Cons: Not working safe deposit box, bathtub water holder didnt work well, bar selling whiskey was closing very early
Emir
Very Good
Very good
Ujoo
Good
woke up in the middle of the night
Pros: because of the hotel staff who first rang the bell(was half asleep), and then broke in (he had the key), when I screamed in the pitch dark he went away. I followed him outside to find him calling somewhere and he OFFERED ME BOTTLE OF WATER -that was his purpose. I told him I didnt ask for it and it was half past midnight. After I tried to go back to sleep WHEN THE PHONE RANG, when I answerd it it didnt get through. I called the front desk only to be hold up by non-English speaking staff, and when I tried again, the staff explained they called to SAY SORRY they disturbed me.
Cons: I dont understand what had happened. I PAID to stay there quietly and this was what I got.
Leonel
Very Good
Very good
Pros: Very helpful and friendly staff. I got a recommendation for a good restaurants of chinese grill and beer.
Reg
Good
Fine, Disappointed. Wont come back.
Pros: Rooms were very nice. Property was clean and modern. WiFi worked well.
Location is decent not great. Not much around the hotel. 20-30 min to Ice and Snow World by taxi. Park across the street and with a nice sledding area for kids 3 min walk away.
Cons: Many facilities were closed due to the current economic climate. This meant that there was nowhere to have lunch or a drink besides the 300 RMB executive lounge.
We understand why the facilities were closed but were not made aware until after checking-in.
Its a good hotel, but not great value. I wont be going back.
Tatiana
Very Good
Very good
Camilo
Very Good
Very good
Helen
Wonderful
It was quite good overall
Pros: Friendly staff, quite clean
Cons: Too far from the centre city
Shay
Pleasant
Pleasant
Pros: The staff good. The location pretty far from central Harbin.
Cons: The room was not clean
Stephenie
Wonderful
Definitely recommend
Pros: Everything else was wonderful! Absolutely loved the staff, breakfast was incredible, bed was comfy, super nice room and view!
Cons: The room was ridiculously hot and it was about half an hour away from the closest tourist spot
Carl
Wonderful
Exceptional
Maksim
Exceptional
Exceptional
Pros: Very outstanding accommodation. Thank you for the hospitality.
Ralf
Exceptional
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