Pros: The staff were amazing. They are very helpful with everything.
Cons: No complaints at all.
Nebil
Exceptional
Exceptional
Pros: Everything is nice and the area is quiet. Good breakfast and hospitality.
Cons: The room is small.
Ayiku
Exceptional
Short but
Pros: The room I got was clean and the stuffs were very kind
Cons: Nothing
Razia
Poor
Booking.com advertised checkin from 00:00 however when. We got to the hotel around 01:15 the night manager refused to ch
Pros: Location, close to shops, historic sites and public transport
Cons: Customer service was disgraceful; customers not considered as people but a money generating commodity.
Hafiz
Exceptional
Exceptional
Pros: Excellent services
Ilya
Good
Acceptable for the short term staying in Istanbul for unassuming persons.
Pros: The Hotel is located in 20-25 minutes by walk way from the main Istanbul attractions. The breakfast menu with slight variation but tasty and always enough. The breakfast with the view on the Marmaris sea and the crossing ships is amazing. Also, can mention very friendly and helpful staff.
Cons: The Hotel suites generally needs renovation. The rooms at the Booking looks more attractive and bigger then really are, but acceptable for the price. A little bit noisy outside cause located among wholesale and retail stores.
Sohaib
Pleasant
Pleasant
Mustafa
Pleasant
Pleasant
Dorottya
Disappointing
Disappointing
Pros: Staff is friendly and the breakfast is nice. The location is also good, the Blue Mosque and Hagia Sophia is about 15-20min.
Cons: Very noisy, we had a room close to the elevator and and on the 6th floor below the restaurant. On the evenings it was so noisy on the floor and above us that we had rarely slept during our stay.
Donat
Exceptional
Perfect
Musa
Very Poor
Bad
Pros: It was bad with decoration all day and night noise. I will never go to that hotel again
Cons: even they took money for dinner and moving around the sea but they didn't. I have been pi's off bad experience honestly.
Ayiku
Exceptional
very affordable nd very easy to catch up to the city
Pros: It was very close to the city
Cons: I didnt like my bed
Kilian
Exceptional
Perfect
Muqdam
Very Poor
I wouldnt go back to this hotel ever. During my stay contractors were working from early morning.
Mariam
Wonderful
Superb
Pros: The staff Aziz in the reception very professional and helpful thanks Aziz alot we appreciated
Tekle
Exceptional
Exceptional
Pros: Its doesnt have international options and vegetarian foods.
Aleksandra
Very Poor
Bad
Cons: dirty, bad breakfast, bad smell
Nour
Very Poor
Bad
Cons: There were many problems like no AC and lack of cleaning and the breakfast was not good
Martina
Exceptional
Exceptional
Pros: At the reception Aziz was very kind and helpful. He could answer all the questions that occured. He always paid attention to us and our needs. I am very happy that we could meet him.
The hotel was clean and comfortable.
Abdulaziz
Fair
Passable
Pros: Aziz was helpful and helped us a lot especially in translation matters because he speaks Turkish and Arabic
Cons: Rooms Are very small not like what it is written in booking.