Exceptional

Disappointing

Exceptional

Very good

Good

Pros: easy and fast

Cons: The staff, well front desk, is either nice or not at all and no help

Pros: The gardens around the pool area and courtyard are really beautiful. So many flowers! The patio around the pool is so nice.

Cons: The tv, micro, and fridge were not working. The staff called Maintenance and the tech was able to correct the faulty electronic cal in about a half hour. It would have been nice to have coffee in the lobby. The $100 security deposit was a sad surprise.

Bad

Pros: They should give their customers a chance to cancel their reservation, i try to cancel my reservation 10 hours in advance and they wouldnt let me cancel. They kept all the money as a cancelation fee. I was there on military orders and still wouldnt help me.

Cons: Poor staff and no rooms available when it showed online they had one.

Pleasant

Pros: Clean

Exceptional

Exceptional

Very good

Pros: Nothing really

Cons: Will not be going back

Don't, unless you have to.

Pros: Bog standard average motel room priced like a decent hotel.

Cons: The location, the room and the facilities.

Exceptional

Pleasant

Bad

Cons: I stayed at the hotel on March 8th. I was harraassed by your stay multiple times by at least 5 calls for me to extend my stay from 8:30 to 10 am. The housekeeping manager banged on my door loud and was rude along with another staff knocking on my door at 10 am. Of course, I was upset and was rude back because of the number of interpretation to my morning. I did take off my lip stick with a towel and as I was leaving, I dropped my unsmoke cigarette, not realizing it. Now, I'm being falsely accused of smoking in the room, which did not happen. The housekeeper manager who came to my room is singling me out and is not telling the truth because I didn't allow her to talk to me the way she did. I feel at this point this is discrimination. I did not smoke in the room and was allowed per front desk to stay till 12 pm. due to the interruption. There is no proof to what is being said besides an unsmoke cigarette, which can be seen in the picture they sent. $210 for smoking fee in which, as seen on the reviews, people complaining about the rooms smelling like smoke and $100 for lip stick on a towel. I stayed 1 night and was harraassed on multiple occasions by multiple calls and 2 different employees coming to my door before my check out. And now I need to pay a total of $410 for an upset staff making false accusations, and i will not pay for that. If anything, my whole night should have been free by the way I was treated. Please look more into this. I will not let this go it is unfair not only was I being treated badly by the staff, but then they lied, and it's costing $310. I have stayed in lots of hotels as i enjoy traveling and have never had an issue before.

Very good

Very good

Very poor

Pathetic - Please avoid at...

Pros: Below average for price paid.

Cons: Charged $55 for ripped bedding despite not having ripped any bedding or sheets. False charges as incidentals after checking out. Please avoid this Hotel at all cost.