Perfect

Superb

Pros: I recommend this hotel. We felt very comfortable here from the moment we arrived. Everything cozy and clean. All the employees from the reception, to the staff in the restaurant and at the bar and especially the cleaning lady were always willing to help with their own problems and make our stay better. What we really appreciated was the choice of menu in the restaurant, where you decide whether you want lunch or dinner. The pool was large and had plenty of sunbeds. It's a big pity that the other spa facilities, such as the showers, the hot tub and the kneipp bath, are on the other side of the hotel and the sun doesn't shine there anymore in the afternoon. A five minute walk from the hotel is the thermal baths of Negombo and on the other hand the small town of Lacco Ameno, so the location of the hotel is amazing. There is also a bus stop right next to the hotel. Although the rooms are smaller, they were enough for a night's sleep. The balcony was large, unfortunately we didn't have the opportunity to have a room with a sea view, because it was already occupied, but the view of the garden to the highest mountain, Monte Epomeo, was very nice. We have been to the island for several times, but this is the first time in this hotel and we will definitely use it for our next stay.

Superb

Pros: Food was average. The location and facilities were excellent. Service was efficient and friendly

Cons: The front desk was poor. The language barrier was exacerbated by lack of friendly efforts/lack of information. We were greeted by a woman who told us she wasnt feeling well!

Old school Italian beach hotel with wonderful thermal facilities

Pros: This is a really clean, well-run hotel that has a relaxed, family feel. It's clear that some guests have been coming here for years. The views from the property are outstanding, and it has really great thermal facilities if that's what you're after in Ischia - while the property is adjacent to Negombo Thermal Park, we didn't even feel the need to go - the hotel had everything! There are so many pools and places to sit out in the beautiful garden. Really reasonable priced food at the hotel. Loved how they kept bottles of wine and water for people at dinner/lunch for your next meal. The centre of Lacco Ameno is easily reached on foot in 10 minutes, although the hotel also offers a shuttle. We also walked to Forio through lovely woodland from the hotel, so it's really well placed for exploring the island. Lovely housekeeping and front of house staff.

Cons: Service at main meals times was a bit frantic and I feel like they could benefit from having an extra server in the dining room. The wait staff work really hard, and it shows. The spa could also be improved a bit - we both had several treatments and they weren't the most relaxing we've ever had. The whole experience is quite clinical and perfunctory, rather than luxurious.

Wonderful stay on Ischia

Pros: Excellent sleeping, good bed, firm mattress. Silent and efficient air condition. Calm surroundings, no noise. Clean room, clean bathroom, excellent room cleaning service. Food is wonderful, rich breakfast, you will not be disappointed. Dinner is very good also, the price for the menu is very good. How many pools can you use? I think it was 8 that they have. The hotel has a charming atmosphere, not the usual chain you find all around the world. Very personal. I can only recommend. Great staff. Very nice beach within 5 min of walking, shallow water, excellent swimming. Lots of restaurants in Lacco Ameno nearby, just a few minutes walking.

Cons: I cant think of something worth to mention here. Just peanuts, so I dont talk about it.

Enjoyed our stay. Value for money.

Pros: Comfortable clean room and bathroom. Wide choice of thermal springs. We has a room overlooking the sea and close to the thermal springs in the middle of terraced garden. Good food. Excellent value for money.

Cons: Very small room. The hotel does not provide any opportunity to select another type of room. Hotel showing age. Outside of building requires repair and touch upm

Disappointing

Pros: Views, breakfasts, pools all good.

Cons: The unfriendly staff. Dinner in too bright a room with assigned tables. Loud music until 11pm. Shower temperature hard to control.

Good

Pros: breakfast, good free beach close by, thermal pools

Cons: our room was on ground floor and balcony of room above was set back. this meant that it was over the bedroom area of our apartment. we were awoken most mornings at 6am with furniture being dragged across floor on balcony above.

Perfect

Good

Good

Pros: The location is super, close to Negombo thermal baths Clean rooms Nice views

Cons: Pool water burns your eyes Small rooms Showers did not work well Aircon does not cool enough. You are made to pay for pool towels even if you give them back Bar is not always manned appropriately Breakfast, although a large variety, was quite poor, apart from the pastries. (Stale bread, cheese, and ham put onto same dish)

Perfect

Exceptional

Pros: Nice place with beautiful terrace close to negombo park

Unforgetable holidays and especially the swimming pool!

Pros: You don't need a 5-star hotel to have fantastic holidays! St. Lorenzo has everything you need: increadibly nice staff (mainly at the reception and the hotel's driver), rich and good breakfast, comfortable beds, well-maintained gardens and especially an AMAZING swimming pool. The swimming pool has sea water, perfect shape, size and beautiful views. Unforgettable experience, thank you! :)

Cons: Just a little bit more decorations in the rooms...

Very good

Pros: great location, nice big clean rooms

Cons: No pool towels provided

Nice

Pros: The room was nice with a big porch with the island view, but a bit old, the water in the shower where moving from hot to cold was a bit challenging. we loved the outdoor and indoor pools. The service was great everyone were kind and answered any question we had.

Cons: The breakfast was more pastries then healthy ingredients

Superb

Pros: Hotel with lovely views. It was good to relax in the Jacuzzis with views. The pool was a good size. The breakfast was very good. Mostly, the staff were polite and helpful.

Cons: No internet connection in the room.

Lovely location and friendly staff

Pros: Very good location and friendly and helpful staff, especially the General Manager

Cons: Rooms need updating

Very relaxing stay in spacious surroundings

Pros: Lots of space to relax, excellent views, reasonable access to town.

Cons: Breakfast choice was limited with respect to fresh fruit and hot food.

Very good

Pros: Everything but the breakfast

Cons: The breakfast doesn't offer much variety.