Irazu Hotel & Studios

  • General Canas Hwy KM3 , San José, San Jose
  • General Canas Hwy KM3 , San José, San Jose -
  • 855-516-1090
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Outstanding value on upcoming dates.
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Classic Room, 1 King Bed, Balcony, City View
Classic Room, 1 King Bed, Balcony, City View
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1 King Bed

323-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 32-inch TV with premium channels

Food and Beverages - Coffee/tea maker and 24-hour room service

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Braille signage

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • TV - Premium channels
  • Non Smoking
  • Room Linens provided
  • TV
  • Adjoining-Connecting rooms available
  • AC / In-room climate control
  • In-room childcare - Extra Charge
  • Braille signage
  • Shower-tub combination
  • Bathroom (Private)
  • Coffee and tea maker
  • Complimentary toiletries
  • Housekeeping (Daily)
  • Hair dryer
  • Iron - ironing board
  • Complimentary Wifi
  • In room safe
  • Phone
  • 24 hours Room service
  • Desk
  • Complimentary local calls
  • TV - Cable Service
Classic Room, 2 Double Beds, Balcony, City View
Classic Room, 2 Double Beds, Balcony, City View
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2 Double Beds

323-sq-foot room with city views


Internet - Free WiFi

In Room Entertainment - 32-inch TV with premium channels

Food and Beverages - Coffee/tea maker and 24-hour room service

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Braille signage

Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • TV - Premium channels
  • Room Linens provided
  • TV
  • Smoking
  • Adjoining-Connecting rooms available
  • AC / In-room climate control
  • In-room childcare - Extra Charge
  • Braille signage
  • Shower-tub combination
  • Bathroom (Private)
  • Coffee and tea maker
  • Complimentary toiletries
  • Housekeeping (Daily)
  • Hair dryer
  • Iron - ironing board
  • Complimentary Wifi
  • In room safe
  • Phone
  • 24 hours Room service
  • Desk
  • Complimentary local calls
  • TV - Cable Service
Standard Room, 2 Double Beds, Balcony, Pool View
Standard Room, 2 Double Beds, Balcony, Pool View
View room details and amenities View details & amenities
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2 Double Beds

323-sq-foot room, balcony with pool views


Internet - Free WiFi

In Room Entertainment - 32-inch TV with premium channels

Food and Beverages - Coffee/tea maker and 24-hour room service

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Braille signage

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • TV - Premium channels
  • Non Smoking
  • Room Linens provided
  • TV
  • Adjoining-Connecting rooms available
  • AC / In-room climate control
  • In-room childcare - Extra Charge
  • Braille signage
  • Shower-tub combination
  • Bathroom (Private)
  • Coffee and tea maker
  • Complimentary toiletries
  • Housekeeping (Daily)
  • Hair dryer
  • Iron - ironing board
  • Complimentary Wifi
  • In room safe
  • Phone
  • 24 hours Room service
  • Desk
  • Complimentary local calls
  • TV - Cable Service
  • Balcony
Studio
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1 Double Bed

431 sq feet


Internet - Free WiFi

In Room Entertainment - 32-inch TV with premium channels

Food and Beverages - Coffee/tea maker and 24-hour room service

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Braille signage

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • TV - Premium channels
  • Non Smoking
  • Room Linens provided
  • TV
  • Adjoining-Connecting rooms available
  • AC / In-room climate control
  • In-room childcare - Extra Charge
  • Braille signage
  • Shower-tub combination
  • Bathroom (Private)
  • Coffee and tea maker
  • Complimentary toiletries
  • Housekeeping (Daily)
  • Hair dryer
  • Iron - ironing board
  • Complimentary Wifi
  • In room safe
  • Phone
  • 24 hours Room service
  • Desk
  • Complimentary local calls
  • TV - Cable Service
Standard Room, 1 King Bed, Balcony, Pool View
Standard Room, 1 King Bed, Balcony, Pool View
View room details and amenities View details & amenities
Check Rates Check Rates

Check savings and offers!

Check savings and offers!

1 King Bed

323-sq-foot room, balcony with pool views


Internet - Free WiFi

In Room Entertainment - 32-inch TV with premium channels

Food and Beverages - Coffee/tea maker and 24-hour room service

Bed Type and Features - Bed sheets

Restrooms & Showers - Private bathroom, shower/tub combination, free toiletries, and a hair dryer

Extra Features - Safe, iron/ironing board, and desk

Pleasure - Climate-controlled air conditioning and daily housekeeping

Accessibility - Braille signage

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Amenities and Features

  • TV - Premium channels
  • Non Smoking
  • Room Linens provided
  • TV
  • Adjoining-Connecting rooms available
  • AC / In-room climate control
  • In-room childcare - Extra Charge
  • Braille signage
  • Shower-tub combination
  • Bathroom (Private)
  • Coffee and tea maker
  • Complimentary toiletries
  • Housekeeping (Daily)
  • Hair dryer
  • Iron - ironing board
  • Complimentary Wifi
  • In room safe
  • Phone
  • 24 hours Room service
  • Desk
  • Complimentary local calls
  • TV - Cable Service
  • Balcony
 

About The Hotel

  Call us for secret deals: 855-516-1090

About Irazu Hotel & Studios Hotel

Hotel Location & Nearby Attractions

Located in San José (Uruca), Irazu Hotel & Studios is within a 10-minute drive of Museum of Costa Rican Art and National Stadium of Costa Rica. This family-friendly hotel is 3.2 mi (5.2 km) from National Theater and 3.5 mi (5.6 km) from Jade Museum.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San José? This hotel has facilities measuring 3315 square feet (308 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at Dennys, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 194 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Irazu Hotel & Studios
If you are thinking of bringing your pet and want to know if pets are allowed at Irazu Hotel & Studios, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Irazu Hotel & Studios are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Onsite COVID-19 testing (PCR) is available
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Reservations are required for onsite COVID-19 testing
No cribs (infant beds) available
No rollaway/extra beds available

Irazu Hotel & Studios Hotel Amenities


Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Banquet hall on site
  • Ballroom on site
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Hotel Restaurant
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
Lobby Level Services
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Garden on property
Parking Services
  • RV, bus & truck parking - Free
  • Secured parking
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas
  • Number of restaurants -
  • Snack bar & deli
Shopping
  • Gift shops or news stand
Transportation Services
  • Airport transportation - Extra Charge

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

 
 

Hotel Location

  Call for unpublished prices: 855-516-1090

Nearest airport and around Irazu Hotel & Studios - San José, San Jose Hotel

 
 

Distances are displayed to the nearest 0.1 mile and kilometer.

Estadio Nacional - 2.2 km / 1.3 mi
Amusement Park San Jose - 2.5 km / 1.6 mi
Sabana Park - 2.6 km / 1.6 mi
Pueblo Antiguo - 2.6 km / 1.6 mi
Parque La Sabana - 2.7 km / 1.7 mi
Museo de Ciencias Naturales La Salle - 2.8 km / 1.7 mi
La Salle Natural Science Museum - 3.1 km / 1.9 mi
National Stadium of Costa Rica - 3.1 km / 1.9 mi
Mercado Borbón - 3.9 km / 2.5 mi
Chirripo National Park - 3.9 km / 2.5 mi
Precolumbian Gold Museum - 3.9 km / 2.5 mi
Escazú Village - 4.1 km / 2.5 mi
Mercado Central - 4.1 km / 2.5 mi
Museum of Costa Rican Art - 4.2 km / 2.6 mi
Central Park - 4.3 km / 2.7 mi

The nearest airports are:
Juan Santamaria Intl. Airport (SJO) - 13.7 km / 8.5 mi
San José (SYQ-Tobías Bolaños Intl.) - 4.9 km / 3 mi

The preferred airport for Irazu Hotel & Studios is Juan Santamaria Intl. Airport (SJO).

 
 

Group Hotel Rates(9+ Rooms)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.

We have lowest special group rates and discounts for any type or group size.

 
 

Traveler Sentiments

  Call for specials: 855-516-1090

Verified Guest Reviews for San José, San Jose Hotels

 
 

Helpful Info & FAQs

Is free parking available at the Irazu Hotel & Studios?

Yes, parking is available free of cost at the Irazu Hotel & Studios. This is one of the hotels in San José with Free Parking.

Does this property have a swimming pool?

Yes, Irazu Hotel & Studios has a hotel pool.

What is the check-in policy?

The checking times for Irazu Hotel & Studios are between 2:00 PM and anytime. The minimum age to check-in is 18.

What is the check-out time?

This Irazu Hotel & Studios's check-out time is 12:00 PM.

What brand is Irazu Hotel & Studios?

Irazu Hotel & Studios is a part of Best Western Hotels & Resorts.

What is the street address for Irazu Hotel & Studios?

The address for Irazu Hotel & Studios is General Canas Hwy KM3, San José, San Jose

What is the price for tonight?

Based on recent averages, the price for tonight can start at 109.

What is the nightly room rate for this weekend?

Based on recent averages, the room rate for this weekend can be as low as 109 per night.

When was the Irazu Hotel & Studios built?

The Irazu Hotel & Studios in San José was built in 1969.

How many guest rooms are at Irazu Hotel & Studios?

The Irazu Hotel & Studios has a total of 194 guest rooms.

How many floors does the Irazu Hotel & Studios have?

This San José hotel has 4 floors. The hotel has 1 building/tower.

What is the hotel theme?

Travelers find this hotel Good for Business Travelers. Other themes include City, Family.

Recommended landmarks, attractions or things to do around IRAZU HOTEL & STUDIOS?

IRAZU HOTEL & STUDIOS is within minutes from Estadio Nacional - 2.2 km / 1.3 mi , Amusement Park San Jose - 2.5 km / 1.6 mi and Sabana Park - 2.6 km / 1.6 mi

Which the best airport near IRAZU HOTEL & STUDIOS?

The preferred airport for Irazu Hotel & Studios is Juan Santamaria Intl. Airport (SJO). The airport is conveniently located when visiting this San José hotel.

 
 

Additional Hotel Reviews

  Phone exclusive rates: Call 855-516-1090

Irazu Hotel & Studios Reviews Summary

UserRakuel
8/10
 
Very Good
Very good

UserAdrian
7/10
 
Good
Good

Pros: the location
Cons: wifi connection was terrible, I was not able to work properly in my room bathroom didn’t have hand soap
UserCarlos
5/10
 
Fair
Wouldn't recommend to a friend

Pros: Location is good
Cons: I'm aware the hotel is under transition, but the monetary value vs what the hotel offers is not aligned
UserLesly
7/10
 
Good
Good

Pros: great service
UserLuis
7/10
 
Good
Good

UserItay
6/10
 
Pleasant
Pleasant

UserRhonda
5/10
 
Fair
Stressful, having no way to...

Pros: I did not get breakfast
Cons: I reserved a studio room because it had a small kitchen. My visit to Costa Rica was for major dental work so I was very limited on what I could eat. Upon arrival, I was given a different room with no kitchen, fridge or microwave and was informed that the studios were booked so was unable to eat anything that night unless I walked to a market. They brought a refrigerator to my room that evening so I could keep my yogurt cool at least but unable to cook anything else that my dentist recommended. I was moved to a studio room my second day. Staff were fairly friendly but I had to show them my email confirmation for the studio like they didn’t believe me and/or they didn’t have it in their records apparently. First night, not good. Second night better. I would have appreciated a little compensation or discount for not being given the room I booked and for having to move all my stuff the second night after having major dental work that day.
UserRowdy
10/10
 
Exceptional
fabulous

Pros: i have been staying here for years. and the staff has always been awesome
Cons: having to leave
UserCarlos
8/10
 
Very Good
Very good

UserLuis
7/10
 
Good
Good

UserJedd
7/10
 
Good
great stay, need to improve...

Pros: pool, dinning, shop
Cons: access card stopped working everyday, supposed to have king bed but got two separate doubles instead
UserJoshua
4/10
 
Disappointing
didn’t have my correct room...

Cons: hotel needs to be renovated
UserIsaac
10/10
 
Exceptional
Exceptional

UserEarl
9/10
 
Wonderful
Superb

UserZoe
10/10
 
Exceptional
Exceptional

UserAnonymous
3/10
 
Poor
Poor

UserWilliams
6/10
 
Pleasant
Staff great breakfast aweful!

Pros: Staff was very helpful and accommodating!
Cons: The hotel breakfast was loaded with Flys and bees, the selection of food and location was terrible.
UserJuan
6/10
 
Pleasant
Pleasant

Pros: breakfast
Cons: a bit dated
UserCarmen
8/10
 
Very Good
Very good

UserAlexander
8/10
 
Very Good
Very good

 
Hotel Location & Nearby Attractions

Located in San José (Uruca), Irazu Hotel & Studios is within a 10-minute drive of Museum of Costa Rican Art and National Stadium of Costa Rica. This family-friendly hotel is 3.2 mi (5.2 km) from National Theater and 3.5 mi (5.6 km) from Jade Museum.

Popular Hotel Amenities and Features

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San José? This hotel has facilities measuring 3315 square feet (308 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Restaurants, Bars, Lounge & Dining options

Grab a bite at Dennys, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 194 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pet Policy for Irazu Hotel & Studios
If you are thinking of bringing your pet (dog or cat) and want to know if pets are allowed at Irazu Hotel & Studios, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Irazu Hotel & Studios are listed below.

Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed

Additional Hotel Details
Gap period enforced between guest stays - 24 hours
Shield between guests and staff in main contact areas
Property confirms they are implementing guest safety measures
Onsite COVID-19 testing (PCR) is available
Social distancing measures are in place
Individually-wrapped food options are available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property confirms they are implementing enhanced cleaning measures
Staff wears personal protective equipment
Individually-wrapped food options are available for breakfast
Essential workers only - NO
Reservations are required for onsite COVID-19 testing
No cribs (infant beds) available
No rollaway/extra beds available

Irazu Hotel & Studios Hotel Amenities

Accessibility
  • In room accessibility
  • Wheelchair Accessible bathroom
  • Wheelchair accessible - may have limitations
Breakfast Services
  • Breakfast available - Extra Charge
Business, Conference & Meetings
  • Conference Facilities
  • Banquet hall on site
  • Ballroom on site
  • Meeting Room Facilities
  • Wedding & banquet services
  • Business center on site
  • Conference space & rooms
  • Conference space size : feet -
  • 24-hour / 7 Days business center
Fitness Services
  • GYM - Fitness facilities
General Amenities
  • Braille or raised signage
  • Hotel Restaurant
  • Wheelchair-accessible meeting spaces/business center
General Amenities
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance
General Amenities
  • Dry cleaning & laundry service
  • Electric vehical charging station
  • Laundry Room
  • Elevator & lift on property
  • ATM & banking on site
Internet
  • Free internet
  • Computer station
Lobby Level Services
  • Tours - ticket assistance
  • Free news papers in lobby
  • Luggage storage facilities
  • Express check out
  • 24/7 front desk
Lobby Level Services
  • Safe deposit box at front desk
  • Concierge service
Outdoor
  • Garden on property
Parking Services
  • RV, bus & truck parking - Free
  • Secured parking
  • Uncovered parking
  • Self parking - Free
Pool Facilities
  • Outdoor Swimming Pool
Property Features
  • Multilingual staff
  • Smoke free property
Restaurants & Bars
  • Number of bars & lounges -
  • Coffee & tea in common areas
  • Number of restaurants -
  • Snack bar & deli
Shopping
  • Gift shops or news stand
Transportation Services
  • Airport transportation - Extra Charge

About Best Western Hotels & Resorts Brand Hotels

Founded in 1946 by M. K Guertin, Best Western Hotels & Resorts is still one of the top hotels in the globe with over 4,200 hotels in almost 100 countries and other territories across the world. At present, Best Western has acquired World Hotels and is the 14th hotel brand under the hospitality magnate.

Originally founded as a referral system among the hotel members under the brand, Best Western quickly rose and became the largest hotel chain in the market by 1963. Changes continued to further expand the Best Western brand internationally. Originally established as Best Western Hotels, the company dropped the word “motel” in 1974 from its brand name to compete head to head with other full-service hotel lodging chains in the world. Properties in Australia and New Zealand were acquired in 1976 with over 400 properties and thousands of rooms added to the Best Western family.

BY 2005, Best Western averaged $1 million in online hotel reservations, everyday via its website www.bestwestern.com. By 2006, as a complimentary gift to all the years and clients that supported the hotel brand, a special one-night charge of $5.40 was offered to some few lucky guests. The value was the approximate amount charged for a night during the company’s conception.

Distances are displayed to the nearest 0.1 mile and kilometer.

Estadio Nacional - 2.2 km / 1.3 mi
Amusement Park San Jose - 2.5 km / 1.6 mi
Sabana Park - 2.6 km / 1.6 mi
Pueblo Antiguo - 2.6 km / 1.6 mi
Parque La Sabana - 2.7 km / 1.7 mi
Museo de Ciencias Naturales La Salle - 2.8 km / 1.7 mi
La Salle Natural Science Museum - 3.1 km / 1.9 mi
National Stadium of Costa Rica - 3.1 km / 1.9 mi
Mercado Borbón - 3.9 km / 2.5 mi
Chirripo National Park - 3.9 km / 2.5 mi
Precolumbian Gold Museum - 3.9 km / 2.5 mi
Escazú Village - 4.1 km / 2.5 mi
Mercado Central - 4.1 km / 2.5 mi
Museum of Costa Rican Art - 4.2 km / 2.6 mi
Central Park - 4.3 km / 2.7 mi

The nearest airports are:
Juan Santamaria Intl. Airport (SJO) - 13.7 km / 8.5 mi
San José (SYQ-Tobías Bolaños Intl.) - 4.9 km / 3 mi

The preferred airport for Irazu Hotel & Studios is Juan Santamaria Intl. Airport (SJO).

User
Rakuel
 
8/10
Very Good
Very good

User
Adrian
 
7/10
Good
Good

Pros: the location
Cons: wifi connection was terrible, I was not able to work properly in my room bathroom didn’t have hand soap
User
Carlos
 
5/10
Fair
Wouldn't recommend to a friend

Pros: Location is good
Cons: I'm aware the hotel is under transition, but the monetary value vs what the hotel offers is not aligned
User
Lesly
 
7/10
Good
Good

Pros: great service
User
Luis
 
7/10
Good
Good

User
Itay
 
6/10
Pleasant
Pleasant

User
Rhonda
 
5/10
Fair
Stressful, having no way to...

Pros: I did not get breakfast
Cons: I reserved a studio room because it had a small kitchen. My visit to Costa Rica was for major dental work so I was very limited on what I could eat. Upon arrival, I was given a different room with no kitchen, fridge or microwave and was informed that the studios were booked so was unable to eat anything that night unless I walked to a market. They brought a refrigerator to my room that evening so I could keep my yogurt cool at least but unable to cook anything else that my dentist recommended. I was moved to a studio room my second day. Staff were fairly friendly but I had to show them my email confirmation for the studio like they didn’t believe me and/or they didn’t have it in their records apparently. First night, not good. Second night better. I would have appreciated a little compensation or discount for not being given the room I booked and for having to move all my stuff the second night after having major dental work that day.
User
Rowdy
 
10/10
Exceptional
fabulous

Pros: i have been staying here for years. and the staff has always been awesome
Cons: having to leave
User
Carlos
 
8/10
Very Good
Very good

User
Luis
 
7/10
Good
Good

User
Jedd
 
7/10
Good
great stay, need to improve...

Pros: pool, dinning, shop
Cons: access card stopped working everyday, supposed to have king bed but got two separate doubles instead
User
Joshua
 
4/10
Disappointing
didn’t have my correct room...

Cons: hotel needs to be renovated
User
Isaac
 
10/10
Exceptional
Exceptional

User
Earl
 
9/10
Wonderful
Superb

User
Zoe
 
10/10
Exceptional
Exceptional

User
Anonymous
 
3/10
Poor
Poor

User
Williams
 
6/10
Pleasant
Staff great breakfast aweful!

Pros: Staff was very helpful and accommodating!
Cons: The hotel breakfast was loaded with Flys and bees, the selection of food and location was terrible.
User
Juan
 
6/10
Pleasant
Pleasant

Pros: breakfast
Cons: a bit dated
User
Carmen
 
8/10
Very Good
Very good

User
Alexander
 
8/10
Very Good
Very good