ORLANDO, FL, Dec. 20, 2016 /PRNewswire/ Hotel booking platform Reservations.com, has announced its travel trend predictions for 2017. By analyzing industry developments, and taking factors into consideration such as the demographics of travelers, current events, new and advanced booking options and more, the Reservations.com’s team is expecting noteworthy findings for 2017.
According to Reservations.com, in 2017, the industry will experience a retro-trend as live travel agents are becoming increasingly popular again. With a new generation of travelers seeking to curate one-of-a-kind trips with the guidance of a travel expert, online travel agencies are offering access to live customer service agents to assist. Additionally, OTAs are enabling data persistence across all booking channels, to provide a seamless and efficient interaction, whether travelers choose to book solely with a live agent or across a variety of channels.
Below is the full list of predictions for upcoming 2017 travel trends:
- Live Travel Agents: Although there has been enormous advancement in automation, the industry is seeing a trend to bring back the human element for more curated bespoke experiences and provide on-demand personal travel services.