With a stay at Cancun Bay All Inclusive Hotel in Cancun (Zona Hotelera), you'll be a 3-minute walk from Playa Tortugas and within a 5-minute drive of Puerto Cancun Marina Town Center. This all-inclusive hotel is 6.6 mi (10.7 km) from La Isla Shopping Mall and 10.9 mi (17.5 km) from Delfines Beach.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This hotel has 1970 square feet (183 square meters) of space consisting of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at El Faisan, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.

Make yourself at home in one of the 132 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

If you are thinking of bringing your pet and want to know if pets are allowed at Cancun Bay All Inclusive Hotel, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Cancun Bay All Inclusive Hotel are listed below.

Pets not allowed

Service animals not allowed

• Professional property host/manager
• Gap period enforced between guest stays - 48 hours
• Property follows sanitization practices of Safe Travels (WTTC - Global)
• Property confirms they are implementing guest safety measures
• Onsite COVID-19 testing (PCR) is available
• Temperature checks are available to guests
• Individually-wrapped food options are available
• Social distancing measures are in place
• Staff temperature checks are conducted regularly
• Property confirms they are implementing enhanced cleaning measures
• Guests are provided with free hand sanitizer
• Property is cleaned with disinfectant
• Individually-wrapped food options are available for dinner
• Individually-wrapped food options are available through room service
• Staff wears personal protective equipment
• Onsite COVID-19 testing (Antigen) is available
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Individually-wrapped food options are available for breakfast
• Masks are available to guests
• Individually-wrapped food options are available for lunch
• Protective clothing is available to guests
• Reservations are required for onsite COVID-19 testing
• No rollaway/extra beds available
• Commonly-touched surfaces are cleaned with disinfectant