Good

Pros: Location is very good , near public transportation,shops , restaurants .

Cons: Staff not too friendly. Breakfast needs to be improved.

Passable

Cons: I have asked for a double bed for a married couple. But they provided a twin bed.

Perfect

Exceptional

Exceptional

Pros: Location is awesome tram and metro is near, we generally liked the price/performance

Good

Very good

Perfect

Very good

Its like sleeping in a palace

Pros: The hotel is beautiful. The staff is really friensly and provides good service. The breakfast is also really nice. Its like your staying in a castle. Amazing for this price.

Perfect

Rude reception, had to pay a night extra, no go for woman tourists that travel alone.

Pros: - Decor of room

Cons: - RECEPTIONISTS VERY RUDE, I have had a bad experience in this hotel. I came a day late because my flight got delayed. They put me in one building with bad wifi and no wifi in the room. The morning after, I gave the keys to the reception before I went out for the day. When I came back I had to pay for a whole extra night even though I had a second reservation at the hotel because my family were coming 2 days after me. I still payed after being treated bad by the receptionist then he sent me to the other building for the second reservation. The better building that I didn't know the existence of. Afterwards I went to the reception for the second building to get the night I payed refunded but I was refused that and the receptionist told me I had to go to THE OTHER BUILDING. The other receptionist told me he put the invoice in the trash. I am very disappointed by this service and will not be coming back.

The hotel is so dirty the staff they are not friendly they are asking for tips all the time with zero service

Pros: very bad Very dirty property nobody speak English

Cons: nothing I stay there for 10 days I didnt like it at all

Very good

Pros: The staff were amazing and made our stay very special.

Cons: The breakfast could improve.

Pleasant

good

Cons: Property the shower the breakfast

All recommendations for this hotel

Pros: The hotel is beautiful, in a phenomenal location, half a minute from the tram station (With which you arrive at all important places, drive around the center), a few minutes from the metro and from the bus that is directly connected to the airport (Havaist 12). The hotel staff is very friendly and ready to help at any time. First I was in a deluxe single room, and after 5 days my sister joined me so they gave us a triple room, for a small fee. Since I wrote during the reservation that I want a warm room (since it is January) and which is not noisy, I got one. The rooms have AC, so you can adjust the temperature yourself and it is really warm in the winter. In the room I had a refrigerator, kettle, safe, hair dryer, slippers. Breakfast is varied, salty, sweet, cereal, there is something for everyone. Around hotel you have a lot of restaurants, markets, shops. In hotel you can do PCR test for travel.

Cons: As far as cleanliness is concerned, it's not exactly 10. But you can't expect more for that money. Towels are changed every day, as well as toiletries.

Perfect

Exceptional

Pros: Everithing is Very Good

Exceptional

Pros: Every thing was good