Close Partners With Get Satisfaction to Enhance Support Community for Online Consumers consumers are now able to easily search and archive previously asked questions, submit questions to the organizations customer support team, actively monitor and participate in the support community, increase responsiveness, and continuously enhance their repository of knowledge. Within the software, the organization is able to access an organized system of their ticketed times, increasing productivity and rapid response rates. already offers superior customer service and support to consumers through phone and email support. The addition of this new online support community only emphasizes’s strong commitment to customer success as a user-friendly and well-organized platform. Read more… on Google News