Located in Playa del Carmen (Playacar), Iberostar Quetzal - All Inclusive is within a 10-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This luxury resort is 2.1 mi (3.3 km) from Playa del Carmen Main Beach and 2.7 mi (4.3 km) from Mamitas Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Japanese cuisine at Bonsai Restaurant, one of the resort's 8 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars.

Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

If you are thinking of bringing your pet and want to know if pets are allowed at Iberostar Quetzal - All Inclusive, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Iberostar Quetzal - All Inclusive are listed below.

Pets not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 24 hours
• Shield between guests and staff in main contact areas
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Temperature checks are available to guests
• Social distancing measures are in place
• Property uses a professional cleaning service
• Staff temperature checks are conducted regularly
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Cashless transactions are available
• Staff wears personal protective equipment
• Food service has been amended for enhanced safety
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Masks are available to guests
• Electrostatic spray is used for disinfection
• Contactless check-in is available
• Essential workers only - NO
• Gloves are available to guests
• Masks are compulsory at the property
• No cribs (infant beds) available
• No rollaway/extra beds available
• Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
• No elevators
• Contactless check-out is available
• Property confirms they are implementing guest safety measures
• Property confirms they are implementing enhanced cleaning measures
• Reservation might be required for some facilities onsite
• Commonly-touched surfaces are cleaned with disinfectant