Bad
Cons: The worst hotel that I have ever been
Problems start from check in on the first day, so me with my girlfriend after 4 hours train from Switzerland, buying ticket for Italian underground (its not very simple), after 2 underground trains with big suitcase came to the hotel, we hoped that after some minutes of registration we go to our room and lets rest after our way to hotel, but woman on the registration desk had other plan to us, shes name Stefania, she said, that because you both are till 18 its not possible to live in hotel, but I have already paid everything, also I have already been in Italian hotel in this summer with out problems it was 3 star hotel and this problems in 4 start hotel its real boolshit, I paid 316 for 2 night and I waited for normal service, this woman Stefania, start talk that we need to cancel paid reservation, me after the trip, I was very tired and I needed to explain that we came to country, where we will go now if you cancel the reservation, for this she said that she is very tired and it is our problem, I was shocked, really shocked from this service, after 15 minutes dialog, call to the main manager we did check in, so me and my girlfriend came into the room, about room, it was nice, but duvet cover was very genius it was like biscuit OREO cover blanket cover to be honestly its impossible to sleep with it, so we needed to use blanket without duvet cover, about breakfast, again I compare with my previous time in Italy in 3 start hotel, in 3 star hotel was so a lot of food, that I couldnt tasty all during the 5 days, 6-7 different main dishes, champagne, 10-11 different desserts, a lot of other little snacks and every day something were changed, here it was omelette, disgusting with a lot of oil potatoes, normal sausages, bacon, also some vegetables, 4 kind of slicing and some desserts and any changing during 2 days, now about shower, on the second day, after day walking and enjoying of Milano I wanted to take shower, but...