 4.4 mi
Illinois State Fairgrounds - 7.5 km / 4.6 mi
Sky Glider - 8.3 km / 5.2 mi

The preferred airport for Best Western Clearlake Plaza is Springfield, IL (SPI-Abraham Lincoln Capital) - 10.7 km / 6.6 mi

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Springfield, Illinois Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Best Western Clearlake Plaza?

Yes, parking is available free of cost at the Best Western Clearlake Plaza. This is one of the hotels in Springfield with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the Best Western Clearlake Plaza, Springfield hotel. A good choice among Springfield hotels with free breakfast.

Does this property have a swimming pool?

Yes, Best Western Clearlake Plaza has a hotel pool.

What is the check-in policy?

The checking times for Best Western Clearlake Plaza are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This Best Western Clearlake Plaza's check-out time is 11:00 AM.

What brand is Best Western Clearlake Plaza?

Best Western Clearlake Plaza is a part of Best Western Hotels & Resorts.

What is the street address for Best Western Clearlake Plaza?

The address for Best Western Clearlake Plaza is 3440 E Clearlake Avenue, Springfield, Illinois 62702

What is the price for tonight?

Based on recent averages, the price for tonight can start at 89.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 89 per night.

How many guest rooms are at Best Western Clearlake Plaza?

The Best Western Clearlake Plaza has a total of 45 guest rooms.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Business.

Recommended landmarks, attractions or things to do around BEST WESTERN CLEARLAKE PLAZA?

BEST WESTERN CLEARLAKE PLAZA is within minutes from Lincoln Depot - 4 km / 2.5 mi , Prairie Capitol Convention Center - 4.1 km / 2.5 mi and St. John's Hospital - 4.1 km / 2.6 mi

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Best Western Clearlake Plaza Reviews Summary

UserSally
10/10
 
Exceptional
Exceptional

Cons: No bags in trash cans or laundry bag if you needed one
UserTomlin
9/10
 
Wonderful
Superb

UserRobert
8/10
 
Very Good
Very good

Cons: not the best pillows had to bring our own in to use
UserJonathan
9/10
 
Wonderful
Wish it was a little...

UserRosendo
10/10
 
Exceptional
Exceptional

UserKelli
5/10
 
Fair
Passable

UserEmily
8/10
 
Very Good
Very good

UserFritz
8/10
 
Very Good
Very good

UserJohn
10/10
 
Exceptional
Exceptional

UserRanda
7/10
 
Good
Good

UserKeith
8/10
 
Very Good
Very good

Pros: It was all wonderful but for the price I would have enjoyed a jacuzzi or hot tub. Other than that it was fantastic.
UserNatalie
7/10
 
Good
It was a nice quiet...

Pros: Convenient location, quiet room.
Cons: Older facility, needs updates.
UserThomas
10/10
 
Exceptional
Exceptional

Pros: The staff was very friendly and helpful. Bruce in particular went out of his way by making restaurant recommendations and helping with our rewards program. Room was very clean and quiet. Beds were really comfortable.
Cons: Nothing
UserSimone
5/10
 
Fair
Passable

UserTheresa
8/10
 
Very Good
The staff was friendly and...

Pros: Nice variety each day. Wish they had fresh oranges or clementines
Cons: The toilet was so low to the ground in my room.
UserAllyson
8/10
 
Very Good
Very good

Pros: Good
UserZofia
10/10
 
Exceptional
Exceptional

UserNicole
10/10
 
Exceptional
Exceptional

Pros: Very clean staff was great very nice
UserBaum
7/10
 
Good
Good

UserTara
10/10
 
Exceptional
Exceptional

Pros: Staff was awesome beyond words. Helpful and kind.
 
Hotel Location & Nearby Attractions

With a stay at Best Western Clearlake Plaza in Springfield, you'll be near the airport, within a 5-minute drive of Abraham Lincoln Presidential Library and Museum and Lincoln Depot. This hotel is 2.8 mi (4.5 km) from St. John's Hospital and 2.8 mi (4.6 km) from Lincoln Home National Historic Site.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an indoor pool and a fitness center.

Business, Other Amenities

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is included.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 45 air-conditioned rooms featuring flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Pet Policy for Best Western Clearlake Plaza
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Best Western Clearlake Plaza, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Clearlake Plaza are listed below.

Pets allowed
Only dogs are allowed
Pet maximum weight in kg is 36
Maximum number of pets per room 2
Pet maximum weight in lb is 80

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Masks are compulsory at the property
No cribs (infant beds) available
Commonly-touched surfaces are cleaned with disinfectant

Best Western Clearlake Plaza Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Business center on site
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Wheelchair-accessible registration desk
General Amenities
  • Wheelchair accessible parking
  • Free continental breakfast
General Amenities
  • Elevator & lift on property
Internet
  • Wired Internet access - Free
  • Free internet
Lobby Level Services
  • Express check out
  • 24/7 front desk
Parking Services
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Roll in shower

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lincoln Depot - 4 km / 2.5 mi
Prairie Capitol Convention Center - 4.1 km / 2.5 mi
St. John's Hospital - 4.1 km / 2.6 mi
Abraham Lincoln Presidential Library and Museum - 4.2 km / 2.6 mi
Old State Capitol - 4.3 km / 2.7 mi
Lincoln Home National Historic Site - 4.4 km / 2.8 mi
Illinois State Capitol - 5.1 km / 3.2 mi
Memorial Medical Center - 5.4 km / 3.3 mi
Dana-Thomas House - 5.5 km / 3.4 mi
Illinois State Museum - 5.6 km / 3.5 mi
Springfield and Central Illinois African-American History Museum - 6.5 km / 4.1 mi
Shea's Gas Station Museum - 6.7 km / 4.2 mi
Lincoln's Tomb - 7.1 km / 4.4 mi
Illinois State Fairgrounds - 7.5 km / 4.6 mi
Sky Glider - 8.3 km / 5.2 mi

The preferred airport for Best Western Clearlake Plaza is Springfield, IL (SPI-Abraham Lincoln Capital) - 10.7 km / 6.6 mi

User
Sally
 
10/10
Exceptional
Exceptional

Cons: No bags in trash cans or laundry bag if you needed one
User
Tomlin
 
9/10
Wonderful
Superb

User
Robert
 
8/10
Very Good
Very good

Cons: not the best pillows had to bring our own in to use
User
Jonathan
 
9/10
Wonderful
Wish it was a little...

User
Rosendo
 
10/10
Exceptional
Exceptional

User
Kelli
 
5/10
Fair
Passable

User
Emily
 
8/10
Very Good
Very good

User
Fritz
 
8/10
Very Good
Very good

User
John
 
10/10
Exceptional
Exceptional

User
Randa
 
7/10
Good
Good

User
Keith
 
8/10
Very Good
Very good

Pros: It was all wonderful but for the price I would have enjoyed a jacuzzi or hot tub. Other than that it was fantastic.
User
Natalie
 
7/10
Good
It was a nice quiet...

Pros: Convenient location, quiet room.
Cons: Older facility, needs updates.
User
Thomas
 
10/10
Exceptional
Exceptional

Pros: The staff was very friendly and helpful. Bruce in particular went out of his way by making restaurant recommendations and helping with our rewards program. Room was very clean and quiet. Beds were really comfortable.
Cons: Nothing
User
Simone
 
5/10
Fair
Passable

User
Theresa
 
8/10
Very Good
The staff was friendly and...

Pros: Nice variety each day. Wish they had fresh oranges or clementines
Cons: The toilet was so low to the ground in my room.
User
Allyson
 
8/10
Very Good
Very good

Pros: Good
User
Zofia
 
10/10
Exceptional
Exceptional

User
Nicole
 
10/10
Exceptional
Exceptional

Pros: Very clean staff was great very nice
User
Baum
 
7/10
Good
Good

User
Tara
 
10/10
Exceptional
Exceptional

Pros: Staff was awesome beyond words. Helpful and kind.