SureStay Hotel by Best Western Phoenix Downtown

  • 424 W Van Buren St , Phoenix, Arizona 85003
  • 424 W Van Buren St , Phoenix, Arizona - 85003
  • 855-516-1090
Reserve Reserve
Outstanding value on upcoming dates.
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Click here for Group Reservations (9+ Rooms)
 

About The Hotel

  Call us for secret deals: 855-516-1090

About SureStay Hotel by Best Western Phoenix Downtown Hotel

Hotel Location & Nearby Attractions

With a stay at SureStay Hotel by Best Western Phoenix Downtown, you'll be centrally located in Phoenix, steps from The Van Buren and within a 10-minute walk of Arizona Federal Theatre. This golf hotel is 0.5 mi (0.8 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

Popular Hotel Amenities and Features

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Renovations

This property is closed from December 15 2021 to December 31 2022 (dates subject to change). The following facilities or services will be unavailable from January 17 2022 to December 31 2022 (dates subject to change):

  • Breakfast
  • Daily housekeeping
  • Laundry facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for SureStay Hotel by Best Western Phoenix Downtown
If you are thinking of bringing your pet and want to know if pets are allowed at SureStay Hotel by Best Western Phoenix Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Hotel by Best Western Phoenix Downtown are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
No elevators

SureStay Hotel by Best Western Phoenix Downtown Hotel Amenities


Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Daily
  • Wheelchair accessible parking
  • Free continental breakfast
General Amenities
  • Vending machine available
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
  • Safe deposit box at front desk
  • Tours - ticket assistance
Lobby Level Services
  • Concierge service
Outdoor
  • Garden on property
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property

About SureStay By BestWestern Brand Hotels

SureStay Hotel Group is an innovative ‘white label’ hotel franchise by more than seven-decade-old Best Western Hotels & Resorts, offering value-seeking guests an outstanding travel experience at low prices. The chain, which started in late 2016, comes with three differentiated brands, namely, SureStay, SureStay Plus Hotel, and SureStay Signature Collection. These properties need to maintain a 3.5 or higher TripAdvisor scores to ensure guests quality service during their stay. They all adhere to the standards of Best Western’s brand, including complimentary breakfast, high-speed internet access, and well-appointed guestrooms.

 

SureStay Hotels are targeted at the economy and midscale markets within North America and abroad, yet a lot of them resembles major hotel groups’ soft brands or upmarket collections. Its first official property is the Genetti Hotel in Williamsport, PA, which obtains a 4.5 TripAdvisor score. It opened in December 2016. All SureStay brands are intended to operate independently from its parent chain and will have a website of its own. Best Western Hotels & Resorts president and CEO David Kong was quoted in a media report that the move was to avoid associating the quality of the Best Western brands with economy brands and create confusion with the customers.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around SureStay Hotel by Best Western Phoenix Downtown - Phoenix, Arizona Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

The Van Buren - 0.1 km / 0.1 mi
Arizona Federal Theatre - 0.4 km / 0.3 mi
Phoenix City Hall - 0.5 km / 0.3 mi
Roosevelt Row - 0.5 km / 0.3 mi
Orpheum Theatre - 0.6 km / 0.4 mi
Arizona State University - Downtown Phoenix - 0.8 km / 0.5 mi
Phoenix Symphony Hall - 1.1 km / 0.7 mi
Symphony Hall - 1.1 km / 0.7 mi
Phoenix Convention Center - 1.1 km / 0.7 mi
Footprint Center - 1.2 km / 0.8 mi
Japanese Friendship Garden of Phoenix - 1.3 km / 0.8 mi
Arizona Center - 1.3 km / 0.8 mi
Heritage Square - 1.5 km / 0.9 mi
Children's Museum of Phoenix - 1.5 km / 0.9 mi
Arizona Science Center - 1.6 km / 1 mi

The nearest airports are:
Phoenix Sky Harbor Intl. Airport (PHX) - 9.6 km / 5.9 mi
Scottsdale, AZ (SCF) - 33.1 km / 20.6 mi
Phoenix Deer Valley Airport (DVT) - 31.2 km / 19.4 mi
Chandler, AZ (CHD-Chandler Municipal) - 42.5 km / 26.4 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 36.8 km / 22.8 mi

The preferred airport for SureStay Hotel by Best Western Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for Phoenix, Arizona Hotels

 
 

Helpful Info & FAQs

Is free parking available at the SureStay Hotel by Best Western Phoenix Downtown?

Yes, parking is available free of cost at the SureStay Hotel by Best Western Phoenix Downtown. This is one of the hotels in Phoenix with Free Parking.

Can you get free breakfast at this hotel?

Yes, complimentary breakfast is offered to guests staying at the SureStay Hotel by Best Western Phoenix Downtown, Phoenix hotel. A good choice among Phoenix hotels with free breakfast.

What is the check-in policy?

The checking times for SureStay Hotel by Best Western Phoenix Downtown are between 2:00 PM and 10:00 PM. The minimum age to check-in is 18.

What is the check-out time?

This SureStay Hotel by Best Western Phoenix Downtown's check-out time is 11:00 AM.

What brand is SureStay Hotel by Best Western Phoenix Downtown?

SureStay Hotel by Best Western Phoenix Downtown is a part of SureStay By BestWestern.

What is the street address for SureStay Hotel by Best Western Phoenix Downtown?

The address for SureStay Hotel by Best Western Phoenix Downtown is 424 W Van Buren St, Phoenix, Arizona 85003

What is the price for tonight?

Based on recent averages, the price for tonight can start at 82.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 82 per night.

When was the SureStay Hotel by Best Western Phoenix Downtown built?

The SureStay Hotel by Best Western Phoenix Downtown in Phoenix was built in 1962.

How many guest rooms are at SureStay Hotel by Best Western Phoenix Downtown?

The SureStay Hotel by Best Western Phoenix Downtown has a total of 36 guest rooms.

How many floors does the SureStay Hotel by Best Western Phoenix Downtown have?

This Phoenix hotel has 2 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include Golf.

Recommended landmarks, attractions or things to do around SURESTAY HOTEL BY BEST WESTERN PHOENIX DOWNTOWN?

SURESTAY HOTEL BY BEST WESTERN PHOENIX DOWNTOWN is within minutes from The Van Buren - 0.1 km / 0.1 mi , Arizona Federal Theatre - 0.4 km / 0.3 mi and Phoenix City Hall - 0.5 km / 0.3 mi

Which the best airport near SURESTAY HOTEL BY BEST WESTERN PHOENIX DOWNTOWN?

The preferred airport for SureStay Hotel by Best Western Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX). The airport is conveniently located when visiting this Phoenix hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

SureStay Hotel by Best Western Phoenix Downtown Reviews Summary

UserAdrian
10/10
 
Exceptional
Exceptional

UserAnonymous
10/10
 
Exceptional
Exceptional

UserLamecia
10/10
 
Exceptional
Exceptional

UserLulu
9/10
 
Wonderful
Superb

UserKenneth
10/10
 
Exceptional
Exceptional

UserGary
5/10
 
Fair
Passable

Pros: Lication
Cons: Small room. Small bathroom
UserMarie
1/10
 
Very Poor
I would not recommend this...

Pros: NOTHING!!! Eggs, what eggs? They advertise a breakfast which is one of the reasons I booked. They only had a grab and go that had enoigh food for one person, or cold cereal.
Cons: Everything. The shower had no place to put your soap, or hang a towel. The roo. Was to small for the redesigned industrial motif. The mual on the wall was scary. The pillows were terrible, good thing they gave us 4, we needed them all. The design of the room was terrible. The nois was awful, between the street noise and trains I got no sleep. I expected noise ftom the planes but all three was to much.
UserRisa
8/10
 
Very Good
Good!

Pros: It would be perfect, if there is poor.
Cons: Location
UserAnonymous
8/10
 
Very Good
Very good

Pros: It was clean, spacious, and l loved the freshly baked waffles at breakfast and free wifi working ok. Good value for money compared to more central hotels.
Cons: location did not feel safe. Even though it was within easy walking distance from downtown, I did not feel safe walking from/to the hotel on my own, even during the day.
UserSalman
8/10
 
Very Good
Very good

UserRichie
7/10
 
Good
Good

Pros: Well located, very nice brewery for drinks and food close by
Cons: Tight by very busy road
UserPatrick
4/10
 
Disappointing
Very disappointed with stay here,...

Pros: (1)Staff were helpful and friendly (3) Ten minute drive from the airport.
Cons: (1) Floors were dirty. (2) There was a musty smell from the bed linen. (3) Very poor lighting in the room. (4) Unacceptable loud road traffic noise clearly audible in room. (5) People loitering and talking loudly outside late into night. (6) Poor selection and not enough quantity of food for breakfast. (7) No seating in breakfast area.
UserSarah
5/10
 
Fair
Passable

Pros: The location and patio
Cons: The refrigerator leaked and there were soft spots in the floor
UserTara
9/10
 
Wonderful
Superb

UserCrystal
10/10
 
Exceptional
Exceptional

UserRebecca
8.3/10
 
Very Good
Great deal and location for...

Pros: Location and GREAT FRIENDLY staff
Cons: Outdated, could have been cleaner, but served our purposes very well.
UserMichele
10/10
 
Exceptional
Exceptional

Pros: Clean and comfortable rooms
Cons: All good!
UserAssaf
8.3/10
 
Very Good
Basic hotel

Pros: Easy checkin/checkout Clean What we need
Cons: The environment was a little beat not so good but still OK
UserMargaret
10/10
 
Exceptional
Perfect

Pros: Everything very friendly place to stay.
Cons: Nothing to complain about.
UserAnonymous
6.7/10
 
Pleasant
Pleasant

 
Hotel Location & Nearby Attractions

With a stay at SureStay Hotel by Best Western Phoenix Downtown, you'll be centrally located in Phoenix, steps from The Van Buren and within a 10-minute walk of Arizona Federal Theatre. This golf hotel is 0.5 mi (0.8 km) from Arizona State University - Downtown Phoenix and 0.7 mi (1.1 km) from Phoenix Symphony Hall.

Popular Hotel Amenities and Features

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services.

Business, Other Amenities

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.

Renovations

This property is closed from December 15 2021 to December 31 2022 (dates subject to change). The following facilities or services will be unavailable from January 17 2022 to December 31 2022 (dates subject to change):

  • Breakfast
  • Daily housekeeping
  • Laundry facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 36 air-conditioned rooms featuring refrigerators and LCD televisions. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.

Pet Policy for SureStay Hotel by Best Western Phoenix Downtown
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at SureStay Hotel by Best Western Phoenix Downtown, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SureStay Hotel by Best Western Phoenix Downtown are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Professional property host/manager
Property confirms they are implementing guest safety measures
Social distancing measures are in place
Property follows sanitization practices of SafeStay (AHLA - USA)
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Masks are compulsory at the property
No cribs (infant beds) available
No rollaway/extra beds available
Commonly-touched surfaces are cleaned with disinfectant
No elevators

SureStay Hotel by Best Western Phoenix Downtown Hotel Amenities

Breakfast Services
  • Complimentary Breakfast
General Amenities
  • Daily
  • Wheelchair accessible parking
  • Free continental breakfast
General Amenities
  • Vending machine available
  • Laundry Room
Internet
  • Free internet
Lobby Level Services
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
  • Safe deposit box at front desk
  • Tours - ticket assistance
Lobby Level Services
  • Concierge service
Outdoor
  • Garden on property
Parking Services
  • Self parking - Free
Property Features
  • Smoke free property

About SureStay By BestWestern Brand Hotels

SureStay Hotel Group is an innovative ‘white label’ hotel franchise by more than seven-decade-old Best Western Hotels & Resorts, offering value-seeking guests an outstanding travel experience at low prices. The chain, which started in late 2016, comes with three differentiated brands, namely, SureStay, SureStay Plus Hotel, and SureStay Signature Collection. These properties need to maintain a 3.5 or higher TripAdvisor scores to ensure guests quality service during their stay. They all adhere to the standards of Best Western’s brand, including complimentary breakfast, high-speed internet access, and well-appointed guestrooms.

 

SureStay Hotels are targeted at the economy and midscale markets within North America and abroad, yet a lot of them resembles major hotel groups’ soft brands or upmarket collections. Its first official property is the Genetti Hotel in Williamsport, PA, which obtains a 4.5 TripAdvisor score. It opened in December 2016. All SureStay brands are intended to operate independently from its parent chain and will have a website of its own. Best Western Hotels & Resorts president and CEO David Kong was quoted in a media report that the move was to avoid associating the quality of the Best Western brands with economy brands and create confusion with the customers.

Distances are displayed to the nearest 0.1 mile and kilometer.

The Van Buren - 0.1 km / 0.1 mi
Arizona Federal Theatre - 0.4 km / 0.3 mi
Phoenix City Hall - 0.5 km / 0.3 mi
Roosevelt Row - 0.5 km / 0.3 mi
Orpheum Theatre - 0.6 km / 0.4 mi
Arizona State University - Downtown Phoenix - 0.8 km / 0.5 mi
Phoenix Symphony Hall - 1.1 km / 0.7 mi
Symphony Hall - 1.1 km / 0.7 mi
Phoenix Convention Center - 1.1 km / 0.7 mi
Footprint Center - 1.2 km / 0.8 mi
Japanese Friendship Garden of Phoenix - 1.3 km / 0.8 mi
Arizona Center - 1.3 km / 0.8 mi
Heritage Square - 1.5 km / 0.9 mi
Children's Museum of Phoenix - 1.5 km / 0.9 mi
Arizona Science Center - 1.6 km / 1 mi

The nearest airports are:
Phoenix Sky Harbor Intl. Airport (PHX) - 9.6 km / 5.9 mi
Scottsdale, AZ (SCF) - 33.1 km / 20.6 mi
Phoenix Deer Valley Airport (DVT) - 31.2 km / 19.4 mi
Chandler, AZ (CHD-Chandler Municipal) - 42.5 km / 26.4 mi
Mesa, AZ (MSC-Falcon Field Municipal) - 36.8 km / 22.8 mi

The preferred airport for SureStay Hotel by Best Western Phoenix Downtown is Phoenix Sky Harbor Intl. Airport (PHX).

User
Adrian
 
10/10
Exceptional
Exceptional

User
Anonymous
 
10/10
Exceptional
Exceptional

User
Lamecia
 
10/10
Exceptional
Exceptional

User
Lulu
 
9/10
Wonderful
Superb

User
Kenneth
 
10/10
Exceptional
Exceptional

User
Gary
 
5/10
Fair
Passable

Pros: Lication
Cons: Small room. Small bathroom
User
Marie
 
1/10
Very Poor
I would not recommend this...

Pros: NOTHING!!! Eggs, what eggs? They advertise a breakfast which is one of the reasons I booked. They only had a grab and go that had enoigh food for one person, or cold cereal.
Cons: Everything. The shower had no place to put your soap, or hang a towel. The roo. Was to small for the redesigned industrial motif. The mual on the wall was scary. The pillows were terrible, good thing they gave us 4, we needed them all. The design of the room was terrible. The nois was awful, between the street noise and trains I got no sleep. I expected noise ftom the planes but all three was to much.
User
Risa
 
8/10
Very Good
Good!

Pros: It would be perfect, if there is poor.
Cons: Location
User
Anonymous
 
8/10
Very Good
Very good

Pros: It was clean, spacious, and l loved the freshly baked waffles at breakfast and free wifi working ok. Good value for money compared to more central hotels.
Cons: location did not feel safe. Even though it was within easy walking distance from downtown, I did not feel safe walking from/to the hotel on my own, even during the day.
User
Salman
 
8/10
Very Good
Very good

User
Richie
 
7/10
Good
Good

Pros: Well located, very nice brewery for drinks and food close by
Cons: Tight by very busy road
User
Patrick
 
4/10
Disappointing
Very disappointed with stay here,...

Pros: (1)Staff were helpful and friendly (3) Ten minute drive from the airport.
Cons: (1) Floors were dirty. (2) There was a musty smell from the bed linen. (3) Very poor lighting in the room. (4) Unacceptable loud road traffic noise clearly audible in room. (5) People loitering and talking loudly outside late into night. (6) Poor selection and not enough quantity of food for breakfast. (7) No seating in breakfast area.
User
Sarah
 
5/10
Fair
Passable

Pros: The location and patio
Cons: The refrigerator leaked and there were soft spots in the floor
User
Tara
 
9/10
Wonderful
Superb

User
Crystal
 
10/10
Exceptional
Exceptional

User
Rebecca
 
8.3/10
Very Good
Great deal and location for...

Pros: Location and GREAT FRIENDLY staff
Cons: Outdated, could have been cleaner, but served our purposes very well.
User
Michele
 
10/10
Exceptional
Exceptional

Pros: Clean and comfortable rooms
Cons: All good!
User
Assaf
 
8.3/10
Very Good
Basic hotel

Pros: Easy checkin/checkout Clean What we need
Cons: The environment was a little beat not so good but still OK
User
Margaret
 
10/10
Exceptional
Perfect

Pros: Everything very friendly place to stay.
Cons: Nothing to complain about.
User
Anonymous
 
6.7/10
Pleasant
Pleasant