SureStay Plus Hotel by Best Western Albany Airport

  • 200 Wolf Rd , Albany, New York 12205
  • 200 Wolf Rd , Albany, New York - 12205
  • 855-516-1090
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Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)
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1 Queen Bed

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - A down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible, accessible bathtub, portable bathtub seat, bathroom grab bars, and wheelchair-width doorways

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Bathroom grab bars
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • Bathtub with Portable seat
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Blackout drapes-curtains
  • Desk
  • Accessible/Walk-in bathtub
  • AC / In-room climate control
  • doorways with Wheelchair width
  • Wheelchair accessible
  • Down comforter
Standard Room, 1 King Bed, Non Smoking, Microwave
Standard Room, 1 King Bed, Non Smoking, Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

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1 King Bed

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - A down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Down comforter
Standard Room, 2 Queen Beds, Non Smoking, Microwave
Standard Room, 2 Queen Beds, Non Smoking, Microwave
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

2 Queen Beds

Internet - Free wired Internet access

In Room Entertainment - 32-inch LCD TV with premium channels

Food and Beverages - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)

Bed Type and Features - A down duvet, blackout drapes/curtains, and bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Wheelchair accessible

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • Refrigerator
  • Closet/Wardrobe
  • Coffee and tea maker
  • Adjoining-Connecting rooms available
  • Housekeeping (Daily)
  • Shower-tub combination
  • Phone
  • Microwave
  • Bath Towels Provided
  • Complimentary local calls
  • Room Linens provided
  • Bathroom (Private)
  • Complimentary toiletries
  • TV - LCD
  • Hair dryer
  • Iron - ironing board
  • In room safe
  • Room service - Restricted hours
  • Complimentary cribs/infant beds
  • TV
  • TV - Cable Service
  • Non Smoking
  • Rollaway/extra beds - Extra Charge
  • TV - Premium channels
  • Complimentary wired Internet
  • Blackout drapes-curtains
  • Desk
  • AC / In-room climate control
  • Wheelchair accessible
  • Down comforter
 

About The Hotel

  Call us for secret deals: 855-516-1090

About SureStay Plus Hotel by Best Western Albany Airport Hotel

Hotel Location & Nearby Attractions

Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is within a 15-minute drive of University at Albany and Washington Park. This hotel is 6.3 mi (10.1 km) from Albany Institute of History and Art and 6.5 mi (10.5 km) from Governor Nelson A. Rockefeller Empire State Plaza.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has facilities measuring 5800 square feet (539 square meters), including a conference center. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5:30 AM to 10 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for SureStay Plus Hotel by Best Western Albany Airport
If you are thinking of bringing your pet and want to know if pets are allowed at SureStay Plus Hotel by Best Western Albany Airport, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Plus Hotel by Best Western Albany Airport are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 36
Maximum number of pets per room 2
Pet maximum weight in lb is 80

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
No elevators

SureStay Plus Hotel by Best Western Albany Airport

  • Surestay Plus Hotel by Best Western Albany Airport provides excellent service made possible by friendly, attentive, and efficient personnel.
  • Dining options provided at Surestay Plus Hotel include a lounge bar, a restaurant, and room service.
  • Surestay opens to clean spaces, both inside and outside the hotel.
  • Surestay Plus is home to leisure amenities, including a 24-hour fitness center and an indoor swimming pool.
  • Business amenities of Surestay Best Western include meeting rooms, a conference center, and a conference room as well as a 24-hour business center and a computer station.
  • Surestay Plus Hotel by Best Western serves satisfying complimentary breakfast.

Surestay Plus Hotel Useful Findings

Wrapped with an inviting ambiance, the 3-star Surestay by Best Western is perfect for that relaxing vacation. The Surestay Plus by Best Western is a short drive to several must-see sights, including the University of Albany SUNY, Palace Theater, and the New York State Capitol Building.

Surestay Best Western Syracuse Airport provides complimentary perks, including airport shuttle, hot and cold breakfast buffets, and wireless internet access. Surestay Best Western Reno Airport also offers air-conditioned guestrooms complete with 32-inch cable televisions, work desks, and kitchen facilities like microwaves, refrigerators, and coffeemakers.


SureStay Plus Hotel by Best Western Albany Airport Hotel Amenities


Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Conference center & rooms
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Hotel Restaurant
Transportation Services
  • Shopping center shuttle - Free
  • Area shuttle - Free

About SureStay By BestWestern Brand Hotels

SureStay Hotel Group is an innovative ‘white label’ hotel franchise by more than seven-decade-old Best Western Hotels & Resorts, offering value-seeking guests an outstanding travel experience at low prices. The chain, which started in late 2016, comes with three differentiated brands, namely, SureStay, SureStay Plus Hotel, and SureStay Signature Collection. These properties need to maintain a 3.5 or higher TripAdvisor scores to ensure guests quality service during their stay. They all adhere to the standards of Best Western’s brand, including complimentary breakfast, high-speed internet access, and well-appointed guestrooms.

 

SureStay Hotels are targeted at the economy and midscale markets within North America and abroad, yet a lot of them resembles major hotel groups’ soft brands or upmarket collections. Its first official property is the Genetti Hotel in Williamsport, PA, which obtains a 4.5 TripAdvisor score. It opened in December 2016. All SureStay brands are intended to operate independently from its parent chain and will have a website of its own. Best Western Hotels & Resorts president and CEO David Kong was quoted in a media report that the move was to avoid associating the quality of the Best Western brands with economy brands and create confusion with the customers.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around SureStay Plus Hotel by Best Western Albany Airport - Albany, New York Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Colonie Center Mall - 1.9 km / 1.2 mi
Northway Mall - 2.4 km / 1.5 mi
Pruyn House - 3.5 km / 2.2 mi
Albany County Hockey Facility - 4.2 km / 2.6 mi
Watervliet Shaker National Historic Site - 4.3 km / 2.7 mi
Albany NanoTech Complex - 4.9 km / 3 mi
Latham Farms - 4.7 km / 2.9 mi
Siena College - 5.2 km / 3.2 mi
University at Albany - 5.6 km / 3.5 mi
Curtain Call Theater - 5.6 km / 3.5 mi
Westland Hills Park - 5.9 km / 3.7 mi
Westgate Plaza - 6.2 km / 3.8 mi
SEFCU Arena - 6.3 km / 3.9 mi
Crossgates Mall - 6.5 km / 4.1 mi
Lions Park - 8 km / 5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 3.4 km / 2.1 mi
Schenectady, NY (SCH-Schenectady County) - 22.6 km / 14 mi
Hudson, NY (HCC-Columbia County) - 55.2 km / 34.3 mi

The preferred airport for SureStay Plus Hotel by Best Western Albany Airport is Albany Intl. Airport (ALB).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Albany, New York Hotels

 
 

Helpful Info & FAQs

Is free parking available at the SureStay Plus Hotel by Best Western Albany Airport?

Yes, parking is available free of cost at the SureStay Plus Hotel by Best Western Albany Airport. This is one of the hotels in Albany with Free Parking.

Does this property have a swimming pool?

Yes, SureStay Plus Hotel by Best Western Albany Airport has a hotel pool.

What is the check-in policy?

The checking times for SureStay Plus Hotel by Best Western Albany Airport are between 3:00 PM and midnight. The minimum age to check-in is 21.

What is the check-out time?

This SureStay Plus Hotel by Best Western Albany Airport's check-out time is 11:00 AM.

What brand is SureStay Plus Hotel by Best Western Albany Airport?

SureStay Plus Hotel by Best Western Albany Airport is a part of SureStay By BestWestern.

What is the street address for SureStay Plus Hotel by Best Western Albany Airport?

The address for SureStay Plus Hotel by Best Western Albany Airport is 200 Wolf Rd, Albany, New York 12205

What is the price for tonight?

Based on recent averages, the price for tonight can start at 89.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 89 per night.

When was the SureStay Plus Hotel by Best Western Albany Airport built?

The SureStay Plus Hotel by Best Western Albany Airport in Albany was built in 1972.

How many guest rooms are at SureStay Plus Hotel by Best Western Albany Airport?

The SureStay Plus Hotel by Best Western Albany Airport has a total of 153 guest rooms.

How many floors does the SureStay Plus Hotel by Best Western Albany Airport have?

This Albany hotel has 2 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Family.

Recommended landmarks, attractions or things to do around SURESTAY PLUS HOTEL BY BEST WESTERN ALBANY AIRPORT?

SURESTAY PLUS HOTEL BY BEST WESTERN ALBANY AIRPORT is within minutes from Colonie Center Mall - 1.9 km / 1.2 mi , Northway Mall - 2.4 km / 1.5 mi and Pruyn House - 3.5 km / 2.2 mi

Which the best airport near SURESTAY PLUS HOTEL BY BEST WESTERN ALBANY AIRPORT?

The preferred airport for SureStay Plus Hotel by Best Western Albany Airport is Albany Intl. Airport (ALB). The airport is conveniently located when visiting this Albany hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

SureStay Plus Hotel by Best Western Albany Airport Reviews Summary

UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The location was the only thing that was good.
Cons: This was one of the worst hotels I have ever stayed in. There was women's hair all over the towels,sink and shower. Dust/dirt on the floor. The carpet felt damp throughout the room. Room Smelled of bug spray, no blanket on the bed and lamps did not work.
UserVerified Hotel Guest
4/10
 
Disappointing
Cons: Found a huge hairball on the floor, overall not very clean and had a weird smell.
UserJamie
3/10
 
Poor
Pros: Location to the corrections facility.
Cons: Extremely run down and customer service was a joke. I should get my money back.
UserVerified Hotel Guest
6/10
 
Pleasant
Cons: The hotel had advertised to be serving Hot Breakfast. That is a lie and they do not provide hot breakfast. I just felt bad being lied to.
UserThomas
5/10
 
Fair
Pros: Location
Cons: Outdated and definitely not a 3 stars hotel.
UserDebra
2/10
 
Poor
Pros: Terrible beds where terrible
UserThomas
1/10
 
Very Poor
Pros: Close to good restaurants
Cons: No hair blower in room. Shower handle broken. No safety No slip bathtub. Waffle iron broken during breakfast.
UserTrent
8/10
 
Very Good
Pros: Enjoyed the hotel bar. Hotel at this caliber don¿t have many bars.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Staff overall very nice - room was fine
Cons: Aside from the room the hotel needs to be cleaned up - lots of trash outside and the inside has dirty floors, walls, doors etc.
UserChristopher
1/10
 
Very Poor
Pros: NOTHING.
Cons: This hotel was a dump. Run down and dirty. Pills on the floor , ice machines didn¿t work I wouldn¿t put my dogs here
UserJessica
3/10
 
Poor
Cons: Extremely dirty
UserSusan
10/10
 
Exceptional
Pros: The kids really enjoyed the pool. Beds were comfy, AC nicely chilly.
Cons: Didn't care for breakfast selection but that's simply personal choice.
UserVerified Hotel Guest
2/10
 
Poor
Pros: The staff was as helpful as they could be.
Cons: It smelled of old smoke and the room smelled like mildew. The bathroom was horrible. The one washcloth in our room was used and someone lost the laundry room key so we couldn¿t get any. Had to buy some. No actual comforters on the bed. Don¿t stay he
UserJay
1/10
 
Very Poor
Pros: Location is the only thing that was found to be good. It was within easy access to numerous food venues and quickly accessible to continue on my trip the next day.
Cons: The room was dirty, thank god the towels were clean. Shower was broken as well as the sink faucets were loose. Bed sheets had stains so I chose to sleep on the blanket instead - seeing as there was no way to get a different room. Hotel was booked solid.
UserVerified Hotel Guest
5/10
 
Fair
Pros: Great staff, good breakfast, room was ok
Cons: Room was clean but trash in parking lot (easily fixed), road noise, doors to outside and parking area around building were unlocked presenting safety hazard ( also easily fixable). Bathroom clean but not sparkling clean, cracked fixtures.
UserVerified Hotel Guest
2/10
 
Poor
Cons: Key cards don't work. Bathroom was dirty. Hallways were discussing. Room smelled like smoke. Vending machines are broken.
UserVerified Hotel Guest
3/10
 
Poor
Pros: staff were very pleasant and accomodating
Cons: halls and common areas were very dirty and unpleasant. breakfast was inadequate and breakfast area was not tended or clean.
UserBarbara
1/10
 
Very Poor
Pros: Location from Airport, freeway and shopping were good.
Cons: This place was a dump. Landscaping over grown with weeds. Building worn and neglected. Lobby stunk. Long line at counter with one incompetent person working. We left, cancelled our reservation and went to the Marriott.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: Nothing
Cons: This was the worst hotel I ever stayed at. I had to check out afraid of bring home bugs. I will be calling the health department. Bugs, bed smelled like urine, so dirty all over rooms, and the rest of the hotel.
UserVerified Hotel Guest
1/10
 
Very Poor
Pros: The woman working the front desk and the pool courtyard
Cons: Dirty, run down and smelled of cigarette and pot smoke. Pot smell overpowered our room twice and the pool area constantly. Extension cord wedged in outlet behind mattress (fire hazard). Could be a great hotel if cleaned and renovated.
 
Hotel Location & Nearby Attractions

Located in Albany, SureStay Plus Hotel by Best Western Albany Airport is within a 15-minute drive of University at Albany and Washington Park. This hotel is 6.3 mi (10.1 km) from Albany Institute of History and Art and 6.5 mi (10.5 km) from Governor Nelson A. Rockefeller Empire State Plaza.

Popular Hotel Amenities and Features

Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Albany? This hotel has facilities measuring 5800 square feet (539 square meters), including a conference center. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 5:30 AM to 10 AM.

Renovations

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 153 guestrooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for SureStay Plus Hotel by Best Western Albany Airport
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at SureStay Plus Hotel by Best Western Albany Airport, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Plus Hotel by Best Western Albany Airport are listed below.

Pets allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Pet maximum weight in kg is 36
Maximum number of pets per room 2
Pet maximum weight in lb is 80

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
Commonly-touched surfaces are cleaned with disinfectant
No elevators

SureStay Plus Hotel by Best Western Albany Airport


  • Surestay Plus Hotel by Best Western Albany Airport provides excellent service made possible by friendly, attentive, and efficient personnel.
  • Dining options provided at Surestay Plus Hotel include a lounge bar, a restaurant, and room service.
  • Surestay opens to clean spaces, both inside and outside the hotel.
  • Surestay Plus is home to leisure amenities, including a 24-hour fitness center and an indoor swimming pool.
  • Business amenities of Surestay Best Western include meeting rooms, a conference center, and a conference room as well as a 24-hour business center and a computer station.
  • Surestay Plus Hotel by Best Western serves satisfying complimentary breakfast.

Surestay Plus Hotel Useful Findings

Wrapped with an inviting ambiance, the 3-star Surestay by Best Western is perfect for that relaxing vacation. The Surestay Plus by Best Western is a short drive to several must-see sights, including the University of Albany SUNY, Palace Theater, and the New York State Capitol Building.

Surestay Best Western Syracuse Airport provides complimentary perks, including airport shuttle, hot and cold breakfast buffets, and wireless internet access. Surestay Best Western Reno Airport also offers air-conditioned guestrooms complete with 32-inch cable televisions, work desks, and kitchen facilities like microwaves, refrigerators, and coffeemakers.


SureStay Plus Hotel by Best Western Albany Airport Hotel Amenities

Accessibility
  • Wheelchair accessible - may have limitations
  • Wheelchair Accessible bathroom
  • In room accessibility
Breakfast Services
  • Complimentary Breakfast
Business, Conference & Meetings
  • Conference Facilities
  • Meeting Room Facilities
  • Conference space size : meters -
  • 24-hour / 7 Days business center
  • Conference space size : feet -
  • Conference center & rooms
Fitness Services
  • GYM - Fitness facilities
  • 24/7 fitness facilities
General Amenities
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
General Amenities
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
General Amenities
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Express check in
  • 24/7 front desk
  • Express check out
  • Safe deposit box at front desk
  • Luggage storage facilities
Lobby Level Services
  • Free news papers in lobby
Outdoor
  • TV in common areas
Parking Services
  • Self parking - Free
  • RV, bus & truck parking - Free
Pool Facilities
  • Number of indoor pools -
Property Features
  • Smoke free property
  • Multilingual staff
Restaurants & Bars
  • Coffee & tea in common areas
  • Number of bars & lounges -
  • Hotel Restaurant
Transportation Services
  • Shopping center shuttle - Free
  • Area shuttle - Free

About SureStay By BestWestern Brand Hotels

SureStay Hotel Group is an innovative ‘white label’ hotel franchise by more than seven-decade-old Best Western Hotels & Resorts, offering value-seeking guests an outstanding travel experience at low prices. The chain, which started in late 2016, comes with three differentiated brands, namely, SureStay, SureStay Plus Hotel, and SureStay Signature Collection. These properties need to maintain a 3.5 or higher TripAdvisor scores to ensure guests quality service during their stay. They all adhere to the standards of Best Western’s brand, including complimentary breakfast, high-speed internet access, and well-appointed guestrooms.

 

SureStay Hotels are targeted at the economy and midscale markets within North America and abroad, yet a lot of them resembles major hotel groups’ soft brands or upmarket collections. Its first official property is the Genetti Hotel in Williamsport, PA, which obtains a 4.5 TripAdvisor score. It opened in December 2016. All SureStay brands are intended to operate independently from its parent chain and will have a website of its own. Best Western Hotels & Resorts president and CEO David Kong was quoted in a media report that the move was to avoid associating the quality of the Best Western brands with economy brands and create confusion with the customers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Colonie Center Mall - 1.9 km / 1.2 mi
Northway Mall - 2.4 km / 1.5 mi
Pruyn House - 3.5 km / 2.2 mi
Albany County Hockey Facility - 4.2 km / 2.6 mi
Watervliet Shaker National Historic Site - 4.3 km / 2.7 mi
Albany NanoTech Complex - 4.9 km / 3 mi
Latham Farms - 4.7 km / 2.9 mi
Siena College - 5.2 km / 3.2 mi
University at Albany - 5.6 km / 3.5 mi
Curtain Call Theater - 5.6 km / 3.5 mi
Westland Hills Park - 5.9 km / 3.7 mi
Westgate Plaza - 6.2 km / 3.8 mi
SEFCU Arena - 6.3 km / 3.9 mi
Crossgates Mall - 6.5 km / 4.1 mi
Lions Park - 8 km / 5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 3.4 km / 2.1 mi
Schenectady, NY (SCH-Schenectady County) - 22.6 km / 14 mi
Hudson, NY (HCC-Columbia County) - 55.2 km / 34.3 mi

The preferred airport for SureStay Plus Hotel by Best Western Albany Airport is Albany Intl. Airport (ALB).

User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The location was the only thing that was good.
Cons: This was one of the worst hotels I have ever stayed in. There was women's hair all over the towels,sink and shower. Dust/dirt on the floor. The carpet felt damp throughout the room. Room Smelled of bug spray, no blanket on the bed and lamps did not work.
User
Verified Hotel Guest
 
4/10
Disappointing
Cons: Found a huge hairball on the floor, overall not very clean and had a weird smell.
User
Jamie
 
3/10
Poor
Pros: Location to the corrections facility.
Cons: Extremely run down and customer service was a joke. I should get my money back.
User
Verified Hotel Guest
 
6/10
Pleasant
Cons: The hotel had advertised to be serving Hot Breakfast. That is a lie and they do not provide hot breakfast. I just felt bad being lied to.
User
Thomas
 
5/10
Fair
Pros: Location
Cons: Outdated and definitely not a 3 stars hotel.
User
Debra
 
2/10
Poor
Pros: Terrible beds where terrible
User
Thomas
 
1/10
Very Poor
Pros: Close to good restaurants
Cons: No hair blower in room. Shower handle broken. No safety No slip bathtub. Waffle iron broken during breakfast.
User
Trent
 
8/10
Very Good
Pros: Enjoyed the hotel bar. Hotel at this caliber don¿t have many bars.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Staff overall very nice - room was fine
Cons: Aside from the room the hotel needs to be cleaned up - lots of trash outside and the inside has dirty floors, walls, doors etc.
User
Christopher
 
1/10
Very Poor
Pros: NOTHING.
Cons: This hotel was a dump. Run down and dirty. Pills on the floor , ice machines didn¿t work I wouldn¿t put my dogs here
User
Jessica
 
3/10
Poor
Cons: Extremely dirty
User
Susan
 
10/10
Exceptional
Pros: The kids really enjoyed the pool. Beds were comfy, AC nicely chilly.
Cons: Didn't care for breakfast selection but that's simply personal choice.
User
Verified Hotel Guest
 
2/10
Poor
Pros: The staff was as helpful as they could be.
Cons: It smelled of old smoke and the room smelled like mildew. The bathroom was horrible. The one washcloth in our room was used and someone lost the laundry room key so we couldn¿t get any. Had to buy some. No actual comforters on the bed. Don¿t stay he
User
Jay
 
1/10
Very Poor
Pros: Location is the only thing that was found to be good. It was within easy access to numerous food venues and quickly accessible to continue on my trip the next day.
Cons: The room was dirty, thank god the towels were clean. Shower was broken as well as the sink faucets were loose. Bed sheets had stains so I chose to sleep on the blanket instead - seeing as there was no way to get a different room. Hotel was booked solid.
User
Verified Hotel Guest
 
5/10
Fair
Pros: Great staff, good breakfast, room was ok
Cons: Room was clean but trash in parking lot (easily fixed), road noise, doors to outside and parking area around building were unlocked presenting safety hazard ( also easily fixable). Bathroom clean but not sparkling clean, cracked fixtures.
User
Verified Hotel Guest
 
2/10
Poor
Cons: Key cards don't work. Bathroom was dirty. Hallways were discussing. Room smelled like smoke. Vending machines are broken.
User
Verified Hotel Guest
 
3/10
Poor
Pros: staff were very pleasant and accomodating
Cons: halls and common areas were very dirty and unpleasant. breakfast was inadequate and breakfast area was not tended or clean.
User
Barbara
 
1/10
Very Poor
Pros: Location from Airport, freeway and shopping were good.
Cons: This place was a dump. Landscaping over grown with weeds. Building worn and neglected. Lobby stunk. Long line at counter with one incompetent person working. We left, cancelled our reservation and went to the Marriott.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: Nothing
Cons: This was the worst hotel I ever stayed at. I had to check out afraid of bring home bugs. I will be calling the health department. Bugs, bed smelled like urine, so dirty all over rooms, and the rest of the hotel.
User
Verified Hotel Guest
 
1/10
Very Poor
Pros: The woman working the front desk and the pool courtyard
Cons: Dirty, run down and smelled of cigarette and pot smoke. Pot smell overpowered our room twice and the pool area constantly. Extension cord wedged in outlet behind mattress (fire hazard). Could be a great hotel if cleaned and renovated.