Poor

Pros: The concert, and the restaurant. The penguins were hilarious.

Cons: My business partner and I were in town cleaning out an office and Kansas City to move it up to Duluth Minnesota. When we checked in the area that you walked in looked a little shabby. The individual is a checked us and we're not dressed professionally. The room was fine but I was expecting there to be some art because of the theme of the hotel but there was not art in the room or on the walls of the hallways on the third floor where we stayed. It was a Friday night and our room faced and abandoned parking lot where we parked our car. At about 2:00am it became very noisy outside and you could hear everything it was impossible to sleep. There are people yelling lots of honking and they had decided to run circles around an intersection to make tire marks, it sounded to me like they were trying to catch their tires on fire. I was worried that my vehicle, that it would be vandalized because when I looked out a window there was a person running around shining lights into all the cars. My car was not vandalized The noise continued and so finally at 3:45 I gave up and got up. I decided to go downstairs to get some work done so my business partner could sleep. I went into a lounge where I might be able to use my computer and was told that was the only space in the hotel where there was any space for me to work but it was incredibly messy from the night before with all kinds of bottles and cans empty pizza boxes and such lying around. The security guard offered to clean it and did clean off a few things. We did eat at the restaurant the night before and found that nice. But overall soundproofing the rooms would have helped a great deal as it's unfortunate to have a hotel stay where you cannot sleep. I was embarrassed that the place I had chosen was not a nice place to stay because I had let my business partner know that it would be a good experience.

Exceptional

Superb

This hotel is doing everything...

Pros: Classy, elegant yet funky. Very nicely decorated and comfortable rooms. We also enjoyed our lovely dinner downstairs in their restaurant. Bonus, you can see some great artwork too. Staff need lots of kudos for their attention to detail!

Cons: The size of the metal tables in the restaurant look cool but are not functional even for trim guests.

Superb

Exceptional

Very good

Exceptional

Overall we had a great...

Pros: Hotel and location were great. Parking lot by hotel could use some security.

Cons: We booked a 2 queen room which wasn't available so we were moved to a corner suite and we received one night free. We appreciated the accomodations made but would have preferred the room type we originally booked.

We enjoyed our stay and...

Pros: Unique experience with the art. Liked doentown location. Very hrlpful and friendly staff

Cons: The room carpet was worned. I prefer a more firm mattress. Not sure if the surrounding area is safe late at night.

Pleasant

Exceptional

Hotel needs attention

Pros: That it wasn’t a chain hotel

Cons: The fact that the heater fan was making a banging noise constantly that we had to change rooms at 2:30 in the morning and then the next room the lights didn’t work and the shampoo and conditioner were out. And the toilet ran all night

Exceptional

Went for a night with...

Pros: Distance to power and light.

Cons: Hotel is pretty dated still in the bathrooms. My “city view” was of the parking garage across the street.

Exceptional

Exceptional

Pros: Great restaurant and bar. Loved the museum displays.

Exceptional

Exceptional

3rd 21C Museum hotel for...

Pros: Nice quiet room. Not an institutional hotel. Good art.

Cons: Friday breakfast opened 45 minutes late -- and I had a breakfast meeting.