When you stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and 5 minutes by foot from Zermatt–Sunnegga Funicular. This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt Visitor Center.

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.

Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

The property is closed between October 18 and December 17.

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

If you are thinking of bringing your pet and want to know if pets are allowed at Phoenix, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Phoenix are listed below.

Pets allowed

Service animals not allowed

Only dogs and cats are allowed

Maximum number of pets per room 2

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Shield between guests and staff in main contact areas
• Property confirms they are implementing guest safety measures
• Guest accommodation is sealed after cleaning
• Social distancing measures are in place
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Property follows regional sanitization guidelines Clean & Safe (Switzerland)
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Children not allowed
• Electrostatic spray is used for disinfection
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• Commonly-touched surfaces are cleaned with disinfectant