Pros: Everything was very clean, the room was very comfortable in size and included beautiful views. The breakfast could not have been better and the staff is very welcoming and supportive. I would strongly recommend this place.
Cons: The WiFi could have been better. If I had to work I would have been very disappointed. Very hard to get video running and very often the connection breaks.
James
Wonderful
Exceptional
Denis
Exceptional
Perfect
Lukáš
Very Good
Very good
Gabriel
Wonderful
Superb
Pros: - the kindness of the staff, especially the one at the reception - the position of the hotel - the view - large and spacious rooms
Cons: - the restricted schedule of the restaurant and the hurry of the waiters to collect the tables at 9 pm (the feeling that you are being kicked out) - if it were "adults only" for me it would be a plus
Karlene
Exceptional
10/10
Pros: Lovely staff and clean hotel
Throughout.
Cons: Nothing the hotel was excellent
Emma
Wonderful
Very restfull and excellent view.
Pros: The location is great ,breakfast was a bit crowded but the food is good.
Cons: No complaint
Anna
Exceptional
Perfect
Brian
Wonderful
Very relaxing comfortable stay
Pros: Modern clean comfortable hotel, friendly staff, spacious well designed rooms/suites, lovely pool area and right on the beach.
Cons: No congregation area other than small peripheral bar, loud music at times from the resort nearby
Robert
Very Good
Very good
Anthony
Wonderful
A well equipped 4 star hotel with friendly & welcoming staff
Pros: The location and view from the suite (on floor 3, 4 or 5) is great. Close enough for a short taxi ride to the Yumbo and good proximity for walking down to the beach. In the seedier side (for swingers!) the nearby (awful) Cita Centre will offer you all you might want. Otherwise its best to avoid the basement level. At the hotel the restaurant food is fine, most evenings with a rotating menu each evening so sure to cater for most peoples favourite dishes. There are no fixed seating times - which is a plus - but the older guests do tend to arrive early for dinner. The younger guests just manage their time to arrive as the first wave of oldies are heading to bed. The staff at the restaurant are very friendly and always smiling and many remember you form previous visits. We have been twice and we would visit again.
Cons: We never have stayed on the ground floor or first floor and unless you are a smoker or like second hand smoke I would recommend you avoid these floors as the design of the hotel and little wind means that smokers exhaled smoke can linger around the lower doors. Its a minor issue but one that will make you sick if you really cannot stomach smoke. The lifts are small but efficient.
Luca
Wonderful
Great Hotel in beautiful dunes location.
Pros: The hotel is really gorgeous and so quite. Fantastic room decor, bathroom and huge balcony. Good food both at breakfast and dinner A special thanks to David at reception.
Cons: I would prefer the hotel being Adult Only, it would reach a great vibe. The pool water was cold, this was really disappointing.
Alexandru
Wonderful
Great beach hotel
Pros: It's newly renovated so everything still looking pretty new. Tremendous view of the dunes out in the back. Very attentive staff, nice facilities, good cleanliness level in spite of the dunes nearby (can get very dusty). We got a free upgrade to the 3rd level rooms (where the sea view starts), as well as a complementary champagne bottle as we were celebrating our anniversary, which we very much appreciated. From the 3rd level up, the sea view (in October at least) basically gives you a direct sunrise view directly from your balcony. Very nice pool out in the back. There is an exit from the premises that leads through the dunes down to the beach in 5 mins walk, very convenient. There is also a complementary access to a bike garage where you can drop off a bike if you rent nearby for more days, or bring your own.
Cons: Build quality leaves a lot to be desired, thin walls make for noisy neighbors even when they are not necessarily trying. Limited access to free drinking water (unless you go to the bathroom tap, which is not recommended). Breakfast variety could be better, as well as the size of the venue for breakfast, it can get quite crowded in there. While we did enjoy the stay very much, didn't feel like the price reflected the overall quality of the stay.
Joseph
Wonderful
Superb
Pros: Nice location, lovely comfortable room
Cons: Nothing really
Domnov
Exceptional
Another great stay near Maspalomas
Pros: immaculate and a pleasure to stay as ever
Cons: Nothing in particular springs to mind!
Goker
Very Good
Very good
Pros: its view is amazing, friendly stuff and good food and drinks
Cons: Bar close very early at the evening. Also pool bar is open for a very short time
Michaela
Wonderful
Exceptional
Maria
Exceptional
Overall excellent place to stay, highly recommended.
Pros: Everything!! Food and location.
Cons: There were insects in the room like cockroaches running/passing by.
Emma
Exceptional
Beautiful hotel bringing a touch of class to Playa Del Ingles
Pros: This hotel is beautiful and well maintained. The staff are constantly cleaning, watering the gardens and making an effort to keep it spotless. From the moment you first step on the marble like floor outside the hotel you are met with a gorgeous looking and tranquil environment, and a wonderful view of the ocean and sand dunes as you walk through the doors to reception. We were also greeted with a welcome drink, orange juice or prosecco which is a great touch to impress you from the get go. The walk to the beach is around 10 minutes accross the dunes (not for everyone) but you can also walk out the front of the hotel and down some steps to the main strip instead to access the beach if the dunes arent your thing which is around 15 minutes. Staff are amazingly friendly and helpful. We must have asked reception a dozen queries about how to get to places, bus routes, taxis, restaurant recommendations and they were always so accomodating and enthusiastic to help. They can order you a taxi anywhere at the drop of a hat which we were also very impressed by, it feels like a 5 star service. The pool area was stunning with plenty of comfortable sunbeds (even some proper mattress like beds on the upper deck). The room was spacious and every room faces the ocean view with a balcony to sit on and enjoy a drink. We were luckily on floor 5 (top floor) so had amazing views and watched the sunrise each
Cons: The pool was a little bit cold, but only by a few degrees. Sadly no bat and ball or inflatables are allowed in the pool as they are keeping it a calm and tranquil place to relax which we were a bit disappointed by, but it didnt change how great the pool area was.