A stay at Best Western Pontypool Metro Hotel places you in the heart of Pontypool, within a 5-minute drive of Pontypool Park and Shell Grotto. This hotel is 11.6 mi (18.7 km) from Brecon Beacons National Park and 2.7 mi (4.3 km) from Grosmont Castle.

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Free self parking is available onsite.

Grab a bite to eat at Lounge Area, a diner which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7 AM to 9 AM for a fee.

This property has received its official star rating from Visit Wales.

Stay in one of 53 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

If you are thinking of bringing your pet and want to know if pets are allowed at Best Western Pontypool Metro Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Best Western Pontypool Metro Hotel are listed below.

Pets not allowed

Service animals are exempt from fees/restrictions

Service animals are allowed

• Property follows sanitization practices of COVID-19 Guidelines (WHO)
• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Temperature checks are available to guests
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines We're Good To Go (UK)
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Masks are compulsory at the property
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators
• Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Contactless food service / room service is available
• Individually-wrapped food options are available
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are available through room service
• Individually-wrapped food options are available for breakfast
• Commonly-touched surfaces are cleaned with disinfectant