With a stay at Merchant Hotel in George Town (Downtown George Town), you'll be within a 5-minute drive of KOMTAR and Swettenham Pier Cruise Terminal. This hotel is 5 mi (8 km) from Penang Hill and 1.5 mi (2.4 km) from Gurney Drive.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Enjoy a meal at Merchant Cafe, or stay in and take advantage of the hotel's room service (during limited hours). Continental breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Make yourself at home in one of the 93 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

If you are thinking of bringing your pet and want to know if pets are allowed at Merchant Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Merchant Hotel are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Property confirms they are implementing guest safety measures
• Temperature checks are available to guests
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Property follows regional sanitization guidelines Safe & Clean (Malaysia)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Electrostatic spray is used for disinfection
• Masks are compulsory at the property
• No cribs (infant beds) available
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant