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SCP Hilo Hotel

126 Banyan Way, Hilo, Hawaii, 96720
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SCP Hilo Hotel

126 Banyan Way, Hilo, Hawaii, 96720
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  • Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed
    Room, 1 King Bed

    0/0

    Room, 1 King Bed

    1 King Bed, Overlooking the courtyard
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens
  • Room, 1 King Bed, Balcony, Bay View
    Room, 1 King Bed, Balcony, Bay View
    Room, 1 King Bed, Balcony, Bay View
    Room, 1 King Bed, Balcony, Bay View
    Room, 1 King Bed, Balcony, Bay View

    0/0

    Room, 1 King Bed, Balcony, Bay View

    1 King Bed, Balcony/patio with bay views
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens
  • Room, 2 Double Beds, Poolside
    Room, 2 Double Beds, Poolside
    Room, 2 Double Beds, Poolside
    Room, 2 Double Beds, Poolside
    Room, 2 Double Beds, Poolside

    0/0

    Room, 2 Double Beds, Poolside

    2 Double Beds, Overlooking the garden
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens
  • Room, 2 Double Beds, Balcony, Bay View
    Room, 2 Double Beds, Balcony, Bay View
    Room, 2 Double Beds, Balcony, Bay View
    Room, 2 Double Beds, Balcony, Bay View
    Room, 2 Double Beds, Balcony, Bay View

    0/0

    Room, 2 Double Beds, Balcony, Bay View

    2 Double Beds, Balcony/patio with bay views
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Balcony
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Patio/Balcony
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens
  • Peaceful King Room
    Peaceful King Room
    Peaceful King Room
    Peaceful King Room
    Peaceful King Room

    0/0

    Peaceful King Room

    1 King Bed, Overlooking the garden
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    Room Highlights

    Internet - Free WiFi
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • Wheelchair accessible
    • Window screens
  • Peaceful 2 Double Beds Room
    Peaceful 2 Double Beds Room
    Peaceful 2 Double Beds Room
    Peaceful 2 Double Beds Room

    0/0

    Peaceful 2 Double Beds Room

    2 Double Beds, Overlooking the garden
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    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • Wheelchair accessible
    • Window screens
  • Room, 1 King Bed, Poolside
    Room, 1 King Bed, Poolside
    Room, 1 King Bed, Poolside
    Room, 1 King Bed, Poolside
    Room, 1 King Bed, Poolside

    0/0

    Room, 1 King Bed, Poolside

    1 King Bed, Views of the garden and pool
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • Wheelchair accessible
    • Window screens
  • Room, 2 Double Beds
    Room, 2 Double Beds
    Room, 2 Double Beds
    Room, 2 Double Beds

    0/0

    Room, 2 Double Beds

    2 Double Beds, Overlooking the courtyard
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, shower/tub combination, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Low-height counters and sink
    Need to Know - No rollaway/extra beds available
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • No rollaway/extra beds
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens
  • Room, 2 Double Beds, Accessible, Poolside
    Room, 2 Double Beds, Accessible, Poolside
    Room, 2 Double Beds, Accessible, Poolside
    Room, 2 Double Beds, Accessible, Poolside
    Room, 2 Double Beds, Accessible, Poolside

    0/0

    Room, 2 Double Beds, Accessible, Poolside

    2 Double Beds, Views of the garden and pool
    clock
    Check savings and offers

    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - 27-inch flat-screen TV with cable channels
    Food and Beverages - Refrigerator
    Bed Type and Features - Blackout drapes/curtains and bed sheets
    Restrooms & Showers - Private bathroom, bathtub or shower, designer toiletries, and a hair dryer
    Extra Features - Laptop workspace, phone, and iron/ironing board (on request)
    Pleasure - Climate-controlled air conditioning and daily housekeeping
    Accessibility - Wheelchair accessible
    Non-Smoking

    Amenities and Features

    • AC / In-room climate control
    • Accessible/Walk-in bathtub
    • Bath Towels Provided
    • Bathroom (Private)
    • Blackout drapes-curtains
    • Ceiling fan
    • Closet/Wardrobe
    • Complimentary toiletries
    • Complimentary Wifi
    • Designer toiletries
    • Desk
    • Desk chair
    • Flat panel TV
    • Grab-bar near toilet
    • Hair dryer
    • Hardwood flooring in room
    • Housekeeping (Daily)
    • Iron and ironing board - by request
    • Laptop friendly workstation
    • Low height counters and sink
    • Non Smoking
    • Phone
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Shower Or Bathtub
    • Shower-tub combination
    • Toilet Seat Raised
    • TV - Cable Service
    • Wheelchair accessible
    • Window screens

ABOUT THE HOTEL

About SCP Hilo Hotel Hotel

Hotel Location & Nearby Attractions

With a stay at SCP Hilo Hotel in Hilo (Keaukaha), you'll be within a 15-minute walk of Liliuokalani Park and Gardens and Coconut Island Park. This beach hotel is 1.6 mi (2.5 km) from Port of Hilo and 1.7 mi (2.8 km) from Hilo Farmers Market.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.

Business, Other Amenities

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hilo? This hotel has 400 square feet (37 square meters) of space consisting of conference space and a meeting room.

Restaurants, Bars, Lounge & Dining options

Enjoy a satisfying meal at Coconut Grill serving guests of SCP Hilo Hotel.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 135 guestrooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and ceiling fans.
Pet Policy for SCP Hilo Hotel
If you are thinking of bringing your pet and want to know if pets are allowed at SCP Hilo Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of SCP Hilo Hotel are listed below.

Pets allowed

Only dogs are allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

Maximum number of pets per room 2

Additional Hotel Details
  • Professional property host/manager
  • Contactless check-out is available
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • EarthCheck
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Masks are available to guests
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Essential workers only - NO
  • Gloves are available to guests
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Commonly-touched surfaces are cleaned with disinfectant
  • No elevators

HOTEL LOCATION

Nearest airport and around SCP Hilo Hotel
- Hilo, Hawaii Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Hamakua Heritage Corridor - 0.2 km / 0.1 mi
Naniloa Country Club - 0.7 km / 0.4 mi
Wailoa River State Park Hawaii - 1.2 km / 0.7 mi
Wailoa River State Recreation Area - 1.2 km / 0.7 mi
Liliuokalani Park and Gardens - 1.2 km / 0.8 mi
Coconut Island Park - 1.2 km / 0.8 mi
Hilo Art Museum - 1.2 km / 0.8 mi
Bayfront Park - 1.4 km / 0.9 mi
Port of Hilo - 1.4 km / 0.9 mi
Keaukaha Beach Park - 1.9 km / 1.2 mi
Panaewa Rainforest Zoo - 2.2 km / 1.4 mi
Wailoa Center - 2.3 km / 1.4 mi
Hawaiʻi Nui Brewing - 2.7 km / 1.7 mi
Hilo Shopping Center - 2.7 km / 1.7 mi
Hilo Farmers Market - 2.7 km / 1.7 mi

The nearest airports are:
Hilo Intl. Airport (ITO) - 5.1 km / 3.1 mi
Kona Intl. Airport (KOA) - 125.9 km / 78.2 mi

EXPLORE NEARBY ATTRACTIONS, ACTIVITIES AND LOCAL EXPERIENCES

Liliuokalani Gardens
Picturesque Japanese gardens offering peaceful paths, fishponds, and views of Hilo Bay. (1.5 miles from the hotel location)
Address: 189 Lihiwai St, Hilo, HI 96720, USA
Pacific Tsunami Museum
Museum with exhibits on the science of tsunamis & their impact on Hawaii, including personal stories. (2 miles from the hotel location)
Address: 130 Kamehameha Ave, Hilo, HI 96720, USA
Hilo Farmers Market
Vibrant local market featuring a wide variety of fresh local produce, crafts, and food vendors. (2.1 miles from the hotel location)
Address: Mamo St & Kamehameha Ave, Hilo, HI 96720, USA
Imiloa Astronomy Center
Museum blending Hawaiian culture with the latest discoveries in astronomy in a unique setting. (2.8 miles from the hotel location)
Address: 600 Imiloa Pl, Hilo, HI 96720, USA
Rainbow Falls
Famous waterfall offering scenic views & a lush surrounding rainforest. (3.2 miles from the hotel location)
Address: Rainbow Drive, Hilo, HI 96720, USA

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About SCP Hilo Hotel Hotel

Does this property have a swimming pool?
Yes, SCP Hilo Hotel has a hotel pool.
What is the check-in policy?
The checking times for SCP Hilo Hotel are between 4:00 PM and anytime. The minimum age to check-in is 21.
What is the check-out time?
This SCP Hilo Hotel's check-out time is 11:00 AM.
What brand is SCP Hilo Hotel?
SCP Hilo Hotel is a part of Seaside Hotels.
What is the street address for SCP Hilo Hotel?
The address for SCP Hilo Hotel is 126 Banyan Way, Hilo, Hawaii 96720
What is the price for tonight?
Based on recent averages, the price for tonight can start at 184.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 184 per night.
How many guest rooms are at SCP Hilo Hotel?
The SCP Hilo Hotel has a total of 135 guest rooms.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers, Pet Friendly. Other themes include Beach, Eco-certified, Natural, Adventure sport.
Recommended landmarks, attractions or things to do around SCP HILO HOTEL?
SCP HILO HOTEL is within minutes from Hamakua Heritage Corridor - 0.2 km / 0.1 mi , Naniloa Country Club - 0.7 km / 0.4 mi and Wailoa River State Park Hawaii - 1.2 km / 0.7 mi

ADDITIONAL HOTEL REVIEWS

SCP Hilo Hotel Reviews Summary

  • Hotel review by Katharine

    Katharine

    Wonderful

    Superb

    Pros: Beautifully landscaped grounds, great location, strong Wi-Fi
    Cons: Early morning noise from airplanes

  • Hotel review by Prasannakumar

    Prasannakumar

    Poor

    Pros: Location
    Cons: Room was not specious, overrated hotel. No breakfast, room service was bad.

  • Hotel review by Claudia

    Claudia

    Very Good

    Comfy

    Pros: Spacious room, hotel located right by the sea, free parking
    Cons: No elevator....not big luggage friendly...

  • Hotel review by Mary

    Mary

    Exceptional

    This place is giving Paradise.

    Pros: Friendly courteous staff. Aloha energy. Welcoming vibe. All the extras including yoga mats, bikes, paddle boards available, outdoor pool, Provisions market in lobby Location on Reeds Bay.

  • Hotel review by Cassandra

    Cassandra

    Wonderful

    Superb

  • Hotel review by Venkata

    Venkata

    Wonderful

    Superb

  • Hotel review by Kimi

    Kimi

    Wonderful

    Lovely, comfortable and perfect location...

    Pros: The simplicity of the hotel, the basics like free coffee, tea and water 24/7. We loved hanging out on the lanai and the short walk to the Liliʻuokalani Gardens was great. The staff was always helpful, and we enjoyed the live music and events they offered.
    Cons: The doors were not super solid, so as we were poolside we did hear quite a bit of noise when people were swimming late. Fortunately, most nights people were done before 10pm so not a major impact for us.

  • Hotel review by Zijin

    Zijin

    Wonderful

    Superb

  • Hotel review by Ashley

    Ashley

    Exceptional

    Exceptional

  • Hotel review by Celeste

    Celeste

    Poor

    It was a mediocre property...

    Pros: The location was good for our brief stay
    Cons: The location is on a flight path, near either landing or take off. I was terrified at the din of the first plane overhead that sounded as if it could crash into the building.

  • Hotel review by Cassandra

    Cassandra

    Wonderful

    Superb

    Pros: The staff was extremely kind. The complementary coffee, tea, and hot cocoa was amazing.
    Cons: We liked everything, but will definitely book a second level room with a TV the next time we stay.

  • Hotel review by Mapuana

    Mapuana

    Exceptional

    Exceptional

  • Hotel review by Xinmin

    Xinmin

    Very Good

    Pleasant and convenient.

    Pros: Meet our expectations!
    Cons: The room could be a little bigger.

  • Hotel review by Shandon

    Shandon

    Exceptional

    Exceptional

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Poor

    Pros: Friendly staff
    Cons: Hotel is a painted over motel 6. Walls are paper thin, sinks and shower clogged

  • Hotel review by June

    June

    Exceptional

    Visiting family in hospital

    Pros: The property was in a very good location near e ba . There was an excellent restaurant next door and had a delicious variety of food for breakfast and dinner. The staff were very friendly and helpful...... Near the bay
    Cons: There wasn't anything I didn't like

  • Hotel review by Erin

    Erin

    Exceptional

    Easy going vibes in the...

    Pros: We loved the location, views, koi pond, staff was great.
    Cons: Our only complaint was the walls are super thin. We just had a miscarriage and were there to relax and were placed in a room next to consistent young children and were super loud and we could hear the kids playing and talking like they were in our room. Normally this would be okay, but we were so heartbroken about losing our child that it made the trip harder on us. We tried to just enjoy the sounds of children playing, but it was very sad for us. I knew there was a lot of options for achieving quiet there as they have whole areas for peace and relaxations but there were so many children there when we went so it was just hard

  • Hotel review by Steinhardt

    Steinhardt

    Good

    Good

    Pros: Very clean rooms and nice, friendly staff. Good breakfast, but meals are over priced.
    Cons: Noise from planes flying overhead. Lack of elevators.

  • Hotel review by Verified Hotel Guest

    Verified Hotel Guest

    Very Poor

    Cons: This hotel claimed to be a resort, which it is not and charging a resort fee is mind blowing. It looked like a converted motel or apartment complex. There were no elevators and no notice of not having that accessibility, which we needed for my mother.

  • Hotel review by Pedro

    Pedro

    Wonderful

    Superb

    Pros: The staff were really friendly and helpful. The room was clean. There was ample parking. I really appreciated the free water, coffee, tea and other amenities. The rooms were very big and the a/c worked well. I appreciate the social responsibility aspect and approach to providing accommodation!
    Cons: The hotel is located right next to the airport, so you can hear quite clearly the aircraft noise which is - at times - excessive. Thankfully, though, Hilo airport is rather small so there are not so many planes per day. There were some bugs in our bathroom which managed to get in through the broken window. The bathroom was relatively small and I didn't find the mattress or pillows (flat) to be very comfortable (but personal taste).